Pharmacy Tech I/II
Work Arrangement:
Requisition Number: 271340
Regular or Temporary: Regular
Location:
Durham, NC, US, 27710
Personnel Area: DUKE REGIONAL HOSPITAL
Date: Sep 11, 2026
At Duke Health, we're driven by a commitment to compassionate care that
changes the lives of patients, their loved ones, and the greater community. No
matter where your talents lie, join us and discover how we can advance health
together.
About Duke Regional Hospital
Pursue your passion for caring with Duke Regional Hospital in Durham, North
Carolina. With 388 beds it is the second largest of Duke Health's four
hospitals and offers a comprehensive range ofmedical, surgical, and diagnostic
services, including orthopedics, weight-loss surgery, women's services, and
heart and vascular services.
Location:
Duke Regional Hospital
3543 N Roxboro St, Durham, NC
Working hours:
Monday-Friday
8:00am-4:30pm
Weekend day shifts possible as the service continues to expand
Occupational Summary
Pharmacy Tech I:
This individual performs, under supervision, a variety of duties in
accordance to department procedures, which may be related to the
procurement, preparation, distribution and storage of drugs, as well as,
assisting with clinical pharmacy services according to the Pharmacy's role
in ensuring safe medication use.
Pharmacy Tech II:
This individual performs, under supervision, a variety of duties in
accordance to department procedures, which may be related to the
procurement, preparation, distribution and storage of drugs, as well as,
provision of clinical pharmacy services according to the Pharmacy's role
in ensuring safe medication use.
Individuals eligible for pharmacy technician level II are competent in all
tasks associated with pharmacy technician level I and have achieved the
area specific advanced competency requirements.
Pharmacy technician level II staff must achieve and maintain certification
by the Pharmacy Technician Certification Board (PTCB) or The Exam for
the Certification of Pharmacy Technicians (ExCPT).
Work Performed
Pharmacy Tech I:
To accurately and efficiently follow workflow procedures including
prescription processing, medication preparation and distribution to
patient.
Restock automatic dispensing cabinets and anesthesia workstations as
needed.
Answer and screens telephones calls and directs calls to appropriate
personnel when needed.
Handle medications in accordance to department, regulatory and legal
requirements (e.g., medication records, pulling outdated/unusable
medications).
Collaborates with immediate pharmacy team, insurance companies and
customers alike to resolve issues, ensure accuracy and deliver a timely
resolution of any medication or insurance related concern.
Assist with a variety of basic clinical functions in support of the
clinical pharmacist (e.g., medication safety and adherence initiatives,
patient follow up calls).
Efficient operation and basic level of technical support for specialty
machinery, equipment, devices or software necessary in performing job
functions (e.g., carousels, automated dispensing cabinets, compounders,
drug delivery devices, retail pharmacy systems).
Deliver medications and supplies to patient care and ancillary areas.
Complete and document all assigned safety and quality activities in
compliance with department procedures.
Prepare IV solutions using aseptic technique and/or compound non-sterile
medications at select locations.
Manage individual responsibilities while supporting team members and
contributing to broader team goals.
Perform other related duties incidental as assigned.
Pharmacy Tech II:
Perform a variety of clinical functions in support of the clinical
pharmacist (e.g., patient interviews, medication safety and adherence
initiatives, patient follow up calls, collection of clinical data for the
pharmacist).
Efficient operation and ability to troubleshoot specialty machinery,
equipment, devices or software as necessary in performing jobfunctions
(e.g., carousels, automated dispensing cabinets, compounders, drug
delivery devices, retail pharmacy systems).
Manage individual responsibilities while being able to shift to help team
members and contribute to broader team goals with minimum supervision.
Assist with training of new employees and students, educating them in job-
specific functions. Perform other related duties incidental as assigned.
Knowledge, Skills and Abilities
Considerable knowledge of drug names, medical terminology and
pharmaceutical calculations.
Proficient computer skills. Strong written and verbal communication
skills.
Requires critical thinking skills with ability to implement solutions.
Excellent customer service skills including prioritizing the needs of
patients and multidisciplinary team members while displaying empathy in
all interactions to ensure complete satisfaction.
Strong organizational skills including staying focused on assigned task
and using time and resources effectively andefficiently to achieve job
expectations.
Typical physical demands include ability to perform the job while
standing, reaching, stretching, stooping, and sitting for prolonged times;
manual dexterity sufficient to perform computer, dispensing functions
ofthe job; ability to lift up to 20 lbs., while walking, stooping, bending
and reaching.
Level Characteristics
N/A
Minimum Qualifications
Education
Pharmacy Tech I:
High school diploma or equivalent and completion of an accredited pharmacy
technician-training program or acceptance into pharmacy school.
High school diploma or equivalent and one year of pharmacy or health care
related experience.
Pharmacy Tech II:
High school diploma or equivalent and completion of an accredited pharmacy
technician-training program or acceptance into pharmacy school.
High school diploma or equivalent and one year of pharmacy or health care
related experience.
Experience
Pharmacy Tech I:
N/A
Pharmacy Tech II:
Minimum of one years related experience.
Degrees, Licensures, Certifications
Pharmacy Tech I:
Must be registered with the North Carolina Board of Pharmacy within the
first 180 days.
Pharmacy Tech II:
North Carolina Board of Pharmacy registration is required. Pharmacy
Technician certification is required from the Pharmacy Technician
Certification Board (PTCB) or The Exam for the Certification of Pharmacy
Technicians (ExCPT).
Duke is an Equal Opportunity Employer committed to providing employment
opportunity without regard to an individual's age, color, disability, gender,
gender expression, gender identity, genetic information, national origin,
race, religion, sex (including pregnancy and pregnancy related conditions),
sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation,
creativity, and belonging. Our collective success depends on the robust
exchange of ideas—an exchange that is best when the rich diversity of our
perspectives, backgrounds, and experiences flourishes. To achieve this
exchange, it is essential that all members of the community feel secure and
welcome, that the contributions of all individuals are respected, and that all
voices are heard. All members of our community have a responsibility to uphold
these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include
essential job functions that require specific physical and/or mental
abilities. Additional information and provision for requests for reasonable
accommodation will be provided by each hiring department.
Nearest Major Market: Durham
Nearest Secondary Market: Raleigh
