Location: Stoke Campus Salary: £27,181 to £31,396 Per Annum Permanent Full Time Release Date: Tuesday 06 February 2024 Closing Date: Tuesday 20 February 2024 Reference: SAAS07-24
About the role
Registry are looking to appoint a Regulations & Compliance Advisor on a full- time, permanent basis. It is an opportunity for someone with a good understanding of student casework, including appeals, complaints and conduct cases.
The successful applicant will work within a small, committed team that carry out casework relating to student appeals, complaints, fitness to practise, fitness to study and academic and student conduct, as well as give advice and guidance to students and staff about University regulations and procedures.
The ideal successful applicant will have experience handling casework and giving advice about University regulations and procedures, or a similar area, in addition to interpersonal and written communication skills and a strong commitment to putting the student first.
Within the role the post holder will need to handle sensitive information appropriately, and have difficult, supportive conversations with others. The ideal successful applicant will be willing to embrace digital development and work innovatively to produce positive student outcomes.
Ideally they will have a good understanding of the University's regulations with experience of their application in day-to-day activities. The ideal applicant will also have experience in handling difficult conversations with staff and students.
Finally, they will have a strong commitment to personal development and to working to a high standard set by the University and the Office of the Independent Adjudicator.
The role is an opportunity for someone looking to work collaboratively with colleagues across the University, and more closely within a brilliant and friendly team.
Contact For Informal Discussion
Ashley Steadman- Regulations and Compliance Manager
Who is Staffordshire University?
Staffordshire University is an award-winning institution with over 100 years' experience in delivering excellent higher education. Our main Stoke-on-Trent campus is located in the heart of the UK, with Centres of Excellence located in the towns of Stafford and Shrewsbury.
After a highly successful year in 2019, which included entering THE World University rankings for the first time, securing TEF Gold, and climbing in all the league tables, our University has constantly expanded its physical presence through new and industry-leading building developments and facilities. Looking towards our 2030 strategy, we are now transforming specific business processes to improve the student experience and integrate a wider feeling of inclusion and safety for our on-campus community.
Rewards and Benefits
In return for your dedication we have a competitive benefits package available
• Competitive incremental rates of Pay • 32 days Annual Leave plus 11 days Bank Holiday and Discretionary days • Excellent Pension Scheme • Access to continued professional and personal development • An opportunity to become part of the wider University community • Access to an Employee Assistance Programme • Discounted Health & Fitness Facilities on site at the Stoke Campus • Discounted Travel by Rail or Bus, with the option of season tickets loans
At Staffordshire University, we believe that every student and staff member needs to be carbon literate if we are to help tackle the climate emergency and achieve our One Planet Pledge of carbon neutrality by 2030, and we are proud of our Bronze Carbon Literacy Award status. As part of our ongoing commitment we particularly encourage applications from candidates who have already completed carbon literacy training, or are prepared to undertake this training as part of their ongoing professional development.
We reserve the right to close any vacancies when we are in receipt of sufficient applications. All applicants are advised to complete and submit your applications as soon as possible.
Apply Online
Further details:Staffordshire University is committed to promoting and enabling a positive culture where staff, students and visitors are confident to be their authentic selves. We focus on inclusion as a way to ensure equality of opportunity for all our people and to demonstrate our commitment to Equality, Diversity and Human Rights.
We promote applications from all sections of the community, regardless of background, belief or identity, recognising the benefits a diverse organisation can bring for the University.
We particularly encourage applications from Black, Asian and Minority Ethnic (BAME) people, who are currently under-represented in the University workforce.