Receptionist and Student Support Assistant

Receptionist and Student Support Assistant

Reference: REQ260719

Job details

Job referenceREQ260719 Date posted05/10/2026 Application closing date01/11/2026 LocationLoughborough PackageAdministrative Services grade 3 from £26340 to £27049 per annum. Subject to annual pay award.

Receptionist and Student Support Assistant

Job description

We are looking for a new Receptionist and Student Support Assistant for the School of Science.  The successful candidate will join the team working across our two School of Science Administration Hubs which are the main service points for all Mathematics, Physics, Computer Science, Chemistry, Natural Science and Foundation students and the Maths Learning and Support Centre (MLSC).

The role holder will work from three hubs and will be the first point of contact for students and visitors in-person or contacting us by telephone or email.  The role also includes completing general administrative duties which support our student programme administration.  We will provide comprehensive training and are dedicated to developing our staff which makes this is an excellent opportunity for those who wish to start a career in university administration.

The successful candidate will have excellent interpersonal and communication skills, with experience of Microsoft Office, and an ability to undertake routine office duties.  They will be happy to work as part of a team in a busy office environment.

This position is open ended, part time 32.50 hours per week and term-time only (which across the year equates to 0.52 FTE). Regular hours will be Monday to Friday. We may ask you to work the occasional Saturday to help with events such as open/welcome days.

If you feel you have the necessary experience and skills, we would love to hear from you and encourage you to make an application. 

Informal enquiries should be made to Colin Holmes by email on [email protected]. 

For more information refer to the Job Description and Person Specification. 

For guidance on how to write your applications to best demonstrate your skills to the recruiting team please see https://www.lboro.ac.uk/schools/science/about/the-workplace/applyforaprofessionalservicesrole/

Our Benefits 

At Loughborough, our benefits are designed to support your life inside and outside of work, helping you to thrive and feel valued as part of our community.  Examples of our benefits include: 

Time off - generous holiday allowance, including 14 university closure days and bank holidays, with the option to buy extra through our holiday purchase scheme. 

Where you work – hybrid working, based at our London campus, located in the heart of the Queen Elizabeth Olympic Park, with further access to universities across the CoSTAR Foresight Lab network and across our 523-acre East Midlands campus.

Financial Wellbeing - competitive pay, two excellent pension schemes, and everyday savings opportunities. 

Support for you and those close to you - through our range of life event leave policies as well as access to an on-site nursery at our East Midlands campus, flexible and hybrid working options. 

Health and Wellbeing - discounted gym memberships and access to world-class sporting facilities, including physiotherapy, plus healthcare offers such as eyesight testing and wellbeing support. 

Travel and sustainability - access to our electric vehicle and cycle-to-work schemes, as well as a variety of travel offers to support sustainable commuting. 

Discover more about the full range of rewards and benefits at Loughborough University. 

Apply online Send to a friend

Receptionist and Student Support Assistant

Job description

We are looking for a new Receptionist and Student Support Assistant for the School of Science.  The successful candidate will join the team working across our two School of Science Administration Hubs which are the main service points for all Mathematics, Physics, Computer Science, Chemistry, Natural Science and Foundation students and the Maths Learning and Support Centre (MLSC).

The role holder will work from three hubs and will be the first point of contact for students and visitors in-person or contacting us by telephone or email.  The role also includes completing general administrative duties which support our student programme administration.  We will provide comprehensive training and are dedicated to developing our staff which makes this is an excellent opportunity for those who wish to start a career in university administration.

The successful candidate will have excellent interpersonal and communication skills, with experience of Microsoft Office, and an ability to undertake routine office duties.  They will be happy to work as part of a team in a busy office environment.

This position is open ended, part time 32.50 hours per week and term-time only (which across the year equates to 0.52 FTE). Regular hours will be Monday to Friday. We may ask you to work the occasional Saturday to help with events such as open/welcome days.

If you feel you have the necessary experience and skills, we would love to hear from you and encourage you to make an application. 

Informal enquiries should be made to Colin Holmes by email on [email protected]. 

For more information refer to the Job Description and Person Specification. 

For guidance on how to write your applications to best demonstrate your skills to the recruiting team please see https://www.lboro.ac.uk/schools/science/about/the-workplace/applyforaprofessionalservicesrole/

Our Benefits 

At Loughborough, our benefits are designed to support your life inside and outside of work, helping you to thrive and feel valued as part of our community.  Examples of our benefits include: 

Time off - generous holiday allowance, including 14 university closure days and bank holidays, with the option to buy extra through our holiday purchase scheme. 

Where you work – hybrid working, based at our London campus, located in the heart of the Queen Elizabeth Olympic Park, with further access to universities across the CoSTAR Foresight Lab network and across our 523-acre East Midlands campus.

Financial Wellbeing - competitive pay, two excellent pension schemes, and everyday savings opportunities. 

Support for you and those close to you - through our range of life event leave policies as well as access to an on-site nursery at our East Midlands campus, flexible and hybrid working options. 

Health and Wellbeing - discounted gym memberships and access to world-class sporting facilities, including physiotherapy, plus healthcare offers such as eyesight testing and wellbeing support. 

Travel and sustainability - access to our electric vehicle and cycle-to-work schemes, as well as a variety of travel offers to support sustainable commuting. 

Discover more about the full range of rewards and benefits at Loughborough University. 

Apply online Send to a friend