Public Safety Officer
Location: Stanford, CA, United States · Reference: 102084
Job Purpose
Perform non-sworn, un-armed security and parking enforcement duties to provide
a safe environment for faculty, staff, students and visitors to the Stanford
campus.
Position Description
Public Safety Officers (PSO) support the overall public safety mission of
the Stanford Department of Public Safety (DPS) by performing a variety of
functions. PSOs work under the general supervision of a civilian supervisor,
sergeant, or other designated officer in charge.
Specific duties may include: patrolling designated areas of the University by
foot, bicycle, motor vehicle or other DOT approved method of transportation
for suspicious and/or illegal behavior, safety hazards, unlocked doors,
opportunities to assist the public, etc.; enforcing violations of the
University's Parking Code; providing traffic control services and/or
logistical support during emergencies and special events; providing first aid
or CPR; standing a security post in a potentially dangerous location; and
staffing the Operations Desk monitoring the daily security and event
operations of DPS' field personnel.
PSOs wear a uniform and a duty belt with limited gear; the position can
require moderate to strenuous activity. The ideal candidate must be physically
fit and able to adapt physically and psychologically to frequently changing
needs and priorities. Strong customer service and interpersonal skills, the
ability to problem solve, a high level of energy, enthusiasm and flexibility
are key characteristics of the successful incumbent.
Work is performed primarily on-site; the position is subject to shift work and
could be assigned to work any of the following: day, swing, or night shifts
(including holidays), as well as a rotation which could include regular
weekend work. Mandatory overtime is also required from time-to-time. Outdoor
work is required, sometimes in inclement weather.
All benefits-eligible members of the Stanford Department of Public Safety are
considered essential (or required) university personnel for purposes of
managing emergencies and critical incidents impacting significant portions of
the campus. As such, all benefits-eligible DPS personnel are expected to
respond to campus during a major emergency.
Core Duties
Duties may include the following:
Safety and Security
Patrol designated areas of the campus looking for suspicious and/or
illegal behavior, safety hazards, unlocked doors, opportunities to assist
the public, etc., document concerns and notify the appropriate university
departments of issues that should be addressed.
Respond to door alarms in the student housing and academic areas of
campus.
Open and/or close the Field Sites and Matadero Creek Trail access.
Provide information, directions and assistance to community members.
Coordinate the campus Bike Abatement program including abandoned bike
tagging and pickup, and abandoned bike sales/donations.
Parking Enforcement
Patrol designated areas of the University to enforce University parking
regulations. Issue parking citations using license plate recognition
system, electronic ticket writer or other tools provided.
Conduct periodic parking utilization surveys at the request of
Transportation Services (TS).
Provide directed enforcement in areas of concern on campus.
Event Support
Prepare and/or post parking space reservation signs and other
event/parking/traffic control signs for special events and details on
campus. Remove signs after the event has concluded.
Deploy barricades, cones and other traffic control equipment per
directions as part of event setup. Remove barricades and other safety
equipment after the event.
Drive various size trucks/vehicles including forklift to transport
equipment, including towing barricade trailers.
Provide safety, security, traffic control, logistics support and other
services during campus details. Will require mandatory overtime, sometimes
with little notice.
Problem-solve to provide the best experience for attendees of events while
also ensuring public safety.
Operations Desk Support
Staff assigned shifts at the DPS Operations Desk, a central point of
information coordination for ongoing campus activities.
Monitor radio traffic and incoming phone calls, responding accordingly.
Issue equipment to incoming special events patrol/outside security
reporting to the Ops Desk window for security/event assignments.
Track activities of on-duty field personnel, record information on daily
Ops Desk log.
Remain alert to incidents which would require the issuance of a mass
notification message during assigned shift. Draft and send alert
notifications per department practice using the university's AlertSU
system.
Additional Duties and Responsibilities
Provide logistical support during emergencies and critical incidents.
Implement the Incident Command System during a major incident.
Other duties as assigned.
Qualifications:
Minimum Education and Experience Required
High School diploma or GED or combination of education and relevant
experience.
Minimum Knowledge, Skills and Abilities Required
Exceptional customer service skills. Ability to interact well with the
public and maintain a positive, professional attitude even under trying
circumstances.
Effective oral / written communication skills including the ability to
interact with a diverse group of people.
Flexibility and calmness in dealing with the public.
Ability to assimilate and understand information in a manner consistent
with the essential job functions and translate information accurately and
effectively to others. Ability to follow verbal and written directions.
Ability to use sound judgment and independence in determining priorities
and handling situations.
Knowledge of and/or ability to learn and apply a variety of University and
departmental policies.
Ability to keep sensitive information strictly confidential at all times.
Ability to use and/or learn to use two-way radio for communication even
during stressful conditions.
Familiarity and/or ability to learn the Stanford Campus.
