Manager, Program Administration

University of Queensland
February 25, 2024
Offerd Salary:$5.75
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
  • Business School

  • Join a team involved with educational change and work alongside colleagues on course design and development.

  • Experience with project management and synthesizing data into written reports for Senior Leadership will be highly regarded

  • A unique opportunity to contribute to interpretation and application of governance and policy around program management whilst engaging with the Student Administration space

  • Based at our picturesque and Vibrant St Lucia Campus

  • About UQ

    As part of the UQ community, you'll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

    Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you'll have the opportunity to contribute to activities that have a lasting impact on our community.

    Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

  • 26 weeks paid parental leave or 14 weeks paid primary caregiver leave

  • 17% superannuation contributions

  • 17.5% annual leave loading

  • Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight

  • Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family

  • On campus childcare options

  • Cheap parking (from just $5.75 a day)

  • Salary packaging options

  • About This Opportunity

    The primary purpose of this position is to manage the Business School's Program administration requirements and with the Senior Manager, Student and Academic Administration support the implementation of School priorities relating to student and academic administration. The role performs a wide range of business management activities which include developing and sustaining effective working relationships with key stakeholders; delivering high-quality business development and support services; supporting operations and initiatives associated with governance processes.

    Key responsibilities will include:

  • Lead and manage a large functional unit with a complex set of functions in accordance with ‘Manager' level of UQ's Leadership framework.

  • Provide high-level strategic support and advice to the School's Teaching and Learning portfolio requiring integration of a range of university policies and external requirements, and an ability to achieve objectives operating within complex organisational structures.

  • Provide senior administrative support and advice on all matters pertaining to student and academic administration, including in relation to program development and reviews.

  • Build and maintain on-going relationships with key internal and external stakeholders through consultation and engagement as required, in order to establish and deliver strategic priorities, and objectives.

  • Develop and implement business improvement initiatives focused on providing high quality and streamlined student engagement and recruitment services.

  • Lead, demonstrate and promote compliance with UQ policies and procedures, governance protocols, and risk management frameworks, as well as any legislative requirements.

  • Act as the Senior Manager, Student and Academic Administration as required.

  • This is a full-time (100%), continuing position.

    At HEW level 8, the full-time equivalent base salary will be in the range $106,838.31 - $119,780.70, plus a generous super allowance of up to 17%. The total FTE package will be up to $125,000.82 - $140,143.42 annually. As this role is covered by an Enterprise Agreement, you will also receive regular remuneration increases – at least once a year.

    About You


  • Postgraduate qualifications or progress towards postgraduate qualifications in business, business administration or another relevant discipline and extensive relevant experience; or extensive experience and management expertise; or an equivalent combination of relevant experience and/or education/training.

  • Highly developed interpersonal, influencing, and negotiation skills with demonstrated ability to build both internal and external relationships and networks with key stakeholders.

  • Demonstrated experience in the design, implementation, review and continuous improvement of business systems and processes to deliver operational efficiencies.

  • Proven experience in the delivery of high-quality student and academic administration in a higher education setting.

  • Demonstrated ability to work iteratively, adapting quickly to change and operating effectively both on an autonomous basis and as a member of a collaborative, client-focused team.

  • A demonstrated ability to lead a high-performing team of administrative professionals in a role of similar size and scope.

  • Desirable

  • Working knowledge of University administrative systems, policies and procedures or the capacity to rapidly acquire this knowledge.
  • In addition, the following mandatory requirements apply:

  • Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.

  • Background Checks: All final applicants for this position may be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

  • Questions?

    For more information about this opportunity, please contact Shelley Goward, Senior Manager, Student and Academic Admin at [email protected]

    For application queries, please contact [email protected] stating the job reference number (below) in the subject line.

    Want to Apply?

    All applicants must upload the following documents in order for your application to be considered:

  • Cover letter addressing the ‘About You' section

  • Resume

  • Other Information

    At UQ we know that our greatest strengths come from our diverse mix of colleagues, this is reflected in our ongoing commitment to creating an environment focused on equity, diversity and inclusion. We ensure that we are always attracting, retaining and promoting colleagues who are representative of the diversity in the broader community, whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability. Accessibility requirements and/or adjustments can be directed to [email protected].

    If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.

    Applications close Sunday 25th February 2024 at 11.00pm AEST (Job Reference Number - R-35138).

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