Manager, Student Enrolments

University of Queensland
June 26, 2024
Offerd Salary:$108,975
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
  • Academic Services Division (ASD)

  • This is a full-time, continuing position with salary in the range $108,975.08 - $122,176.31, plus a generous super allowance of up to 17%.

  • Join us to manage and coordinate Enrolment and ESOS compliance processes, providing information and advice in line with University policies, procedures, and legislative requirements.

  • Make a genuine impact by being an integral part of the broader leadership team, contributing to strategic decision-making in an environment where challenges become catalysts for innovative solutions.

  • Based at our St Lucia campus

  • About This Opportunity

    This position manages and coordinates Enrolment and ESOS compliance processes, providing information and advice in line with University policies, procedures, and legislative requirements.

    Key responsibilities will include:

    Operational Management

  • Oversee student enrolment requests, ensuring high-quality service and compliance with regulations.

  • Provide authoritative guidance on enrolment policies and procedures to students and university staff.

  • Decision making

  • Be the final say on student Removal of Course requests, ensuring fair, timely, and compliant decisions based on university policies and regulations.
  • Strategic Management and Planning

  • Continuously analyse and improve the section's processes by identifying opportunities for digitization, automation, and performance improvement through key indicator development.
  • Human Resource Management

  • Provide effective leadership, supervision, and staff development for the Student Enrolments team, managing resources and ensuring efficient workload distribution to optimize team performance.
  • About You
  • Qualification and/or equivalent experience and demonstrate extensive management and organizational skills. Possess proven ability to lead and develop staff in a high-pressure environment.

  • Strong analytical and problem-solving skills, with a proven track record of making sound judgements under tight deadlines.

  • Demonstrated experience interpreting and applying regulations and university policies.

  • Exhibit excellent written and communication skills, adept at producing clear reports and effectively liaising with stakeholders. Demonstrate high digital literacy with expertise in using enterprise systems (experience with PeopleSoft and Business Objects a plus).

  • Possess a thorough understanding of the university structure and policies, particularly enrolment and ESOS compliance (or a strong ability to learn quickly).

  • You must have unrestricted work rights in Australia for the duration of this appointment and may be required to complete background checks including, criminal history and education checks.

    About UQ

    As part of the UQ community, you'll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

    Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you'll have the opportunity to contribute to activities that have a lasting impact on our community.

    Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

  • 26 weeks paid parental leave or 14 weeks paid primary caregiver leave, 17% superannuation contributions, 17.5% annual leave loading.

  • Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.

  • Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family.

  • On campus childcare options, Cheap parking (from just $5.75 a day), Salary packaging options.

  • Want to Apply?

    All applicants must upload the following documents in order for your application to be considered:

  • Cover letter addressing the ‘About You' section.

  • Resume

  • For more information about this opportunity, please contact Mina Singh at [email protected]. For application queries, please contact [email protected] stating the job reference number (below) in the subject line.

    Applications close 26 June 2024 at 11.00pm AEST (Job Reference Number - R-39708). Please note that interviews have been tentatively scheduled for 5 July 2024.

    At UQ, our strength lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion , fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out [email protected] for accessibility support or adjustments.

    If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.

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