SC
Administration/Managerment

On-Call Event Customer Service Representative

Deadline
Mar 04, 2027
Closing in 136 days
Location
N/A
United States
Employment
Temporary
Reference
N/A
Posted Sep 08, 2026
Offered salary$16.25 per hour

About the role

On-Call Event Customer Service Representative Bookmark this Posting Print Preview Apply for this Job Please see Special Instructions for more details.

Please include an updated resume with your application.

Posting Details

Position Information

Job Title On-Call Event Customer Service Representative

Job Summary The On-Call Event Customer Service Representative provides event oversight and support to the Conference & Event Services staff by directly engaging with internal and external clients to ensure all conferences, events, and meetings are carried out as planned. This will include direct interaction with clients to resolve issues, answer questions, and provide exceptional customer service. Please note – times for events can vary throughout the day, evenings, and weekends. The work hours for this position will be based upon employee availability and events scheduled.

Schoolcraft is a comprehensive, open-door, community-based college. The mission of the College is to provide a transformational learning experience designed to increase the capacity of individuals and groups to achieve intellectual, social, and economic goals. Job Duties

  • Act as the first point of contact for internal and external clients using Schoolcraft College facilities.
  • Troubleshoot customer issues during events with the Conference & Events Services staff, Culinary Operations, Campus Police, Facilities Management, Media Services, and Information Technology departments.
  • Clerical and other duties as assigned.
  • Required Qualifications

  • Two (2) years of experience in the hospitality industry.
  • Ability to operate appropriate office equipment, including computers, with working knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint) and other related software.
  • Ability to work effectively with staff members at all levels of the organization and the public.
  • Ability and experience working in a multi-tasking environment.
  • Preferred Qualifications Physical Requirements Salary Beginning at $16.25 per hour Work Hours Varies, based on events scheduling

    Posting Detail Information

    Posting Number ACO001P

    Open Date 08/20/2026 Close Date Open Until Filled Yes Special Instructions to Applicants Please include an updated resume with your application.

    Supplemental Questions

    Required fields are indicated with an asterisk ().

    Documents Needed To Apply

    Required Documents

  • Resume
  • Optional Documents

  • Cover Letter
  • Transcript 1
  • Letter of Recommendation
  • Other 1
  • Transcript 2
  • Other 2
  • How to apply

    Read the full posting, then apply through the employer's own site. Applications are handled by the institution, not by AcademicGates.