Partnership Administrator (International and UK)

Partnership Administrator (International and UK) Apply Post Details

Full time Open ended

The closing date for applications is midnight on Tuesday 20 February 2024. Interviews are expected to take place on Friday 01 March 2024.

There is an expectation that work will be undertaken in the UK.

This role is not eligible for sponsorship. Applicants require to have existing right to work in the UK.

The University of Stirling recognises that a diverse workforce benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers and welcome applications from those who would contribute to further diversification of our staff and ensure that equality, diversity and inclusion is woven into the substance of the role. We strongly encourage applications from people from diverse backgrounds including gender, identity, race, age, class, and ethnicity.

The Post

The post holder will work as part of the Partnerships Team within the Directorate for Internationalisation and Partnerships, to assist with the coordination and administration, development and growth of Trans-national Education (TNE) and UK partnerships across the University. While the role will focus primarily on TNE, it will also entail gaining knowledge of, and supporting UK and international articulation partnerships. This will involve:

Providing effective coordination and enhancement of required partnership administration in relation to University of Stirling degrees offered through articulation and TNE partnerships, collaborating with Faculty and Professional Services on relevant activities across the entire student lifecycle;

Working with a diverse range of internal and external stakeholders, UK and overseas based, to ensure that required standards of quality and governance are achieved in a consistent manner across partnerships and that excellent student experience is delivered and maintained;

Working as a member of the Directorate in collaboration with Faculties and other Professional Service areas to seek innovative solutions to administrative opportunities and challenges;

Promoting and working towards achieving the University's strategic goals through the current strategic plan, covering both international and UK objectives from the developmental stages of exploring new partnerships to the launch of new collaborative TNE and articulation programmes, and establishing and developing strong relationships between institutions whilst maintaining a high degree of professionalism and commitment.

Whilst reporting primarily to the TNE Partnerships Manager the post-holder will work very closely with the International Progression/Research Partnerships Manager and the Partnerships and Finance Officer.

The successful candidate will be highly motivated with sound interpersonal, communication and team working skills along with the ability to work under pressure and to tight deadlines. Some experience of working in or around UK Higher Education would be highly desirable.

Description of Duties

The Partnership Administrator will:

Maintain regular, consistent levels of contact with partners, relevant Faculties and Services to ensure a seamless and high-quality student experience

Maintain and enhance robust administration processes for the Directorate

Support the administration and data collection required to undertake potential partner due diligence checks

Support the University's quality assurance processes, partnership meetings, and partnership reviews

Provide administrative support for Chevening and Commonwealth Scholarships, assisting the University's bidding process; and assisting in arranging and organising the annual visit from the funding bodies

Monitor student progression, attainment and experience and provide reports for the Directorate and/or Faculty staff as required

Liaise with partnership students regarding the services available to support their learning journey and the quality of the overall learning experience

Work with Academic Registry to facilitate the smooth enrolment of partnership students onto programmes and modules

Work with the TNE Partnerships Manager, International Progression/Research Partnerships Manager, Head of Partnerships and Faculties to process the renewal or establishment of partnership agreements

Work collaboratively with the TNE Partnerships Manager, Faculties and other Services to enact an effective partnership life-cycle management system

Work proactively with the TNE Partnerships Manager as well as the International Recruitment Admissions teams to ensure a high rate of student application conversion from partners

Liaise with Faculties and Communications, Marketing and Recruitment (CMR) to support promotional activities at partner institutions and make administrative and logistic arrangements for overseas partnership trips

Assist in organising and running events such as visiting delegations, summer schools etc. This may include organising travel, accommodation and itineraries, and may require occasional weekend or evening work

Undertake any other duties and tasks as reasonably requested by the Head of Partnerships and the line manager

Essential Criteria

Degree or equivalent relevant experience

A highly competent user of the MS Office 365 suite with proven administrative experience

Track record of working with people from differing backgrounds, cultures and countries