Ability to work independently as well as part of a team.
Computer skills in basic applications (e.g., Word, Excel, WordPerfect).
Ability to pass and maintain certification in First Aid/CPR training.
Ability to maintain physical condition appropriate to the performance of
assigned duties and responsibilities.
Desire to learn, accept and promote the Department's Core Values.
Possess and maintain a valid CA driver license.
Physical Requirements
Frequently stand/walk, sit, perform desk-based computer tasks, grasp
lightly/fine manipulation, operate foot and/or hand controls.
Occasionally use a telephone/radio, write by hand.
Rarely kneel/crawl, climb (ladders, scaffolds, other), reach/work above
shoulders, grasp forcefully, use a telephone, sort/file paperwork or
parts, scrub/sweep/mop, lift/carry/push/pull objects that weigh <40 pounds
to a height of 18-24 inches repeatedly.
Vision no more than 20/100 correctable to 20/30 in each eye with normal
color vision.
Normal hearing abilities in each ear.
- Consistent with its obligations under the law, the University will
provide reasonable accommodation to any employee with a disability who
requires accommodation to perform the essential functions of the job.
Working Conditions
Shift work (days, swings, overnights, weekend, holidays) is required.
Required 24-hour response availability seven days/week for emergency
situations.
Must wear personal protective equipment as defined/required by job
assignments.
May be exposed to active laboratories, outdoor work and inclement weather
conditions.
Will work mandatory overtime.
Work Standards
When conducting university business, must comply with the California
Vehicle Code and Stanford University driving requirements.
Interpersonal Skills: Demonstrates the ability to work well with Stanford
colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal
responsibility and value for safety; communicates safety concerns; uses
and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable department and
University policies and procedures, including but not limited to the personnel
policies and other policies found in the university's Administrative Guide and
the Department of Public Safety General Orders.
The expected pay range for this position is $28.85 to $30.77 per hour.
Stanford University provides pay ranges representing its good faith estimate
of what the university reasonably expects to pay for a position. The pay
offered to a selected candidate will be determined based on factors such as
(but not limited to) the scope and responsibilities of the position, the
qualifications of the selected candidate, departmental budget availability,
internal equity, geographic location and external market pay for comparable
jobs.
Special Requirements
Applicant must pass a complete background investigation including a search
of local, state, and national files for criminal history.
Personnel will be trained to perform duties outside their normal day-to-
day responsibilities, such as dispatching and/or emergency call taking
and/or special events logistics support, so they are able to provide
support during emergencies and special events. Training includes
familiarity with the Incident Command System.
PSOs may be selected to be trained to respond in the event of a chemical,
nuclear and or biological threat. This response requires wearing Class B
personal protective equipment including a full suit, mask or respirator
and gloves over the regular duty uniform. When trained and equipped, the
worker must be able to pass a fitness and lung capacity test on an annual
basis.
PSOs must successfully complete the Field Training Program; PSOs that do
not successfully complete the Field Training Program are subject to
termination.
Must successfully complete Forklift driving and familiarity training.
Must be able to participate and successfully complete the Oleoresin
Capsicum (OC) spray testing. This requires the PSO recruit to submit to
being sprayed with OC (pepper spray).
Selection Process (specific order of the process is subject to change)
Application
Detailed personal History Questionnaire (PHQ)
Interview with Department and University personnel
Extensive background investigation
Medical Examination
Personal Interview with the Director of Public Safety
Why Stanford is for You
Imagine a world without search engines or social platforms. Consider lives
saved through first-ever organ transplants and research to cure illnesses.
Stanford University has revolutionized the way we live and enrich the world.
Supporting this mission is our diverse and dedicated 17,000 staff. We seek
talent driven to impact the future of our legacy. Our culture and unique perks
empower you with:
Freedom to grow. We offer career development programs, tuition
reimbursement, or audit a course. Join a TedTalk, film screening, or
listen to a renowned author or global leader speak.
A caring culture. We provide superb retirement plans, generous time-off,
and family care resources.
A healthier you. Climb our rock wall, or choose from hundreds of health or
fitness classes at our world-class exercise facilities. We also provide
excellent health care benefits.
Discovery and fun. Stroll through historic sculptures, trails, and
museums.
Enviable resources. Enjoy free commuter programs, ridesharing incentives,
discounts and more!
The job duties listed are typical examples of work performed by positions in
this job classification and are not designed to contain or be interpreted as a
comprehensive inventory of all duties, tasks, and responsibilities. Specific
duties and responsibilities may vary depending on department or program needs
without changing the general nature and scope of the job or level of
responsibility. Employees may also perform other duties as assigned.
Stanford is an equal employment opportunity and affirmative action employer.
All qualified applicants will receive consideration for employment without
regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, protected veteran status, or any other
characteristic protected by law
