Reference Assistant
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Reference Assistant
Department: Library-Central Services
Location: Tulsa, OK
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ABOUT US
Oral Roberts University is a non-profit organization whose staff and faculty
actually make a difference in the lives of its students. We pride ourselves on
our culture and the values we uphold. Our team is passionate about what we do,
and we want you to make us even better!
CURRENTLY ACCEPTING APPLICATIONS FOR ALL POSITIONS UNTIL FILLED.
JOB DESCRIPTION
- PART TIME
Assist students and faculty with research in person as well as by phone,
email, text, and chat during weekend and evening hours
Process Interlibrary Loan requests and maintain records and statistics
Supervise student workers and oversee library services during evening and
weekend hours
RESPONSIBILITIES
Assist library users with research
Supervise library student workers during weekend and evening hours
Delegate work for student workers
Prepare signage for Access Services
Ensure compliance with library policies and procedures while on duty
Oversee safety procedures in case of emergency (e.g. severe weather,
power outage, etc.)
Process Interlibrary Loan requests and maintain records and statistics
Assist with creation of library knowledge base and other web assets
Other projects and duties as directed
REQUIREMENTS
EDUCATION:
Bachelors degree plus some graduate hours required
MLIS degree or equivalent strongly preferred
EXPERIENCE/SKILLS/ABILITIES:
Excellent oral and written communication skills
Strong interpersonal and organizational skills
Knowledge of library resources and tools, including databases and library
catalog
Requires the ability to set priorities; organize and adjust/manage
seasonal peaks in work load; ascertain and understand common reference
problems while providing suitable solutions; follow prescribed routines
and procedures; and the ability to work without supervision.
Strongly prefer experience in public services in an academic library
setting
Strongly prefer clerical and technical experience, as well as a working
knowledge of library automation and MS Office software.
Additional Information
HOURS OF WORK & ATTENDANCE:
Normally scheduled hours are evenings and weekends as needed.
Equal Employment Opportunity:
Oral Roberts University promotes equal employment opportunities for all
individuals regardless of differences in race, color, religion, sex, national
origin, age, disability, or veteran status.
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