Job Purpose
In this role, you will provide a broad range of support services to the School Senior Leadership Team in the Adam Smith Business School. Working with others you will contribute to the achievement of the School's strategic objectives by delivering a proactive, efficient and flexible range of administrative activities.
Main Duties and Responsibilities
1. Responsible for the provision of administrative services to the School Senior Leadership Team in the Adam Smith Business School, including: diary and stakeholder management; travel and accommodation provision and activity planning.
2. Work proactively and confidently as a primary point of contact for the School Senior Leadership Team; filtering issues and seeking independent resolution as well as planning and prioritising work activities for weeks ahead and adjusting priorities as required.
3. Prepare documents, presentations and reports and coordinate professional communication on behalf of the School Senior Leadership Team and related internal and external customers.
4. Facilitate and co-ordinate meetings chaired by the School Senior Leadership Team.
5. Contribute to a culture of continuous improvement within the Team by suggesting service improvements and implementing new processes to enhance quality of service.
6. Use standard software packages including Microsoft Office, conducting analysis from relatively straightforward data where necessary.
7. Exercise initiative and judgement to deliver an agreed standard of quality customer service.
8. Provide support to the Head of School office as required.
9. Undertake other appropriate activities dependent on the needs of the School.
Knowledge, Qualifications, Skills and Experience
Knowledge/Qualifications
Essential:
A1 Ability to demonstrate the competencies required to undertake the duties associated with this post, having acquired the necessary knowledge and skills in a similar role, or: A Scottish Credit and Qualification Framework Level 7 (Advanced Higher / Scottish Vocational Qualification Level 3, Higher National Certificate) or equivalent, and experience of personal development in a similar role.
Desirable:
B1 Knowledge of higher education policies and procedures.
Skills
Essential:
C1 Excellent communication and customer service skills, operating with diplomacy and discretion.
C2 The ability to plan, organise and prioritise effectively, delivering work to standard and within deadlines.
C3 The ability to respond to changes in demands and/or pressures.
C4 The ability to work both independently and flexibly as part of a high performing team.
C5 Excellent stakeholder management skills.
C6 Knowledge of current Microsoft Office suite programs/applications including Word, Excel, Powerpoint, Outlook and OneDrive.
Experience
Essential:
E1 Experience of providing administrative support to a senior stakeholder.
E2 Experience taking and delivering professional minutes for meetings.
E3 Experience of applying judgement, policies and procedures.
E4 Experience of working with a range of leaders across an industry/institution.
E5 Experience of using IT systems to improve processes or services.
Desirable:
F1 Experience of working in a higher educational environment.
F2 Experience of working developing internal communications frameworks.
Terms and Conditions
Salary will be Grade 5, £25,138 - £29,605 per annum.
This post is full time (35 hours per week) and open ended (permanent).
As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.
As a valued member of our team, you can expect:
1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.
2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook https: // www. gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages.
3 A flexible approach to working.
4 A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University https: // www. gla.ac.uk/myglasgow/staff/healthwellbeing/.
We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https: // www. gla.ac.uk/myglasgow/humanresources/equalitydiversity/.
We endorse the principles of Athena Swan https: // www. gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University.
We are investing in our organisation, and we will invest in you too. Please visit our website https: // www. gla.ac.uk/explore/jobs/ for more information.
Vacancy Ref : 146868 Close Date : 16-Jun-2024 23:45