Rambassador - Admissions Assistant (Work Study Only)
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Posting Details
Position Information
Job Title Rambassador - Admissions Assistant (Work Study Only)
Position Summary Are you passionate about Texas Wesleyan and have a desire to assist prospective students with the admissions process? Are you seeking a flexible on-campus job? Do you like speaking in a large group setting and assisting one-on-one over the phone?
In this position, students will have the opportunity to represent Texas
Wesleyan in several ways. Through the Rambassador program, students will
receive training and develop skills in problem-solving, public speaking,
professionalism, organization, time-management, and interpersonal skills.
Essential Duties and Responsibilities
Create and maintain a positive and welcoming atmosphere for all campus
visitors.
Serve as an advocate for the University by greeting and orienting campus
visitors.
Serve as front desk support for the Office of Admissions. This will
require answering phones, running errands, and keeping track of inventory.
Serve as a tour guide for the Office of Admissions. This will require
leading prospective students and families on campus tours throughout the
week and on occasional weekends.
Assist in maintaining an organized and tidy lobby, offices, and storage
areas.
Prepare for campus tours by arriving early for your assigned tour time
andbecoming familiar with registered guests.
Create rapport with prospective students and families through
conversations.
Distribute promotional materials and answer questions.
When hosting a tour, provide specific information about the size,
academics,student life programs, facilities, value, and history of Texas
Wesleyan.
When assisting a student over the phone or in person, maintain
professionalismby providing quality customer service in an accurate and
timely manner.
During campus tours: conduct campus tours on foot, ensure the safety of
thegroup, ensure all visitors adhere to university policies and
guidelines, examinefacilities and infrastructure on a regular basis and
notify supervisor if repairs areneeded.
While assisting the front desk, provide support for the admissions staff
by thefollowing: assist with event set-up and clean-up, keep the fridge
stocked withwater bottles for staff and guests, help keep the staff
breakroom clean, andperform mail runs and other errands on campus.
Participate in mandatory Rambassador training prior to the start of the
semester,as well as ongoing training and staff development.
Possess knowledge of or be willing to learn and retain information
regarding theadmissions process, academic programs, campus events and
other informationregarding Texas Wesleyan that can be provided to
prospective students.
Attend meetings to stay up to date on information, schedule, and events.
Education, Certifications and/or Licenses Must maintain a GPA of 2.5 or higher to be considered for the position.
Experience Must have completed one or more semesters at Texas Wesleyan at the time of the official start date.
Knowledge, Skills & Abilities
Ability to be personable and outgoing.
Ability to exhibit flexibility and problem-solving capabilities.
Ability to establish and maintain good rapport with a diverse group of
visitors.
Ability to provide quality customer service.
Outstanding interpersonal and community relations skills.
Ability to apply common sense understanding to carry out detailed written
or oral
instructions.
Ability to effectively present information in one-on-one and small group
situations
to customers, clients, and other University employees.
Ability to move around the campus to give tours and run errands.
Ability to be discreet in handling confidential matters, while complying
with privacy
(FERPA) regulations.
Ability to complete job tasks and assignments thoroughly, appropriately,
and in a
timely manner.
Ability to attend all training courses throughout the year.
Ability to avoid situations that may compromise credibility, integrity
and/or
reputation of the Office of Admissions and the University.
Ability to demonstrate excellent personal and professional judgment.
Ability to maintain a neat & professional appearance and office
atmosphere.
Ability to read and comprehend instructions, standard correspondence, and
memos.
Ability to write simple correspondence.
Strong dependability – reliable, responsible, and dependable
Ability to work independently with little or no supervision.
Ability to clean and organize different areas of the department.
Ability to physically complete all tasks required.
Posting Detail Information
Posting Number
Posting Open Date
Open Until Filled Yes
Posting Close Date
Special Instructions to Applicants
Supplemental Questions
Required fields are indicated with an asterisk ().
Are you eligible for Work Study?
Yes
No
Are you available to work weekends?
Yes
No
Are you available to work in the evening (6 pm to 10 pm)?
Yes
No
Are you available to work during the Summer?
Yes
No
List all languages you speak fluently other than English (if any):
(Open Ended Question)
Please select your current classification:
Freshman
Sophomore
Junior
Senior
Can you work 15-20 hours per week
Yes
No
Documents Needed To Apply
Required Documents
Class Schedule (Student Employment Only)
Optional Documents
Resume
Cover Letter
Transcripts
Letter of Recommendation
Financial Aid Work Study Award Letter (Student Employment Only)
