POOL Enrollment Specialist 2
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Please see Special Instructions for more details.
Applications submitted to this recruitment pool are reviewed on an as needed
basis. Qualified applicants will be contacted when positions become
available.
Please complete the online application and upload or attach the following
required documents:
Resume
Cover Letter
Unofficial Academic Transcript (if needed to meet minimum qualifications)
List of 3 Professional References
If your transcript is issued in a language other than English, please include
a translated copy.
U.S. Veterans must attach proof of Veteran Status to their application to
qualify for veteran's consideration.
Resources and Tips for Applicants:
View information about Accessibility in Recruitment and disability
accommodations at Linn-Benton Community College at this link.
Posting
Position Information
Position Title: POOL Enrollment Specialist 2
Department Corvallis Campus
Appointment Type Part-Time Hourly
FLSA Non-Exempt
Position FTE N/A
Location Corvallis Campus, Corvallis, OR
Salary Grade 17
Salary Rate $21.55 per hour
Job Summary: This posting is for a pooledposition. Application submissions for “POOL” positions are accepted on an ongoing basis to ensure a continuous and ready pool of qualified candidates for immediate review when the need arises. If/when a position becomes available, the College will review applications from this pool, and interview candidates whose qualifications best match the specific opening.
Applicants must reapply to the pool annually to maintain their active
status in the pool.
Serves in a front-line leadership role, responding to diverse questions about
registration and other services of the Extended Learning programs. Trains PTNC
staff in coordination with Registration duties and non-credit student
services. Collaborates with college leadership, faculty and staff to build and
update registration systems that allow for an easy and positive experience for
new and continuing students. Participates in outreach and retention efforts,
including leading communication campaigns focused on current students, to
support retention and increased enrollment into subsequent courses or
programs.
Essential Duties: Lead Non-credit Enrollment Specialist – 50%
Serves as a primary point of contact for returning non-credit students, as
well as those who are new to Extended Learning, and may have questions
about how to get started.
Answers questions (via phone, email, and in person) about Extended
Learning programs, and other College services that may be helpful to new
students.
Registers students for classes, and clients for services.
Assists students and staff with registration systems, procedures, and
policies in person, by email and phone.
Works with various BANNER Modules and related systems (e.g. Laserfiche)
to assist students and clients, and to research and solve problems that
arise across service locations.
Resolves a wide range of problems related to registration system
variables.
Coordinates PTNC staff workload and training.
Collaborates with other department members to coordinate PTNC staff
schedules to ensure adequate office coverage (phones and counters)
during business hours and during peak activity.
Assists in hiring, training, prioritizing, and evaluating work or PTNC
staff.
Follows FERPA guidelines in decisions regarding release of student
information to third parties.
Consults with Student Affairs leadership regarding any questions that
arise regarding FERPA compliance.
Acts as a bridge between the Non-credit Registration Team and other
programs, facilitating seamless collaboration on projects and ensuring
consistent alignment with divisional growth objectives.
Process Development & Optimization – 30%
Collaborates with other Extended Learning team members to develop, test,
and launch improvements to registration processes, and registration tools
used by Extended Learning.
Researches ways to enhance, streamline, and improve Extended Learning
onboarding experiences for students and clients.
Serves as registration team point of contact and lead for the development
of systems and processes for onboarding Element 451 as a possible
noncredit registration system at the college.
Leads all process map and registration system collaborations, which
includes (yet is not limited to) writing standard procedures regarding
the Extended Learning registration and onboarding process, and working
with internal and external stakeholders to ensure our registration
processes are the most effective and efficient possible
Student Outreach & Retention – 20%
Leads outreach and retention efforts, designed to support the retention of
current Extended Learning students which includes (yet is not limited
to) managing phone banks, Inside LBCC campaigns, and creating and leading
other outreach and engagement activities that will increase enrollment,
thereby generating more revenue and FTE for the College.
Participates in other marketing and business development activities, which
includes (yet is not limited to) generating new marketing ideas, and
working with the Marketing Specialist to develop outreach campaigns for
returning students around those ideas.
Leads efforts to create systems for tracking student data, which will
ensure we are converting as many leads into students as possible, while
retaining as many returning students as possible.
Informs Extended Learning leadership regarding trends related to
recruiting and retaining students and clients.
Physical Requirements and Working Conditions: Physical Skills and Abilities:
Position may require periods of extended standing. Learned physical skill is
required to operate a computer keyboard or other office equipment. Must be
able to read words and numbers. Must be able to communicate effectively and
carry on routine conversations in person or over the phone.
Working Conditions:
Work is normally performed in an office setting with little or no exposure to
health and safety hazards. Extensive time is spent working at a computer.
Occasional travel may be required.
Education and Experience Applications are reviewed for minimum qualifications. In order to be considered, your application must clearly show you meet the minimum qualifications for this position.