Evidenced ability to work unsupervised, using own initiative and under pressure to meet tight deadlines

Sustained evidence of teamwork, inter-personal and creative problem- solving skills

Desirable Criteria

Experience working in a Higher Education Institution's Quality Office and/or Partnership Office either centrally or based at a Faculty

Experience with partnership development and liaison

Knowledge of the UK National Qualification Frameworks and QAA Quality Code

Personal experience studying/living abroad

Experience with TNE, progression or articulation partnership development and management

Behaviours and Competencies

The role holder will be required to evidence that they can meet the qualities associated with the following behavioural competencies, as detailed within the AUA Competency Framework.

Managing self and personal skills Being aware of your own behaviour and mindful of how it impacts on others, enhancing personal skills to adapt professional practice accordingly.

Delivering excellent service Providing the best quality service to external and internal clients. Building genuine and open long-term relationships in order to drive up service standards.

Finding solutions Taking a holistic view and working enthusiastically to analyse problems and to develop workable solutions. Identifying opportunities for innovation.

Embracing change Being open to and engaging with new ideas and ways of working. Adjusting to unfamiliar situations, shifting demands and changing roles.

Using resources effectively Identifying and making the most productive use of resources including people, time, information, networks and budgets.

Engaging with the wider context Enhancing your contribution to the organisation through an understanding of the bigger picture and showing commitment to organisational values.

Developing self and others Showing commitment to own ongoing professional development. Supporting and encouraging others to develop their professional knowledge, skills and behaviours to enable them to reach their full potential.

Working together Working collaboratively with others in order to achieve objectives. Recognising and valuing the different contributions people bring to this process.

Achieving Results Consistently meeting agreed objectives and success criteria. Taking personal responsibility for getting things done.

About Us

The Directorate of Internationalisation and Partnerships is dedicated to supporting the delivery of the University's ambitious internationalisation agenda. It encompasses global advancement; alumni engagement; University Collections; international mobility; and partnerships. In delivering the strategic priorities of the University, we support the enhancement of the University's reputation for excellence in student experience, teaching, and high-quality research with global impact by partnering with leading academic institutions and business organisations. The Directorate provides a wide range of services to internal and external stakeholders and works closely with the University's senior management team. By adopting an integrated holistic approach to our work, we ensure the University's strategic messages are effectively reinforced through what we do and throughout our partnership network.

The University

The University of Stirling is committed to providing education with a purpose and carrying out research which has a positive impact on communities across the globe – addressing real issues, providing solutions, and helping to shape society. Stirling is 4th in Scotland and 43rd in the UK for research impact, with 87% of its research having an outstanding or very considerable impact on society – and more than 80% rated either world leading or internationally excellent (Research Excellence Framework 2021).

The University of Stirling is ranked among the top 30 UK universities for student satisfaction (National Student Survey) and top 30 in the UK for postgraduate student experience (Postgraduate Taught Experience Survey), and has an overall five-star rating in the QS Stars University Ratings.

More than 17,000 students study with the University of Stirling globally, with over 140 nationalities represented on its scenic central Scotland campus alone. The University – also home to 1,700 staff – is ranked first in the UK and top three in the world for its campus environment (International Student Barometer 2022, wave two). Ranked first in the UK and top five in the world for its sports facilities (International Student Barometer 2022, wave two), Stirling is Scotland's University for Sporting Excellence. Its world-class facilities provide the perfect training environment for the University's sports scholars – many of whom compete at the highest level, including at the Olympics and Commonwealth Games – and for students, staff, and the wider community.

The University has twice been recognised with a Queen's Anniversary Prize – the first for its Institute for Social Marketing and Health (2014) and the second for its Institute of Aquaculture (2019).

The University is a signatory to the £214 million Stirling and Clackmannanshire City Region Deal and a central partner of the Forth Valley University College Health Partnership. www. stir.ac.uk @stiruni

Job number

SERV01861

Contract Type

Open Ended

Posting End Date

20-Feb-2024

Location:

Stirling Campus

Grade

Grade5 £25,138-£27,979 p.a.

