PATIENT SERVICES REPRESENTATIVE II ( UT Health RGV Primary Care & Employee Health - Harlingen)

Health - Harlingen)

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Dear Applicant,

Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:

Date of Birth Gender Ethnicity/Race

Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days.

If you have any questions, please visit our Careers site at https: // careers.utrgv.edu for detailed contact information.

Position Information

Working Title PATIENT SERVICES REPRESENTATIVE II ( UT Health RGV Primary Care & Employee Health - Harlingen) Number of Vacancies 1 Location Harlingen, Texas Department School of Medicine / Ambulatory Operations FTE 1.0 FLSA Non-Exempt Scope of Job To coordinate clerical and medical activities of a healthcare team, patient registration activities, and facilitating access to UTRGV services for new and returning patients. To ensure and create a positive patient experience by consistently exceeding expectations in customer services and patient care. To provide high level customer service consistently with both internal and external customers, while upholding UT Health RGV's mission, values, and promoting our service lines. Description of Duties

Supervision Received General supervision from assigned supervisor.

Supervision Given Direct supervision of assigned staff. Required Education High School Diploma or equivalent. Preferred Education Bi-lingual (English/Spanish) Licenses/Certifications Preferred: Completion of Medical Office Specialist certificate program or Medical Administrative Assistant or closely related. Required Experience

Preferred Experience None. Equipment Use of standard office equipment. Working Conditions Needs to be able to successfully perform all required duties. Office/Clinical Environment; some travel and weekend work may be required. May be exposed to airborne illnesses when coming in contact with patients. Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Must be able to sit for long periods of time. UTRGV is a distributed institution, which requires presence at multiple locations throughout the Rio Grande Valley. Other Tact, diplomacy, discretion, and confidentiality of medical information required in all matters. Physical Capabilities N/A Employment Category Full-Time Minimum Salary Commensurate with Experience Posted Salary Commensurate with Experience Position Available Date 10/05/2026 Grant Funded Position No If Yes, Provide Grant Expiration Date

Posting Detail Information

Special Instructions to Applicants Dear Applicant,

Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:

Date of Birth Gender Ethnicity/Race

Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days.

If you have any questions, please visit our Careers site at https: // careers.utrgv.edu for detailed contact information. Additional Information UTRGV is a distributed location institution and working location is subject to change based on need.

All UTRGV employees are required to have a criminal background check (CBC). Incomplete applications will not be considered.

Substitutions to the above requirements must have prior approval from the VP of Human Resources. Quick Link https: // careers.utrgv.edu/postings/52455

Required fields are indicated with an asterisk ().

(Open Ended Question)

Required Documents

Optional Documents