Manager, Admissions

Mount Royal University
February 16, 2024
Offerd Salary:$92,847 - $110,487
Working address:N/A
Contract Type:Other
Working Time:Negotigation
Working type:N/A
Ref info:N/A

Job Title

Manager, Admissions

Requisition #


Job Type

Permanent (for any group)

Union or Employee Group




Position End Date (if applicable)


MRU Main Campus - Calgary, AB T3E 6K6 CA (Primary)


About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. Mount Royal has carved out a distinct niche by offering smaller class sizes, a robust liberal education and unique undergraduate programs. Currently, more than 15,000 credit students choose from 13 bachelor degrees and 36 majors.

Mount Royal University is located in the traditional territories of the Niitsitapi (Blackfoot) and the people of the Treaty 7 region in southern Alberta, which includes the Siksika, the Piikani, the Kainai, the Tsuut'ina and the Iyarhe Nakoda. We are situated on land where the Bow River meets the Elbow River. The traditional Blackfoot name of this place is "Mohkinstsis," which we now call the city of Calgary. The city of Calgary is also home to the Métis Nation.

Mount Royal University is committed to removing barriers and fostering the inclusion of voices that have been historically underrepresented or discouraged in our society. In support of our belief that diversity in our faculty and staff enriches the work, learning and research experiences for the entire campus community, we strongly encourage members of the designated groups (women, Indigenous Peoples, persons with disabilities, members of visible minorities, and diverse sexual orientation and gender identities) to apply and self-identify.

About the Division

The focus of the Students division is to serve and support the academic and non-academic growth and development of students. Our strength is in our approaches to peer-to-peer learning and student leadership by empowering students to work collaboratively with service areas and other students to grow holistically as individuals.The Students portfolio at Mount Royal broadly encompasses Student Experience & Success, Enrolment Management, International Education and Planning & Operations delivering support and services that are inextricably linked with the teaching and learning outcomes academic departments are tasked with achieving.

We support the University's mission by assisting students, staff and faculty through a variety of departments, including: Admissions, Recruitment and Transfer Credit, the Office of the Registrar (Awards, Academic Scheduling & Curriculum, Records, Registration and Financial Aid), Student Success and Learning (Academic Advising, Student Community Standards, Student Experience, Student Learning Services),Access and Inclusion Services, Career Services, Wellness Services, Cougars Athletics and Recreation, the Iniskim Centre, International Education, Residence Services, Student Systems and Student Communications.

About the Role

Reporting to the Director, Admissions and Recruitment, the Manager leads the Admissions department. This position directs the work of eight admission evaluators, and two international admission and credential specialists, and must effectively collaborate with other Directors, Managers and Coordinators across Campus (Recruitment, Transfer Credit, Advising, Iniskim, International Education, and Academic Departments) to ensure an effective Admission process. This position is responsible for ensuring Admission targets are met every cycle of the academic year, with cyclical events and activities not beginning to repeat until one academic year is complete. The incumbent is expected to learn, retain, and master a high volume of information (technical and procedural) and have the ability to interpret the information according to the specific situation of each client, remembering the nature of questions and concerns will vary at different points in the semester.

  • In conjunction with the Director, Admissions and Recruitment and independently, manage the number of acceptances that need to be made by program to ensure enrolment targets are met but not substantially exceeded (requires data analysis and superb understanding of applicant trends by program)
  • Build and maintain processes to receive and track domestic and international documentation for admission to all credit and select non- credit programs (includes official academic transcripts, evidence of English Language Proficiency and all other supporting documents required for admission) for the fall, winter and spring semesters
  • Ensure accurate and timely evaluation of applications to determine admissibility of applicants through understanding and knowledge of admission requirements and University policy, including the resolution of complex scenarios
  • Play a key role on technology implementation teams and upgrades to facilitate the development of enhanced technology (Apply Alberta - APAS, Banner, ARGOS, Access, CRM, etc.)
  • Implement customer service standards aligned with the institutional service commitment
  • Implement effective hiring practices to ensure the required skills are available to process and evaluate files for admission (hire staff and manage performance issues independently)
  • Qualifications
  • A university Bachelor's degree is required
  • 3 - 6 years of experience in a post-secondary environment, preferably within admissions and enrolment management
  • Commensurate post-secondary experience may be considered
  • Minimum 1 - 2 years of supervisory experience
  • Understanding of the post-secondary environment
  • Critical thinking and problem-solving ability – strong analytical and judgment skills required
  • Strong oral and written communications skills
  • Excellent organizational ability/time management
  • Knowledge of post-secondary environment and ability to assist post- secondary students
  • Strong interpersonal skills with ability to de-escalate situations
  • Ability to work independently and employ excellent judgment
  • Accountability for a high degree of accuracy, attention to detail critical
  • Strong ability with technology – testing and sign off related to SIS upgrades and functional development
  • MRU Leadership Competencies
  • Have integrity and are inclusive
  • Empower others
  • Foster growth
  • Engage and support others
  • Take risks and are innovative
  • Strategic thinker
  • Results driven
  • What We Offer

    Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions.

    At Mount Royal University, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.

    Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. Mount Royal University offers a competitive total compensation package including health and dental benefits, pension, health and personal spending accounts, paid vacation, winter holiday closure, personal days and free membership in our fully equipped recreation centre.

    Our campus offers the convenience of a medical clinic, dentist and pharmacy, as well as a variety of wellness services such as physiotherapists and massage therapists. Campus Recreation offers many activities, including personal training, fitness classes, climbing, aquatics, sports, tournaments and certifications for students, employees and the public.

    Salary: $92,847 - $110,487 per annum (from the beginning to mid level of the salary grid)

    Closing Date: February 16, 2024

    A cover letter and resume should be submitted in one .pdf document. Please title your .pdf document as follows: Last Name, Requisition Number, Document Title.pdf (ex. Smith, 999999, CV.pdf).

    All qualified candidates are encouraged to apply; however, Canadian citizens, permanent residents and others currently eligible to work in Canada will be given priority.

    Recent Mount Royal graduates who are foreign nationals may be eligible to work on campus. Please refer to the Citizenship and Immigration Canada website under Post-Graduation Employment athttps:// www.

    If you require an accommodation in order to participate in the recruitment process, please notify [email protected] and we will work together on the accommodation request.

    We thank all applicants for their interest. Only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. Mount Royal University hires on the basis of merit and is strongly committed to fostering diversity as a source of excellence, intellectual and cultural enrichment, and social strength. We welcome applications from those who would contribute to the further diversification of our staff, faculty and their scholarship including but not limited to Indigenous Peoples, women, persons with disabilities and persons of any sexual or gender identity, ethnic, national or socio-economic background, religion or age.

    From this employer

    Recent blogs

    Recent news