Faculty/Service

Internationalisation and Partnerships Post Details

Full time Open ended

The closing date for applications is midnight on Tuesday 20 February 2024. Interviews are expected to take place on Friday 01 March 2024.

There is an expectation that work will be undertaken in the UK.

This role is not eligible for sponsorship. Applicants require to have existing right to work in the UK.

The University of Stirling recognises that a diverse workforce benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers and welcome applications from those who would contribute to further diversification of our staff and ensure that equality, diversity and inclusion is woven into the substance of the role. We strongly encourage applications from people from diverse backgrounds including gender, identity, race, age, class, and ethnicity.

The Post

The post holder will work as part of the Partnerships Team within the Directorate for Internationalisation and Partnerships, to assist with the coordination and administration, development and growth of Trans-national Education (TNE) and UK partnerships across the University. While the role will focus primarily on TNE, it will also entail gaining knowledge of, and supporting UK and international articulation partnerships. This will involve:

Providing effective coordination and enhancement of required partnership administration in relation to University of Stirling degrees offered through articulation and TNE partnerships, collaborating with Faculty and Professional Services on relevant activities across the entire student lifecycle;

Working with a diverse range of internal and external stakeholders, UK and overseas based, to ensure that required standards of quality and governance are achieved in a consistent manner across partnerships and that excellent student experience is delivered and maintained;

Working as a member of the Directorate in collaboration with Faculties and other Professional Service areas to seek innovative solutions to administrative opportunities and challenges;

Promoting and working towards achieving the University's strategic goals through the current strategic plan, covering both international and UK objectives from the developmental stages of exploring new partnerships to the launch of new collaborative TNE and articulation programmes, and establishing and developing strong relationships between institutions whilst maintaining a high degree of professionalism and commitment.

Whilst reporting primarily to the TNE Partnerships Manager the post-holder will work very closely with the International Progression/Research Partnerships Manager and the Partnerships and Finance Officer.

The successful candidate will be highly motivated with sound interpersonal, communication and team working skills along with the ability to work under pressure and to tight deadlines. Some experience of working in or around UK Higher Education would be highly desirable.

Description of Duties

The Partnership Administrator will:

Maintain regular, consistent levels of contact with partners, relevant Faculties and Services to ensure a seamless and high-quality student experience

Maintain and enhance robust administration processes for the Directorate

Support the administration and data collection required to undertake potential partner due diligence checks

Support the University's quality assurance processes, partnership meetings, and partnership reviews

Provide administrative support for Chevening and Commonwealth Scholarships, assisting the University's bidding process; and assisting in arranging and organising the annual visit from the funding bodies

Monitor student progression, attainment and experience and provide reports for the Directorate and/or Faculty staff as required

Liaise with partnership students regarding the services available to support their learning journey and the quality of the overall learning experience

Work with Academic Registry to facilitate the smooth enrolment of partnership students onto programmes and modules

Work with the TNE Partnerships Manager, International Progression/Research Partnerships Manager, Head of Partnerships and Faculties to process the renewal or establishment of partnership agreements

Work collaboratively with the TNE Partnerships Manager, Faculties and other Services to enact an effective partnership life-cycle management system

Work proactively with the TNE Partnerships Manager as well as the International Recruitment Admissions teams to ensure a high rate of student application conversion from partners

Liaise with Faculties and Communications, Marketing and Recruitment (CMR) to support promotional activities at partner institutions and make administrative and logistic arrangements for overseas partnership trips

Assist in organising and running events such as visiting delegations, summer schools etc. This may include organising travel, accommodation and itineraries, and may require occasional weekend or evening work

Undertake any other duties and tasks as reasonably requested by the Head of Partnerships and the line manager

Essential Criteria

Degree or equivalent relevant experience

A highly competent user of the MS Office 365 suite with proven administrative experience