Position requires a high school diploma or equivalent plus a minimum of
five years' full-time experience related to education, student services,
training, or career planning.
AA/AS degree or vocational certification in business, secretarial,
accounting or a related area may substitute for two years of experience.
Proven experience in a leadership role, preferably in registration or
related field.
Knowledge, Skills, and Abilities
Requires a positive attitude.
Must share a dedication to LBCC values of opportunity, excellence,
inclusiveness, learning, and excellence.
Requires excellent communication and customer relations skills.
Must be able to independently perform the duties of the position
efficiently and effectively.
Must be able to work respectfully with individuals of all cultures,
backgrounds, perspectives, and abilities.
Requires personal computer, word processing, spreadsheet and database
applications skills.
Must have strong planning, organizing and prioritizing skills, as well as
strong communication, problem-solving, and leadership skills.
Background in operations, policies and procedures for registration in an
educational setting is preferred.
Bilingual ability is preferred.
Employment Requirement Criminal Background Check - C4
Applicant Instructions: Applications submitted to this recruitment pool are reviewed on an as needed basis. Qualified applicants will be contacted when positions become available.
Please complete the online application and upload or attach the following
required documents:
Resume
Cover Letter
Unofficial Academic Transcript (if needed to meet minimum qualifications)
List of 3 Professional References
If your transcript is issued in a language other than English, please include
a translated copy.
U.S. Veterans must attach proof of Veteran Status to their application to
qualify for veteran's consideration.
Resources and Tips for Applicants:
View information about Accessibility in Recruitment and disability
accommodations at Linn-Benton Community College at this link.
Special Notes to Applicants: Compensation Information: All Part-time Classified employees begin at Step 1 of the salary schedule, corresponding to the position's grade. Placement at a higher step on the salary schedule is not negotiable. Step increases are subject to eligibility, and only take place at the end of the Fiscal Year in July if approved and submitted by the employee's supervisor of record. Hours worked in more than one position or department cannot be combined for step advancement. Part-time Classified employees are paid once monthly, on the last day of the month.
View the 26/27 Part-Time Classified Salary Schedule at this link.
Athletic Trainers, Farm Aides, Sign Language Interpreters, Transcribers,
and Translators can find individual hourly rate information at the bottom
of the Salary Schedule.
LBCC offers a pay incentive to eligible employees who demonstrate
proficiency in conversational Spanish when evaluated and formally
certified by a college-approved professional or agency. Eligibility to
apply for and receive bilingual pay incentives for Spanish and languages
other than English are subject to the provisions of Administrative Rule
6025-06. For more detailed information, please review the LBCC Bilingual
Pay Incentive Administrative Policy .
Additionally, please note:
As a condition of employment, all new employees are required to be
compensated via direct deposit.
Offers of employment are contingent on the applicant having Oregon
residency at the time work commences.
Terms and conditions of employment are subject to the terms outlined in
the LBCC Administrative Rules and Board Policies.
Employment is subject to completion of a post-offer criminal background
check.
Linn-Benton Community College does not offer visa sponsorship. Within
three days of hire, you will be required to complete the US Department of
Homeland Security's Form I-9 confirming authorization to work in the
United States of America.
Linn-Benton Community College is a Fair Chance employer committed to
inclusive hiring practices. We welcome applications from individuals with a
broad range of lived experiences, including those who have been involved with
the justice system. If you are selected as a finalist, a conditional job offer
will be contingent upon the successful completion of job-related pre-
employment checks. These may include a background check, sex offender registry
checks, motor vehicle history check, civil records checks, or other relevant
screenings. Please note that background check results do not automatically
disqualify a candidate. If you have questions or concerns about the pre-
employment check process, please reach out to Human Resources at
[email protected]
LBCC is an Equal Opportunity Educator and Employer.
Posting Number: 0601213-NC
Posting Date: 01/23/2025
Closing Date:
Supplemental Questions
Required fields are indicated with an asterisk ().
LBCC requires all employees to maintain a primary physical residence within the State of Oregon. Remote work is not available to individuals residing outside Oregon. If you are currently located out-of-state, are you willing to relocate to Oregon before your work assignment begins?
I am currently a resident of the State of Oregon
Yes - I am willing to relocate to the State of Oregon if I am offered the position
No - I am only interested in remote work
Will you now or in the future require sponsorship for a work visa?
Yes - I will need future work sponsorship for a work visa
No - I will not need future work sponsorship for a work visa
Are you bilingual in English/Spanish?
Yes
No
Required Documents
Required Documents
Resume
Cover Letter
List of 3 Professional References
Optional Documents
Academic Transcript
Letter of Reference
Academic Transcript 2
Academic Transcript 3
Veteran Status Documentation
