Manager, AI Enablement

Macquarie University
May 19, 2024
Offerd Salary:$133,989 to $141,514
Working address:N/A
Contract Type:fixed-term for 2 yea
Working Time:Full time
Working type:N/A
Ref info:N/A

Newly created role to build AI enablement capabilities. 2-year fixed-term. Hybrid working arrangement.

• From $133,989 to $141,514 gross per annum (HEW Level 9), plus 17% employer's superannuation and annual leave loading • Full-time, fixed-term for 2 years. Based at Wallumattagal campus, North Ryde. • Newly created role to build AI enablement capabilities. Hybrid working arrangement.


A newly created AI Enablement team within IT will play a crucial role in integrating AI solutions across various faculties and departments, driving forward the University's strategic objectives. The team will develop, implement and support AI initiatives and projects across the University, encouraging innovation and enhancing academic and operational excellence through the application of artificial intelligence technologies.

The Manager, AI Enablement, will be responsible for leading the establishment of the University's AI enablement capabilities, in line with leading best practices and frameworks. This role will work closely with the IT senior leadership team, as well as key stakeholders in BIR Analytics, OGC, DVC-A, DVC-R, and faculties, and will be responsible for managing the AI Working Group and supporting the AI Advisory Taskforce.

Reporting to the Chief Information and Digital Officer (for the time being), you will:

  • In consultation with the manager, lead the establishment, adoption, implementation and continuous improvement of AI best practices, policies, procedures, and tools for the University and entities.
  • Work on functional design, process design, prototyping, testing, training, and defining support procedures, in collaboration with IT teams and University Executives.
  • Lead the liaison and provide expert advice to stakeholders and the relevant project teams, including providing feedback to enable team members to make necessary changes in product performance or presentation.
  • Partner with stakeholders to analyse and explain AI and machine learning (ML) solutions as well as set and maintain high ethical standards.
  • Work with service delivery owners to ensure process awareness and compliance is appropriately monitored and managed including the production and publishing of consistent metrics and reporting.
  • Articulate and document AI solutions ensuring the policies, processes, and practices standardise the management and use of AI domain capabilities.
  • Participate in service/service provider reviews and provide input about service level agreements and underpinning contract negotiations.
  • Manage and maintain effective relationships with internal and external stakeholders at all levels including Executives.
  • About You

    You will be an experienced IT project manager with 3-5 years of relevant experience. Your specific experience showcases a track record of successful technology project management ideally in higher education sector or equivalent also at least one year of hands-on experience in deploying AI technologies. You are a strategic thinker, capable of aligning AI initiatives with the university's overarching goals, fostering innovation, and enhancing both academic and operational performance.

    This role demands a unique blend of technical expertise and interpersonal skills. You must be a collaborative self-starter, comfortable in a dynamic, fast-paced environment, and adept at working as part of a team. You must be driven by the results and challenges that come with managing a diverse AI solutions portfolio and possess a methodical, consultative approach to their work. Leadership skills are crucial, as the role will be pivotal in establishing the University's AI capabilities, working closely with senior IT leaders, stakeholders across various departments, and steering both the AI Working Group and the AI Advisory Taskforce towards success. You must demonstrate a commitment to best practices and a keen understanding of the latest AI frameworks to thrive in this role.

    About Us

    Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation 60 years ago, we have aspired to be a different type of university. Over the years, we have grown to become the centre of a vibrant local and global community. Connect with us today.

    We rank amongst the top employers in the Australian Workplace Employers Index, having recently earned a five-star rating in the QS World Rankings with the highest rating for employability. Take a look at the staff benefits on offer.

    To Apply

    To be considered for this position, please apply online and attach your resume and a separate cover letter that addresses how you meet the below selection criteria (maximum 2 pages):

  • Tertiary qualifications in a related discipline or equivalent knowledge, skills and experience with a demonstrated commitment to ongoing professional development.
  • Proven expertise in the relevant AI domain, demonstrating in-depth knowledge of contemporary AI tools, frameworks, best practices, trends, and issues. This includes hands-on experience applying AI technologies (machine learning, natural language processing, etc.) to build practical solutions and a solid understanding of AI service management principles and frameworks.
  • Proven ability to provide AI technology leadership within complex, multi- stakeholder project environments. This includes expertise in guiding the development and successful execution of highly critical projects, with a focus on formal project delivery methodologies.
  • Proven experience in engaging, collaborating with, and influencing stakeholders at all levels, including senior leadership, to achieve desired business outcomes. This includes the ability to build effective relationships with internal and external stakeholders, demonstrating strong skills for successful influence and the ability to become a trusted advisor.
  • Exceptional interpersonal and communication skills (written and verbal), with a demonstrated ability to engage effectively with stakeholders at all levels using tailored language and writing with clarity and precision.
  • Proven ability to analyse complex information from diverse sources, exercise sound judgment in dynamic environments, and deliver clear analysis and reports. This includes a demonstrated capacity for creative problem-solving to achieve innovative, business-focused solutions.
  • Strong organisational and prioritisation skills with the ability to manage competing demands to meet deadlines.
  • Desirable:

  • Demonstrated knowledge of, and experience, working with one or more project management methodologies, which may be supported by certification (such as Agile, PRINCE2 or PMBOK).
  • Understanding of AI technologies and AI/ML processes within Higher Education.
  • This position requires a criminal record check.

    Role-specific Enquiries: Roz Howard, Director, IT Business Services via [email protected].

    General Enquiries: Lizzy Nguyen, HR Consultant via [email protected].

    Applications Close: Sunday, 19 May 2024 at 11:59pm (AEST).

    If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.

    Applications Close:

    19/05/2024 11:59 PM

    Diversity and Inclusion

    Innovation and ingenuity thrive at Macquarie University when diversity, equity and inclusion take centre stage. At the University, we embrace a culture where diversity of background, experience and perspective are fundamental to our success.

    We do not discriminate on gender identity, age, culture, disability, sexuality, Indigeneity, family and caring responsibilities or religion. See our journey towards leadership in Equity, Diversity and Inclusion in Higher Education.

    Flexible Work

    At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, explore our Candidate Resource Hub.

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