Manager, ITS Infrastructure Build and Delivery

University of Queensland
February 18, 2024
Offerd Salary:$124,996
Working address:N/A
Contract Type:fixed-term position
Working Time:Full time
Working type:N/A
Ref info:N/A
  • Information Technology Services - Infrastructure Operations

  • This is a full-time fixed-term position for up to 2 years with a salary in the range $124,996.74 - $132,185.52 plus a generous super allowance of up to 17%.

  • Bring your excellent leadership skills to manage a highly skilled team implementing cutting edge new technologies and delivering large scale IT infrastructure projects

  • Achieve a work-life balance with 36.15 hours/week, purchased leave, flexible work arrangements + more

  • Based at our St Lucia campus

  • About This Opportunity

    The Manager, Build and Delivery plays a key role in deploying infrastructure solutions that allow the best use of cloud and on-premise technologies to deliver services to the University, working closely with the application and infrastructure stakeholders. The Manager leads the team responsible for delivering cloud and on-premise platforms, core infrastructure platforms and high speed network solutions.

    Key responsibilities include:

  • Lead the implementation and delivery of appropriate infrastructure solutions utilising the most appropriate combination of cloud and on- premise supporting technologies.

  • Manage build and delivery phases of large IT projects, overseeing network, compute, and storage infrastructure.

  • Collaborate closely with the Associate Director, Infrastructure, developing strategic plans and working with stakeholders to ensure effective solution implementation.

  • Effectively lead, mentor, and manage the team, ensuring high customer service standards, effective service delivery against key performance indicators, and adherence to methodologies.

  • Lead a high-performing service delivery team, following service management practices like Release and Change Management.

  • Undertake continuous improvement activities with a focus on automation for efficient service delivery.

  • Act as a category manager for technology-related purchasing, handling vendor management, procurement category analysis, and leading negotiations. Prepare budgets and ensure financial targets are met.

  • Carry out other duties within the scope of the classification and within the limits of their skill, competence, and training.

  • The Manager leads the team responsible for delivering cloud and on-premise platforms, and high speed network solutions.

    About You


  • Qualifications and training equivalent to a postgraduate degree in IT or related field or significant progress towards such qualifications, and extensive relevant experience; or an equivalent combination of relevant experience and/or education/training.

  • Extensive experience in managing the provision and delivery of IT infrastructure in a complex environment, including a very strong technical understanding of cloud and on-premise technologies and the benefits and risks of each, and a demonstrated ability to deliver infrastructure-as-a- solution for the business, delivering consistency across on-premise and public cloud solutions.

  • Strong knowledge of the delivery and establishment of networking and communications infrastructure, and a thorough understanding of technical requirements and provisioning issues in these areas.

  • Strong understanding of automated deployment technologies, software- defined infrastructure, availability and security technologies.

  • Demonstrable strong knowledge of technologies and frameworks such as configuration management, automated service delivery, AWS/Azure, Infrastructure-as-a-Service (IaaS), and Platform-as-a-Service (PaaS).

  • Extensive experience and proven expertise in managing, leading and motivating a team of staff in a changing environment.

  • Extensive experience and proven expertise in managing projects and budgets to deliver quality IT outcomes for clients in a timely and cost effective manner. Experience in providing estimates and negotiating contracts.

  • Proven strategic thinking, analytical and problem solving skills including the ability to conceptualise, establish and implement new initiatives and innovative solutions within a specified framework.

  • Well-developed interpersonal, written and oral communication and negotiation skills and proven capacity to develop and maintain strong professional relationships with stakeholders.

  • Demonstrated ability to maintain a current working knowledge of relevant emerging technologies, research, methodologies and best practices and develop and deliver services that utilise best practice and appropriate technology to meet the University's business requirements.

  • Desirable

  • Experience in the higher education sector.
  • You must have unrestricted work rights in Australia for the duration of this appointment and may be required to complete background checks including, criminal history and education checks.

    About UQ

    As part of the UQ community, you'll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

    Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you'll have the opportunity to contribute to activities that have a lasting impact on our community.

    Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

  • 17% superannuation contributions.

  • 17.5% annual leave loading.

  • Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.

  • Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family.

  • On campus childcare options.

  • Cheap parking (from just $5.75 a day).

  • Salary packaging options.

  • Want to Apply?

    All applicants must upload the following documents in order for your application to be considered:

  • Cover letter addressing the ‘About You' section.

  • Resume

  • For more information about this opportunity, please contact Beau at [email protected]. For application queries, please contact [email protected] stating the job reference number (below) in the subject line.

    Applications close 18 Feb 2024 at 11.00pm AEST (Job Reference Number - R-34774). Please note that interviews have been tentatively scheduled for 23 Feb 2024.

    At UQ, our strength lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion , fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out [email protected] for accessibility support or adjustments.

    If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.

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