Job No.: 660875
Location: Prato, Italy
Employment Type: Full-time
Duration: 12-month fixed-term appointment
Remuneration: Italian national contract ANINSEI Level 5 (with Monash adjustment)
At Monash, work feels different. There's a sense of belonging, from contributing to something groundbreaking – a place where great things happen.
We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That's why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.
Learn more about Monash.
The Monash University Prato Centre provides a strategic European base for international teaching and research collaborations. The Centre's mission is to develop a multi-functional teaching and research centre that is actively engaged with the local community, and which facilitates the expansion of links between Monash University and the wider European community.
Join our team as a Program Manager at our dynamic and internationally-focused Prato Centre, where you'll play a pivotal role in supporting the realisation of the Centre's strategic objectives and operational management.
As a Program Manager, you will oversee the seamless coordination and delivery of services for students, academics and professional staff within the Academic Programs, Student Services and Engagement, and Accommodation areas. This multifaceted role involves project leadership, reporting, business improvement, process development, performance measurement, resources management, and the implementation of communication strategies.
Your leadership will be instrumental in guiding the Prato Centre team towards providing high-level and professional services for students, academics and professional staff, aligning with the Centre's priorities. As a key player in strategic planning, you will contribute to goal achievement within the programs area. Emphasising continuous improvement, you'll lead initiatives for business practices, operational processes, and service provision. processes, and the development of strong partnerships with other business units and key stakeholders.
As the ideal candidate you will be bilingual in English and Italian, have existing working rights in Italy/Europe, as well as possess proven operational management and customer service expertise in the education sector.
Your strong planning and organisational skills, demonstrated management experience in a complex structure, background in staff management and providing authoritative advice, and motivation for outstanding customer service will ensure your success in this position.
In addition, critical to this role is your strong analytical and conceptual skills, interpersonal communication, negotiation, networking and consensus- building at senior multicultural levels.
Diversity is one of our greatest strengths at Monash. We encourage applications from culturally and linguistically diverse people, people with disabilities, neurodiverse people, and people of all genders, sexualities, and age groups.
Be part of our story. Work with us to#ChangeIt.
Monash avidly supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments more easily.
Your employment is contingent upon the satisfactory completion of all pre- employment and/or background checks required for the role, as determined by the University.
Your application must address the selection criteria. Please refer to 'How to apply for Monash Jobs'.
Cathy Crupi, Centre Manager, Monash University Prato Centre, [email protected]
Wednesday 14 February 2024, 11:55pm AEDT
Supporting a diverse workforce
Email Job Apply now
Monash University recognises that its Australian campuses are located on the unceded lands of the people of the Kulin nations, and pays its respects to their elders, past and present.