Program Administrator, Youth Programs

Job Title

Program Administrator, Youth Programs

Requisition #

997417.3

Job Type

Permanent (for any group)

Union or Employee Group

MRSA

Classification

SAD04 Administrative Services IV

Position End Date (if applicable)

Location:

MRU Main Campus - Calgary, AB T3E 6K6 CA (Primary)

Posting

About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. Mount Royal has carved out a distinct niche by offering smaller class sizes, a robust liberal education and unique undergraduate programs. Currently, more than 15,000 credit students choose from 13 bachelor degrees and 36 majors.

Mount Royal University is located in the traditional territories of the Niitsitapi (Blackfoot) and the people of the Treaty 7 region in southern Alberta, which includes the Siksika, the Piikani, the Kainai, the Tsuut'ina and the Iyarhe Nakoda. We are situated on land where the Bow River meets the Elbow River. The traditional Blackfoot name of this place is "Mohkinstsis," which we now call the city of Calgary. The city of Calgary is also home to the Métis Nation.

Mount Royal University is committed to removing barriers and fostering the inclusion of voices that have been historically underrepresented or discouraged in our society. In support of our belief that diversity in our faculty and staff enriches the work, learning and research experiences for the entire campus community, we strongly encourage members of the designated groups (women, Indigenous Peoples, persons with disabilities, members of visible minorities, and diverse sexual orientation and gender identities) to apply and self-identify.

About MRU Youth Programming

Extraordinary kids deserve extraordinary camps! At MRU Camps we strive to offer high-quality programming for children and youth in a fun, innovative, and culturally inclusive environment since 1990. MRU Camps focuses on providing an environment where children and youth can grow and thrive to the best of their potential. For more information on our programs, visit our website at www. mrucamps.ca.

About the Role

Under the supervision of the Youth Program Coordinator, the Program Administrator will assist with administrative tasks associated with the operations of the Youth Programming Department. Additionally, the Program Administrator will be responsible for database and records management.

This is a full-time on-campus, in-person position requiring a police information check with vulnerable sector search and Standard First Aid with CPR Level C.

Responsibilities

Act as the first point of contact for parents, campers, members of the public and staff.

Provide program information, answer inquiries and make recommendations via phone, email and in person.

Maintain excellent and prompt customer service on an ongoing basis and maximize customer satisfaction.

Assist in tracking registration, web content, social media, inventory, on and off campus bookings, meal plans, facility usage, bursary applications, and program schedules under the direction of the Youth Program Coordinator.

Work with internal administrative services to ensure effective and efficient program, and activity support.

Assist in database rollover and input appropriate camp fee structure for individual camp sessions and departmental records management.

Assist with staff recruitment and selections, including attending career fairs, reviewing resumes, scheduling and conducting interviews.

Collaborate to assess the feasibility and community need for new camp offerings through market research.

Source third party partners internally and externally and make recommendations to help support program delivery.

Work as part of a team to plan and execute training and orientation for 70+ employees and 20+ volunteers.

Support ongoing programming needs and create detailed lesson plans as directed by the Youth Program Coordinator.

Conduct annual assessments of course offerings as directed, write internal control reports and make recommendations for future programming.

Assist in implementation of marketing strategies, promotion, and organization of events.

Maintain accurate camp information and statistics as required for partner agencies, sponsors, and associations.

Ensure camp materials are not duplicated and that copyright laws are followed.

Compile information pertaining to children and youth programs via surveys and external market research as directed.

Perform risk assessments when necessary in conjunction with the Youth Program Coordinator and/or Manager.

Assist with program audits during peak seasons to strengthen programs and mitigate risks.

Review and revise training modules pertaining to risk and health & safety on an ongoing basis and make recommendations for improvements.

Qualifications

Two-year diploma from a university or equivalent

Experience combined with post-secondary education may be considered

Extensive knowledge and understanding of children and youth programs and delivery

18 - 24 months of experience in camp programming, planning, and development, including:

excellent interpersonal communication skills

organization of detailed tasks

experience working with budgets

teaching or presentation experience would be an asset

supervisory experience would be an asset

Police information check with vulnerable sector search

Standard First Aid with CPR Level C

Work process, database and spreadsheet skills

Ability to work under pressure, independently, and as an effective team player

What We Offer

Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions.

At Mount Royal University, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.

Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. Mount Royal University offers a competitive total compensation package including health and dental benefits, pension, health and personal spending accounts, paid vacation, winter holiday closure, personal days and a free membership in our fully equipped recreation centre.

Our campus offers the convenience of a medical clinic, dentist and pharmacy, as well as a variety of wellness services such as physiotherapists and massage therapists. Campus Recreation offers many activities, including personal training, climbing, aquatics, sports and certifications for students, employees and the public.

Salary: $42,785 - $54,103 per annum (from February 1, 2024)

Closing Date: Open until suitable candidate is found

A cover letter and resume should be submitted in one .pdf document. Please title your .pdf document as follows: Last Name, Requisition Number, Document Title.pdf (ex. Smith, 999999, CV.pdf).

If you require an accommodation in order to participate in the recruitment process, please notify [email protected] and we will work together on the accommodation request.

We thank all applicants for their interest. Only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. Mount Royal University hires on the basis of merit and is strongly committed to fostering diversity as a source of excellence, intellectual and cultural enrichment, and social strength. We welcome applications from those who would contribute to the further diversification of our staff, faculty and their scholarship including but not limited to Indigenous Peoples, women, persons with disabilities and persons of any sexual or gender identity, ethnic, national or socio-economic background, religion or age.