Information Technology Services
Full time, fixed-term position through to 10 August 2025
Base salary will be in the range $80,523.29 - $89,505.38 + 17% superannuation (HEW Level 5)
Bring your strong organisational and customer service expertise to this dynamic, fast-paced role, supporting the IT services of a university ranked in the global top 50
Based at our St Lucia location
The Mobile Services & IT Equipment Coordinator undertakes the activities required to support the Service Operations Managers including assistance with knowledge management, IT Equipment administration and supporting and coordinating the University's fleet of mobile devices.
Key responsibilities will include:Assist with Knowledge Management, intranet activities, mobile services, and operational tasks, including reporting and website updates.
Provide support to UQ customers on mobile device usage and monitor the Unifi eProcurement catalogue for accuracy.
Assist with equipment procurement, disposal, and records, and assist Service Operations Managers as needed.
Possess an undergraduate degree in business administration, IT, or a related field, or equivalent relevant experience and training.
Capable of working effectively with customers and colleagues to provide excellent service, with strong oral and written communication skills.
Proficient in MS Office, including Word, Excel, Visio, and Teams; capable of using SharePoint for documentation.
Demonstrate strong administrative and organizational skills, with an ability to proactively identify and resolve issues while continuously improving processes.
Demonstrated ability to work independently and manage time effectively to meet deadlines.
Ability to quickly gain knowledge of organizational policies, corporate financial systems, IT Service Management frameworks, and SharePoint intranet maintenance.
Experience with managing relationships and collaborating effectively with external service providers.
You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.
About UQAs part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.
Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.
Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:
17% superannuation contributions
17.5% annual leave loading
Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
Affordable parking (from just $5.75 a day)
Salary packaging options
For more information about this opportunity, please contact Amanda Russell at [email protected]. For application inquiries, please reach out to the Talent Acquisition team at [email protected], stating the job reference number (below) in the subject line.
Want to Apply?All applicants must upload the following documents in order for your application to be considered:
Cover letter summarising how your background aligns to the ‘About You' section
Resume
UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don't meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.
We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to [email protected] for accessibility support or adjustments.
Applications close 16/02/2025 at 11.00pm AEST (R-47735).