Nurse Manager, Operations (NMO) - Cardiology & Pulmonary Clinic
Work Arrangement:
Requisition Number: 274262
Regular or Temporary: Regular
Location:
Durham, NC, US, 27710
Personnel Area: DUKE HOSPITAL
Date: Sep 4, 2026
At Duke Health, we're driven by a commitment to compassionate care that
changes the lives of patients, their loved ones, and the greater community. No
matter where your talents lie, join us and discover how we can advance health
together.
About Duke University Hospital
Pursue your passion for caring with Duke University Hospital in Durham, North
Carolina, which is consistently ranked among the best in the United States.
The largest of the four Duke Healthhospitals with 1062 patient beds, it
features comprehensive diagnostic and therapeutic facilities, including a
regional emergency/trauma center, an endo-surgery center, and more.
Duke Nursing Highlights:
Duke University Health System is designated as a Magnet organization
Nurses from each hospital are consistently recognized each year as North
Carolina's Great 100 Nurses.
Duke University Health System was awarded the American Board of Nursing
Specialties Award for Nursing Certification Advocacy for being strong
advocates of specialty nursing certification.
Duke University Health System has 6000 + registered nurses
Quality of Life: Living in the Triangle!
Relocation Assistance (based on eligibility)
Duke University Health System- Duke Hospital seeks to hire a Nurse Manager
Operations for its Cardiology & Pulmonary Clinic, 2F/2G, who will embrace our
mission of Advancing Health Together.
Department Profile:
The clinic is comprised of Cardiology, Electrophysiology, Pulmonary, and
Cardio-thoracic surgery between four different hallways. Hallway AB/Lung
Transplant/CT Surgery consists of Pre & Post lung transplant, Cysitc Fibrosis,
and Cardiothoracic Surgery. Hallway C/Pulomnary consists if Intestinal Lung
Disease, Pulmonary Hypertension, COPD, Asthma/Allergy, Pulmonary Fibrosis, and
Sacoidosis. Hallway DE/Electrophysiology consists of Syncope, Devices, and
Heart Arrhythmias. Hallway FG/Advanced Heart failure consists of Heart
Transplant, Advanced Heart Failure, LVAD, Same Day Access, and Cardiac-
oncology.
Address: Duke Clinic, 40 Duke Medicine Cir, Clinic 2F/2G, Durham, NC
Work Hours & Shifts:
40 hours per week, 1.0 FTE, exempt position
Job Summary:
Manage and supervise functions of assigned patient care area on a 24hour
basis; ensure effective delivery of clinical patient care and compliance
with administrative and clinical policies and procedures.
Work Performed:
Participate in the development of the clinical areas' strategic and
operational plans
Actively support and promote a professional practice model that encourages
staff participation in the development of clinical standards that is
collaborative, collegial and utilizes current trends and data in
professional practice (clinical and administrative).
Openly support and consistently communicate mission of the unit/department
and the organization. Serve as the collective voice for unit(s) staff to
communicate with administration. Serve as the staff and patient advocate
to ensure optimal patient care.
Interface with patients and families to ensure that care is consistent
with their expectations. Ensure active use of the nursing process for
patients from pre-admission/admission to discharge and beyond (based on
the clinical setting). Serve as a professional role model and mentor to
staff by responding positively to change while supporting colleagues
through the change process. Serve as a change agent to facilitate
communication and transition that supports the mission of the
organization.
Ensure a unit-based work force that is diverse and cognizant of the value
diversity brings to the workplace.
Assure coordination/participation of unit based staff on department and
organization wide councils/committees. Manage, supervise and coordinate
delivery of patient care for assigned patient care area on a 24 hour
basis. Ensure compliance with clinical patient care standards and
established policies and procedures.
Maintain clinical competencies for assigned clinical area and provides
bedside care as needed. Assess/coach and evaluate staff level of practice.
Develop programs that foster continued clinical development from novice to
expert to positively impact on patient care and career satisfaction of
staff.
Maintain required unit records, reports and statistics for administrative
purposes, ensures compliance with established hospital policies,
procedures, objectives, quality control (POCT); PI, safety,
environmental and infection control.
Communicate requirements to staff, and hold staff accountable to
established requirements.
Coordinate the development, implementation and evaluation of policies and
procedures designed to improve operational efficiency. Coordinate QC/PI
activities with appropriate staff.
Oversee various personnel actions including, but not limited to, hiring,
performance appraisals, disciplinary actions, terminations and other
related activities.
Plan, schedule and organize work for group ensuring proper distribution
and delegation of assignments and efficient utilization of personnel,
space and facilities; overall accountability for the requisition, care and
maintenance of unit inventory, equipment and supplies.
Coordinate the activities of nursing staff with other hospital personnel;
accountable for the effective and efficient operation of the unit and
staff including ensuring that orders, treatments, plans of care, clinical
pathways are being carried out in a manner supportive of patient care and
recovery. Ensure documentation of patient care is complete and accurate in
accordance with hospital and unit policies and procedures.
Collaborate with the Director of Clinical Operations to determine fiscal
requirements of assigned unit(s), and prepare budgetary recommendations.
Monitor the level of resources utilized in service delivery and determines
the appropriateness of resource consumption in the service. Develop action
plans in conjunction with the Director of Clinical Operations to ensure
budget and resource efficiency, and satisfaction with patient care
delivery.
Perform other related duties incidental to the work described herein.
Minimum Qualifications
Education
Bachelor's degree in Nursing is required. Master's degree in Nursing
strongly preferred.
Experience
Three years of nursing experience is required.
Degrees, Licensures, Certifications
Must have current or compact RN licensure in the state of North Carolina.
BCLS certification required
Nurses hired into leadership positions must obtain a leadership
certification within three months of hire
New nurse leaders who are ineligible to sit for an exam because they have
not been working in a leadership role for the minimum amount of time
required must complete their certification within three months of becoming
eligible
Duke is an Equal Opportunity Employer committed to providing employment
opportunity without regard to an individual's age, color, disability, gender,
gender expression, gender identity, genetic information, national origin,
race, religion, sex (including pregnancy and pregnancy related conditions),
sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation,
creativity, and belonging. Our collective success depends on the robust
exchange of ideas—an exchange that is best when the rich diversity of our
perspectives, backgrounds, and experiences flourishes. To achieve this
exchange, it is essential that all members of the community feel secure and
welcome, that the contributions of all individuals are respected, and that all
voices are heard. All members of our community have a responsibility to uphold
these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include
essential job functions that require specific physical and/or mental
abilities. Additional information and provision for requests for reasonable
accommodation will be provided by each hiring department.
Nearest Major Market: Durham
Nearest Secondary Market: Raleigh
