Post Date : 02-Oct-2024 Close Date : 17-Oct-2024
Job Title: Quality Enhancement Data Analyst
Reporting To: Director of Psychometrics
Location: 123, St. Stephens Green, Dublin 2
School (or department): Quality Enhancement Office
Contract type/duration: Permanent
Closing date for applications: October 17th 2024
RCSI is a community of academic, research, clinical and professional staff
working collaboratively to lead the world to better health. Here, you will
thrive in an innovative and inclusive atmosphere and your personal development
and wellbeing will be supported. We invite you to join us to help deliver on
our exciting mission “To educate, nurture and discover for the benefit of
human health”. We seek candidates whose experience to date has prepared them
to contribute to our commitment to the “Race Equality Action Plan 2021-2024”
at RCSI. Our students come from all walks of life and so do we. We hire great
people from a wide variety of backgrounds. This makes our university stronger
and ensures we hire the best talent.
For each of the last six years, RCSI has been positioned in the Top 300 of
universities worldwide in the Times Higher World university Rankings. We are
proud that RCSI ranks fifth in the world for “Good Health and Well-being” in
the Times Higher Education #SDG #SDG Impact Rankings 2024. This reflects our
commitment to supporting people of all ages to live healthy lives and our work
to promote the concepts of well-being and positive health. Our values of
Respect, Collaboration, Scholarship and Innovation continue to unite and
direct our purpose.
About the post:
The Quality Enhancement Office (QEO) is a specialised professional unit
within RCSI that supports the implementation of the RCSI quality
assurance/improvement strategy by coordinating activities and collecting the
data needed to continually assure and develop the quality of all aspects of
educational delivery. Institutional research, the gathering of quantitative
and qualitative data to support evidence-based quality assurance and quality
improvement processes, is central to RCSI operations. Value is placed upon the
views of students and staff, sought through regular surveys.
We are seeking a Quality Enhancement Data Analyst to enhance our team. In this
role, you will be responsible for the collection of relevant data from
students, staff & other stakeholders. You will also be expected to analyse
data and generate insights to support local, national & international
regulatory requirements and contribute to the delivery of quality enhancement
initiatives and decision making at all levels within the institution.
Job Responsibilities
Developing, maintaining & administering routine and bespoke online survey
instruments.
Conducting routine & bespoke processing & analyses of survey (& other
relevant) data to gain maximum insights.
Communicating results and key insights (such as trends and emerging
topics) in written / oral formats to a variety of relevant stakeholders
up to senior management level.
Managing access and distribution of routine and bespoke reports in line
with department policies and procedures
Liaising with key stakeholders (e.g. Schools, Students, Faculties,
Departments & Overseas) to provide support & advice and to ensure that
data needs are met and insights are maximised.
Managing processes and stakeholders to ensure that the survey feedback
loop is closed and resulting enhancements are communicated to students and
other stakeholders.
Overseeing initiatives to enhance survey engagement and identifying and
implementing opportunities to enhance survey processes.
Supporting the wider work of the Quality Enhancement Office including
participation in activities such as internal & external quality reviews
and events, engagement with relevant educational & professional bodies
(e.g. Irish Medical Council, Higher Education Authority, Quality &
Qualifications Ireland), implementing strategic projects, supporting
quality enhancement & showcasing the work of the QEO internally &
externally.
Ensuring that data is processed appropriately in line with GDPR, consent,
ethical and confidentiality requirements.
Engagement in external and internal committees, as required e.g. RCSI Data
Governance Group, RCSI Quality Committee.
Knowledge & Experience – ( Essential):
Educated to level 8 (Batchelor's) degree level (preferably in a
quantitative discipline)
Experience with online survey platforms
Proven experience with a variety of software packages including one or
more statistical / programming packages (e.g. R, Python, SPSS, Stata,
etc.)
Practical data analytics experience including (but not limited to):
Importing & processing data from multiple formats (e.g. .csv, .xlsx,
.txt, etc.)
Visualising, summarising & reporting data
Exceptional attention to detail
Ability to express technical information clearly to a wide range of people
through both written and verbal communication.
Desirable Skills
Experience of working within the education and/or professional training
sector(s) (preferably 3rd level)
Experience of working within quality assurance
Experience in the design of surveys / questionnaires
We are all too aware that imposter syndrome and the confidence gap can
sometimes stop fantastic candidates putting themselves forward, so please do
submit an application — we'd love to hear from you.
Employee Benefits
RCSI make sure you have the resources you need to thrive by offering a wide
range of benefits in areas including time away, finance, community, health,
and well-being and insuring your financial future. Below are some additional
benefits available to you as an RCSI employee:
20 days annual leave, plus an additional 6.5 Privilege days
Flexible/hybrid working options for colleagues across many roles
Additional leave options incl. paid maternity leave, paternity/parental
leave, study leave
7% Employer pension contribution
Onsite gym €10 per/mth incl. classes and PT sessions
Childcare support 20% discount at Giraffe
Free eye test and annual flu vaccination
TaxSaver commuter tickets and Bike to Work schemes
A site sustainability team focusing on the environmental initiatives;
Green Campus Initiative '
Competitively priced café and restaurant
Equality, Diversity & Inclusion forums, and network groups
Employee assistance programme with Spectrum Life
Learning and Development training programmes incl. LinkedIn Learning for
career progression
Discounted services incl. GP visits, 10% off dental, staff parking, mobile
tariffs, Group Scheme discount on numerous brands
Sports and social club incl. yoga, Pilates, fitness classes, Zumba,
running club, social evenings, Summer BBQ
Ticket Draws for events including; Rugby, Taste of Dublin, Dublin Horse
Show, theatre, music & comedy events
Application Process
Please apply online with your CV and Covering Letter. Applications without a
covering letter, and that are submitted late will not be accepted.
Informal enquiries can be directed to Judy Walsh at [email protected]