Track record of working with people from differing backgrounds, cultures and countries

Evidenced ability to work unsupervised, using own initiative and under pressure to meet tight deadlines

Sustained evidence of teamwork, inter-personal and creative problem- solving skills

Desirable Criteria

Experience working in a Higher Education Institution's Quality Office and/or Partnership Office either centrally or based at a Faculty

Experience with partnership development and liaison

Knowledge of the UK National Qualification Frameworks and QAA Quality Code

Personal experience studying/living abroad

Experience with TNE, progression or articulation partnership development and management

Behaviours and Competencies

The role holder will be required to evidence that they can meet the qualities associated with the following behavioural competencies, as detailed within the AUA Competency Framework.

Managing self and personal skills Being aware of your own behaviour and mindful of how it impacts on others, enhancing personal skills to adapt professional practice accordingly.

Delivering excellent service Providing the best quality service to external and internal clients. Building genuine and open long-term relationships in order to drive up service standards.

Finding solutions Taking a holistic view and working enthusiastically to analyse problems and to develop workable solutions. Identifying opportunities for innovation.

Embracing change Being open to and engaging with new ideas and ways of working. Adjusting to unfamiliar situations, shifting demands and changing roles.

Using resources effectively Identifying and making the most productive use of resources including people, time, information, networks and budgets.

Engaging with the wider context Enhancing your contribution to the organisation through an understanding of the bigger picture and showing commitment to organisational values.

Developing self and others Showing commitment to own ongoing professional development. Supporting and encouraging others to develop their professional knowledge, skills and behaviours to enable them to reach their full potential.

Working together Working collaboratively with others in order to achieve objectives. Recognising and valuing the different contributions people bring to this process.

Achieving Results Consistently meeting agreed objectives and success criteria. Taking personal responsibility for getting things done.

About Us

The Directorate of Internationalisation and Partnerships is dedicated to supporting the delivery of the University's ambitious internationalisation agenda. It encompasses global advancement; alumni engagement; University Collections; international mobility; and partnerships. In delivering the strategic priorities of the University, we support the enhancement of the University's reputation for excellence in student experience, teaching, and high-quality research with global impact by partnering with leading academic institutions and business organisations. The Directorate provides a wide range of services to internal and external stakeholders and works closely with the University's senior management team. By adopting an integrated holistic approach to our work, we ensure the University's strategic messages are effectively reinforced through what we do and throughout our partnership network.

The University

The University of Stirling is committed to providing education with a purpose and carrying out research which has a positive impact on communities across the globe – addressing real issues, providing solutions, and helping to shape society. Stirling is 4th in Scotland and 43rd in the UK for research impact, with 87% of its research having an outstanding or very considerable impact on society – and more than 80% rated either world leading or internationally excellent (Research Excellence Framework 2021).

The University of Stirling is ranked among the top 30 UK universities for student satisfaction (National Student Survey) and top 30 in the UK for postgraduate student experience (Postgraduate Taught Experience Survey), and has an overall five-star rating in the QS Stars University Ratings.

More than 17,000 students study with the University of Stirling globally, with over 140 nationalities represented on its scenic central Scotland campus alone. The University – also home to 1,700 staff – is ranked first in the UK and top three in the world for its campus environment (International Student Barometer 2022, wave two). Ranked first in the UK and top five in the world for its sports facilities (International Student Barometer 2022, wave two), Stirling is Scotland's University for Sporting Excellence. Its world-class facilities provide the perfect training environment for the University's sports scholars – many of whom compete at the highest level, including at the Olympics and Commonwealth Games – and for students, staff, and the wider community.

The University has twice been recognised with a Queen's Anniversary Prize – the first for its Institute for Social Marketing and Health (2014) and the second for its Institute of Aquaculture (2019).

The University is a signatory to the £214 million Stirling and Clackmannanshire City Region Deal and a central partner of the Forth Valley University College Health Partnership. www. stir.ac.uk @stiruni