NURSING PROGRAM MANAGER
Work Arrangement: On-Site
Requisition Number: 273877
Regular or Temporary: Regular
Location:
Durham, NC, US, 27710
Personnel Area: DUKE HOSPITAL
Date: Aug 28, 2026
What you can expect
Location: 2301 Erwin Rd. Durham, NC 27710
The Nursing Program Manager for Pediatric Clinical Program Strategy, Design &
Integration provides strategic leadership for the development, governance,
implementation, and performance of multidisciplinary pediatric clinical
programs across Duke Children's Hospital, with particular emphasis on
outpatient care. The role establishes consistent infrastructure for clinical
program development and translates clinical vision into scalable, sustainable
models of care that improve outcomes for children, strengthen the patient and
family experience, and support institutional growth and value-based care
objectives.
Working in close partnership with physician, nursing, administrative, finance,
quality, marketing, digital health, and other organizational leaders, the
Program Manager guides a growing portfolio of specialty programs across
inpatient and outpatient care settings. The position develops standardized
methods for program design, launch, evaluation, redesign, expansion, and long-
term sustainability. This is a strategic individual-contributor role with no
direct reports and is not responsible for day-to-day program operations.
Schedule:
Monday - Friday, Days
Incentives & Total Rewards:
Relocation Assistance: Up to $10,000 is offered to employees relocating
from a permanent residence located at least 50 miles from Duke University
Hospital.
Total Rewards: A comprehensive set of pay and benefits designed to support
your well-being, professional growth, and work-life balance. Learn more
here.
How you will make an impact
Provide strategic program management for a portfolio of multidisciplinary
pediatric clinical programs, with particular emphasis on pediatric cardiac
programs and outpatient care; lead annual portfolio planning and align
initiatives with Duke Children's and institutional priorities for growth,
quality, safety, access, patient and family experience, financial
stewardship, and value-based care performance.
Translate physician and clinical leadership vision into program charters,
care models, implementation plans, resource requirements, and measurable
outcomes; advise leaders on readiness, interdependencies, risks,
sequencing, and sustainability.
Develop and maintain standardized frameworks, tools, criteria, and
governance processes for program design, approval, implementation,
evaluation, and lifecycle management; clarify decision rights, leadership
accountability, stakeholder roles, escalation pathways, and performance-
review expectations.
Lead the design, development, implementation, evaluation, redesign, and
expansion of pediatric programs in partnership with clinical and
administrative stakeholders; coordinate timelines, work plans, risk
mitigation, stakeholder communication, training, and organizational
readiness.
Support business planning and strategic resource allocation for program
development, including staffing models, equipment, supplies, technology,
space, facilities, and financial requirements; develop recommendations and
monitor program-level sustainability and value.
Establish integrated performance dashboards and conduct structured program
and portfolio reviews; analyze trends, identify barriers and improvement
opportunities, coordinate action plans with accountable leaders, and
support evidence-based practice, standardization, innovation, population
health, and value-based care objectives.
Embed family-centered care, health equity, and age-appropriate engagement
into program design; use patient and family feedback to guide improvements
and coordinate accessible education, communication, and engagement
resources.
Strengthen coordination across outpatient, inpatient, emergency,
procedural, community, and home-based care settings; standardize
multidisciplinary workflows, handoffs, referrals, and communication;
integrate digital health and enabling technologies; develop executive
updates and stakeholder communications; and facilitate multidisciplinary
collaboration and program visibility.
What you will need
Bachelor of Science in Nursing (BSN) required.
Three years of nursing experience required.
Experience managing clinical programs, complex projects, operations,
quality improvement, or multidisciplinary initiatives strongly preferred.
Pediatric nursing or pediatric health care experience preferred.
Current or compact Registered Nurse licensure in the state of North
Carolina required.
Basic Life Support (BLS) certification required.
Knowledge of nursing practice, pediatric care delivery, clinical
operations, quality improvement, patient safety, and regulatory
requirements.
Ability to design, implement, and evaluate complex clinical programs
across organizational and care-continuum boundaries.
Strong strategic planning, project and change management, facilitation,
problem-solving, and decision-making skills; ability to manage multiple
priorities, navigate ambiguity, and exercise sound judgment with a high
degree of independence.
Ability to develop and manage budgets, analyze financial and operational
information, and support sustainable resource allocation.
Ability to define meaningful performance measures, interpret data, develop
dashboards, and translate findings into action.
Excellent written, verbal, presentation, negotiation, and stakeholder-
management skills; ability to build effective partnerships with patients
and families, physicians, nurses, administrators, and interdisciplinary
teams.
Proficiency with standard business, reporting, presentation, and
collaboration technologies; familiarity with digital health tools
preferred.
This position is distinguished by its strategic, cross-specialty
portfolio; particular emphasis on pediatric cardiac programs and
outpatient care; broad stakeholder reach; and responsibility for building
standardized infrastructure that supports scalable and sustainable
pediatric programs. It is an individual-contributor role with no direct
reports and does not include day-to-day operational management.
Duke is an Equal Opportunity Employer committed to providing employment
opportunity without regard to an individual's age, color, disability, gender,
gender expression, gender identity, genetic information, national origin,
race, religion, sex (including pregnancy and pregnancy related conditions),
sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation,
creativity, and belonging. Our collective success depends on the robust
exchange of ideas — an exchange that is best when the rich diversity of our
perspectives, backgrounds, and experiences flourishes. To achieve this
exchange, it is essential that all members of the community feel secure and
welcome, that the contributions of all individuals are respected, and that all
voices are heard. All members of our community have a responsibility to uphold
these values.
Certain jobs at Duke University and Duke University Health System may include
essential job functions that require specific physical and/or mental
abilities. Additional information and provision for requests for reasonable
accommodation will be provided by each hiring department.
Nearest Major Market: Durham
Nearest Secondary Market: Raleigh
