LMS and Digital Accessibility Support Supervisor

LMS and Digital Accessibility Support Supervisor

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Position Details

WSU's Commitment to Equal Opportunity Weber State University is an Equal Opportunity Employer committed to creating an environment welcoming to all individuals. We strive to create a culture where everyone feels valued and appreciated. All qualified applicants will receive consideration for employment without regard to protected categories, such as disability, sex, sexual orientation, gender identity, race, religion, national origin, veterans status, or others, as required by law and university policy (see Weber State University's Policy and Procedure Manual 3-32). Position Information

Position Title	LMS and Digital Accessibility Support Supervisor
Requisition Number	S02484P
Position Category	Staff
Campus Location	Weber State University - Ogden, UT
Hours per week	40
Months per year	12
Alternate work schedule	This is a on-site position which manages a support lab and an accessibility desk in Lampros Hall. The Supervisor is expected to be on-site and in the lab during regular business hours, 8a-5p M-Th, and 8a-4:30p Friday. Benefits such as wellness time may be offered after successful completion of 6-month probationary period. All paid benefits that include time away from the office, such as wellness, must take place on-campus in order to ensure continued Canvas support operations. Remote work is only allowed in the case of an unplanned campus closure.
Pay Grade	N27
Salary
FLSA	Non-Exempt
Job Summary/Basic Function	The LMS and Digital Accessibility Support Supervisor oversees the LMS support desk and digital accessibility services in order to support faculty, staff, and students in their use of e-learning technologies (Canvas, eTutoring, online assessment, and digital file accessibility).
Required Qualifications	Required: Bachelor’s degree or equivalent combination of education and work experience One year of computer troubleshooting experience in a call center environment One year of supervising a small to mid-size team of entry-level staff One year of experience with project management for a small team using project management software Experience navigating web and mobile applications in an educational environment Experience as an online student and/or online faculty Experience authoring and remediating digital content to be compliant with WCAG 2.1 AA standards.
Preferred Qualifications	Preferred: Master’s degree in a technical or instructional design program 2+ years of experience staffing a lab, front desk, or technical support department (scheduling, performance reviews, wages, budgets) Familiarity with a student information system (Banner, Ellucian).
A successful candidate will be willing to
Background Check?	Yes
Benefits Summary	WSU offers a generous benefits package that includes medical, dental, long-term disability, life insurance, retirement, a wellness program with release time and paid incentives, tuition benefits, free tickets to athletic and performing arts events, and paid holidays, vacation, and sick leave.

Posting Detail Information

Job Open Date	10/05/2026
Review Date	10/18/2026
Job Close Date
Open Until Filled	Yes
Notes to Applicant	NOTE: Immigration sponsorship (H-1B etc.) is not available for this position. If you are passionate about what you could offer and accomplish here at WSU, we would love to hear from you. The annual salary for this position starts at $47,000 and may go up from there depending on candidate qualifications. The position comes with a generous benefits package. To apply, please complete the online application and attach a cover letter, current resume, transcripts, and the names and contact information for three professional references. A portfolio of work can be included as an optional document. Application materials should clearly address the required and preferred qualifications of the position. For qualification determination, your application and/or resume must address the required and preferred qualifications and must contain average number of hours worked per week and the dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be considered incomplete. Screening of applications will begin October 18, 2026. Position will remain open until filled. Criminal background check required as a condition of employment.
Quick Link for Direct Access to Posting	https://jobs.weber.edu/postings/29482

ADA Essential Job Function

ADA Essential Job Function

Physical Activity of this position	Bending legs at knee to come to a rest on knee or knees., Extending hand(s) and arm(s) in any direction., Standing. Particularly for sustained periods of time. , Operate, activate, use, prepare, inspect, place, detect, or position. , Grasping. Applying pressure to an object with the fingers and palm. , Feeling. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. , Expressing or exchanging ideas. Those activities in which they must convey detailed or important instructions to other workers accurately or quickly. , Ability to receive detailed information with or without assistance., Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
Physical Requirements of this position	Light work. Exerting up to 20 lbs of force occasionally and/or up to 10 lbs of force frequently and/or a negligible amount of force constantly to move objects. Use of arm and/or leg controls exerting forces greater than that for sedentary work.
Visual Acuity Requirements including color, depth perception and field of vision.	Required to perform activities such as preparing and analyzing data and figures; transcribing; using a computer terminal; extensive reading.
The conditions the worker will be subject to in this position.	None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * How did you hear about this employment opportunity?
   • jobs.weber.edu
   • KSL
   • Chronicle of Higher Education
   • Higher Ed Jobs
   • Agency Referral
   • Personal Referral
   • Internal Job Posting
   • Advertisement/Publication
   • Other web advertisement
   • Other
2. * Do you have or have you ever been issued a W# By Weber State University? Yes or No. If yes, please enter your W# (W followed by eight numbers).

   (Open Ended Question)

3. * Will you now or in the future require sponsorship for employment status (e.g. H-1B visa status)?
   • Yes
   • No
4. * Please describe your budget and supervisor experience.

   (Open Ended Question)

5. * Do you have a bachelor's degree?
   • Yes
   • No
6. * Please describe any previous experience you have working in a customer service enviornment

   (Open Ended Question)

7. * How many staff/interns/students have you supervised in past positions you have held?

   (Open Ended Question)

Documents Needed to Apply

Required Documents

1. Resume
2. Cover Letter
3. Transcripts
4. List of References with Contact Info

Optional Documents

1. Portfolio