Deadline
Oct 20, 2026
Closing tomorrow
Location
N/A
United States
Employment
Permanent
Full time
Reference
N/A
Posted
Oct 14, 2026
Offered salary$16.20-24.82/hour
About the role
Patient Relations Assistant/UKHC
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Posting Details
Posting Details| Job Title | Patient Relations Assistant/UKHC |
|---|---|
| Requisition Number | RE56108 |
| Working Title | Patient Relations Assistant - Gill Heart Maxwell Cardiology Clinic |
| Department Name | M7000:Cardiovascular |
| Work Location | Lexington, KY |
| Grade Level | 06 |
| Salary Range | $16.20-24.82/hour |
| Type of Position | Staff |
| Position Time Status | Full-Time |
| Required Education | HS |
| Click here for more information about equivalencies: | https://hr.uky.edu/employment/working-uk/equivalencies |
| Required Related Experience | 3.5 yrs |
| Required License/Registration/Certification | None |
| Physical Requirements | The physical requirements for this position include regularly sitting at a computer workstation for extended periods of time with repetitive motion (such as typing); walking including pushing, pulling, and/or lifting up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 50lbs. The conditions of work may involve regular exposure to loud noises, intermittent exposure to blood borne/airborne pathogens and combative/violent people, and occasional exposure to cuts and punctures. |
| Shift | Day Shift. Monday through Friday, 7:00am – 3:30pm (40 hrs/wk) |
| Job Summary | The Patient Relations Assistant is foundational to facilitating an engaging and positive patient experience. The primary responsibilities include, but are not limited to: greeting patients, registration, insurance verification, cash handling, medical record preparation, scheduling appointments, procuring new patient records, communicating information with patients via the telephone and in person, and answering the telephone. This position supports efficient patient care and clinic initiatives to improve patient attendance and keep attendance records. |
| Skills / Knowledge / Abilities | The ideal candidate will have customer service experience and be able to communicate calmly and helpfully during stressful and/or crisis situations. Should be able to pay high attention to detail; work with a teamwork mindset; have data entry skills and respect for confidentiality; be able to prioritize tasks efficiently; and work in multiple systems simultaneously. |
| Does this position have supervisory responsibilities? | No |
| Preferred Education/Experience | 3.5 years of experience required |
| Deadline to Apply | 10/20/2026 |
| Our University Community | We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. |
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- *
Please choose the answer that best describes your years of paid, full-time employment experience in patient registration.
- None
- Some, but less than 1 year
- More than 1 year, up through 3 years
- More than 3 years up through 5 years
- More than 5 years
- *
How many years of paid work experience do you have in customer service?
- None
- Some, but less than 1 year
- More than 1 year, up through 3 years
- More than 3 years up through 5 years
- More than 5 years
Applicant Documents
Required Documents- Resume
- Cover Letter
How to apply
Read the full posting, then apply through the employer's own site. Applications are handled by the institution, not by AcademicGates.
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