Program Assistant I, TRU World

Thompson Rivers University
April 11, 2024
Offerd Salary:$27.09 - $30.10
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A

Application Restrictions

Open to both Internal and external

Job Type

Support Staff (CUPE)

Posting In effect from


Closing Application Date


Closing date for internal CUPE applicants


Applications will be reviewed commencing the “closing date for internal CUPE applicants” and may continue until the position is filled.

Internal CUPE applicants must submit their application by 4pm on the “closing date for internal CUPE applicants” for their Seniority to be recognized. Applications received after the "closing date for internal CUPE applicants" will be considered alongside external applicants.

Full/Part Time

Full Time

Support Type

Auxiliary (Over 4 Months)

Anticipated Start Date


Position End Date (If Applicable)


The Hours of work are subject to change depending upon departmental requirements


The hours of work will be Monday to Friday, 7 hours a day, 8:30 am to 4:30 pm

Schedule Description


Provides a wide range of administrative support, including secretarial and receptionist services, for TRU World.


  • Provides administrative support by organizing and coordinating workflow and determining priorities in order to meet the needs and requirements of assigned area; resolves day-to-day problems, handles sensitive material.
  • Performs secretarial duties which include word processing a variety of documents such as correspondence, program documents, evaluation summaries, memos; including taking of minutes.
  • Provides receptionist services and handles all program-related inquiries. Collects, sorts, distributes and may open mail for designated department.
  • Sets up and maintains all filing systems, records and office supplies inventory; maintains, troubleshoots and reports malfunctioning office equipment.
  • Liaises with internal and external contacts regarding program requirements.
  • Informs and advises both incoming and ongoing students of fees and any missing documentation. Manage and enter all student data and files and generate reports.
  • Assesses student transcripts for program requirements: assesses and monitors student's records and notifies the Associate Director of any deficiencies associated with promotion and graduation.
  • Prepares and maintains mail out and electronic learning manuals/ learning guides/ exams/ Information Guide/ admissions packages.
  • May arrange meetings, locate and assemble background information, books physical facilities and equipment for meetings and may assist in arranging events.
  • REPORTS TO Associate Director, International Training



  • Grade 12, plus six months post-secondary courses including Advanced Word, Intermediate Excel and Intermediate Access or equivalent

  • Three years' related experience, including one year experience with electronic data entry and word processing

  • Ability to perform electronic word processing at 60 wpm and data entry
  • The proven ability to take and transcribe minutes and correspondence at 70 verbal wpm
  • Ability to communicate effectively both verbally and in writing
  • Ability to deal courteously and tactfully with students, staff and members of the general public
  • Ability to manage student files, records and maintain student confidentiality
  • Proven ability to work independently as well as a part of a team
  • Ability to plan, organize and prioritize tasks and meet deadlines, maintaining accuracy and attention to detail

  • Sitting at a desk and computer for periods of time
  • General office conditions
  • Ability to lift weights up to 10 kg
  • Occasional driving may be required
  • The salary for the above position is determined by the Collective Agreement with the Canadian Union of Public Employees, Local 4879, as it presently exists.

    Pay Band

    $27.09 - $30.10 ( CUPE Grade 06 (90% - 100%) )

    Salary rate

    Please Note: This position may be subject to a 90% salary for the first 560 hours of employment.


    Kamloops, CA (Primary)

    # of Hires Needed


    Organizational Unit

    Thompson Rivers University -> TRU World -> International Contract Training

    Diversity and Inclusion Commitment:

    Thompson Rivers University is strongly committed to hiring based on merit with a focus on fostering diversity of thought within our community. We welcome those who would contribute to the further diversification of our staff, our faculty and its scholarship including, but not limited to, women, Indigenous, Black and People of Colour, persons with disabilities and persons of any sexual orientation or gender identity. Please note that all qualified candidates are encouraged to apply, however applications from Canadians and permanent residents will be given priority.

    NOTE: To learn more about Thompson Rivers University or living in Kamloops or Williams Lake please visit our Careers website. External Candidates invited to interview will be required to bring a copy of their transcripts to the interview.

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