Quality & Planning Coordinator

University College Cork
February 13, 2024
Offerd Salary:€45,493 - €55,738
Working address:N/A
Contract Type:Other
Working Time:Negotigation
Working type:N/A
Ref info:N/A
Quality & Planning Coordinator

Permanent Whole Time Post

UCC are looking for an exemplary Quality & Planning Coordinator to join our team in UCC Library. The ideal candidate will be proactive and innovative, maintaining the reputation and standards for which UCC Library is known and recognised. This is an amazing opportunity for the right person to join UCC Library as it embarks on an exciting phase of development underpinned by a Library Vision & Plan.

The Quality & Planning Coordinator will be responsible for leading and coordinating planning, quality, and assurance activities within the library. They will champion a culture of innovation and service improvement, supporting effective business processes across the library.

How will you inspire us?

You will:

• Be able to lead on the effective management of the Quality & Planning function.

• Be a great people person, able to influence and work on a whole library engagement approach.

• Bring a proactive approach to service improvement, using a range of user experience (UX) tools to deliver results.

• Bring strong interpersonal skills, able to foster strong relationships with key internal & external stakeholders.

• Have experience in planning and quality management activities and the use of appropriate tools and methodologies.

• An ability to solve problems and juggle competing demands with a track record of meeting your strategic targets and KPIs in previous roles.

The University's Library is at the heart of the University and plays a pivotal role in supporting the learning and research activities of University College Cork. UCC Library comprises a distinct unit that resides under the Vice- President for Teaching & Learning with the University Librarian reporting directly to the Vice-President for Teaching & Learning.

UCC Library offers a flexible, responsive, and exemplary library service with service to all the University community at the core of the Library vision and plan. This plan has a clear focus on, and commitment to, the provision of high-quality information resources and achieving excellence in the delivery of highly valued services in our physical and virtual spaces.

UCC Library is focused on the delivery of an excellent service to users that is proactive, innovative, timely and responsive to user needs. Central to this is a clear commitment to enhancing the user experience thereby inspiring research-led teaching and learning. Providing the opportunity to discover and use high quality information resources enhances creativity and innovation, especially in supporting leading-edge research. Contributing to society, both nationally and internationally, enhances the University's reputation and adds to the intellectual capital in the region and globally. All this is predicated on developing and optimising our staff, financial and physical resources and this remains core to our ethos.

Please note that Garda vetting and/or an international police clearance check may form part of the selection process.

For an information package including full details of the post, selection criteria and application process see https: // ore.ucc.ie/. The University, at its discretion, may undertake to make an additional appointment(s) from this competition following the conclusion of the process.

Informal enquiries can be made in confidence to Grace McGlynn, Head of Business Operations & Projects, email: [email protected]

University College Cork is committed to being a fully inclusive global university which actively recruits, supports and retains colleagues from all sectors of society. Equality, Diversity and Inclusion (EDI) are core values under our Strategic Plan. UCC holds a Bronze Athena SWAN award in recognition of our commitment to advancing equality in higher education. We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of age, care-giving status, disability, ethnicity, gender and/or gender identity or expression status, nationality, marital status/civil partnership, pregnancy and maternity, race, religion/creed, and/or sexual orientation. We are committed to supporting all staff through flexible working schemes, family-friendly policies, training and development, and staff networks. We value the enrichment that comes from a diverse community and seek to promote equality, prevent discrimination and protect the human rights of each individual in line with equality legislation. We encourage applicants to consult our Dignity and Respect Policy and learn more about our EDI related initiatives .

Appointment may be made on the Admin V (Grade 5) Salary Scales: €47,685 - €58,560 (Scale B) / €45,493 - €55,738 (Scale A)

Salary placement on appointment will be in accordance with public sector pay policy .

University College Cork is an equal opportunities employer. We encourage you to reach out to us directly should you require assistance or reasonable accommodation during the recruitment process.

Applications must be submitted online via the University College Cork vacancy portal (https: // ore.ucc.ie/). Queries relating to the online application process should be referred to [email protected], quoting the job-title.

Candidates should apply, in confidence, before 12 noon (Irish Local Time) on Tuesday 13th February

No late applications will be accepted.


Please note that an appointment to posts advertised will be dependent on University approval, together with the terms of the employment control framework for the higher education sector

Contact Person : Ms Grace McGlynn Contact Email : [email protected] Job ID : 073951 Contact Number : Close Date : 13-Feb-2024 12:00

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