Manager, Application Services

Manager, Application Services

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Please see Special Instructions for more details.

Interested applicants must submit their application and all required documents online on the Douglas College Career Site [www.douglascollegecareers.ca]. Qualified internal applicants shall be given first consideration in filling the position. ALL INTERNAL APPLICATIONS MUST BE RECEIVED BY DATE. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume.

JOB OPPORTUNITY

Position Information

Location	New Westminster Campus
Salary Range	Band 11 (Minimum- $94,443.00, Control Point- $125, 924.00, Maximum- $138,516.00). Placement within a salary band is typically up to Control Point based on skills, experience and internal equity. May place over Control Point in limited circumstances.
The Opportunity	Under the general direction of the Associate Vice President, Technology and Chief Information Officer (CIO), the Manager, Application Services provides leadership and operational oversight for the College’s enterprise application services, including business and learning applications, systems integration, application support, data and reporting services, and application lifecycle management. The Manager works collaboratively across Information Technology Services (ITS) and with academic and administrative partners to ensure application services are secure, reliable, client-centred and aligned with College priorities.
WHO WE ARE	Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even better. Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.
WHAT WE OFFER	We offer the opportunity to do what you do best in an inclusive, collaborative and collegial environment. At Douglas, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth, and development, as well as a safe and respectful workplace. Transit-accessible campuses Hybrid work arrangements for eligible positions Competitive salaries Excellent Health and Dental Benefits for eligible positions Defined-Benefit Pension Plan for eligible positions Professional Development opportunities Access to our Fitness Centres and Classes For more benefits information, click here!
WHAT IT TAKES	Established professional credibility as evidenced by an undergraduate degree in Computer Science, Information Systems, Business or a related discipline from an accredited post-secondary institution. An equivalent combination of education, training and experience may be considered. A minimum of five (5) years of progressive experience in application services, enterprise systems, business systems, systems development, application support or related IT service delivery, preferably in a public sector or post-secondary environment. Minimum two (2) years of supervisory experience, preferably in a unionized environment. • Experience leading technical teams in complex environments to deliver reliable, secure and client-centred application services. Demonstrated knowledge of enterprise application lifecycle management, including planning, implementation, configuration, integration, testing, release management, support, upgrades and decommissioning. Demonstrated knowledge of higher education enterprise systems, such as student information systems, learning platforms, reporting and analytics tools, identity-integrated applications or comparable ERP environments. See link for the full job description: https://www.douglascollege.ca/sites/default/files/docs/human-resources/manager-applications-services-jd-its.pdf
Additional Information	Regular hours of work are 8:30AM-4:30PM, Monday to Friday. Occasional travel between Douglas College’s locations as required. Douglas College (DC) is committed to supporting a healthy work/life balance for Employees. As per the DC Administration Policy A70 Work from Home, College employees may be eligible to work from home on a part-time basis, subject to operational requirements and approval by their Responsible Administrator (RA).
Posting Number	02879SA
Position Title	Manager, Application Services
Anticipated Start Date	12/01/2026
End Date
Needs a Criminal Records Check	No

How To Apply

Open Date	10/09/2026
Close Date
Open Until Filled	Yes
Maximum Number of References	3
Minimum Number of References	3
Equity Statement	Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status.
Important Note

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. How did you first find out about this employment opportunity?
   • Douglas College Careers Site
   • LinkedIn
   • Indeed
   • Social Media (Facebook, Instagram)
   • Personal Referral
   • Agency Referral
   • Professional Association Website
   • Colleges and Institutes Canada (CICAN)
   • Canadian Association of University Teachers (CAUT)
   • Douglas College CareerHUB
   • Career Fair or Other Hiring Event
   • Other
   • Glassdoor
2. Are you a current or former Douglas College employee/student?
   • Current employee
   • Former employee
   • Current student
   • Former student
   • None of the above
3. If you are a current/former employee/student, enter your ID number. (Type in N/A if not applicable.)

   (Open Ended Question)

4. If you have a valid Canadian work permit, please indicate expiry date and the type of work permit you hold. (Type N/A if not applicable).

   (Open Ended Question)

5. If you are not a Canadian Citizen or Permanent Resident, do you currently have a valid Canadian work permit?
   • Yes
   • No
   • Not Applicable
6. What are your salary expectations for this role?
   • $80,000 - $85,000
   • $85,000 - $90,000
   • $90,000 - $95,000
   • $95,000 - $100,000
   • $100,000 - $105,000
   • $105,000 - $110,000
   • $110,000 - $115,000
   • $115,000 - $120,000
   • more than $120,000
7. Employees are required to report to the college in person, promptly and reliably, as required by their position. To meet this obligation, they must reside within a commutable distance to the college for the duration of their employment. Please confirm that you can fulfill this requirement.
   • Yes, I can fulfill this requirement
   • No, I cannot fulfill this requirement

Documents Needed to Apply

Required Documents

1. Resume
2. Cover Letter
3. References with Contact Information
4. Transcripts and/or Credentials

Optional Documents