Library Technician

Application Restrictions

Open to both Internal and external

Job Type

Support Staff (CUPE)

Posting In effect from

28/3/2024

Closing Application Date

12/4/2024

Closing date for internal CUPE applicants

12/4/2024

Applications will be reviewed commencing the “closing date for internal CUPE applicants” and may continue until the position is filled.

Internal CUPE applicants must submit their application by 4pm on the “closing date for internal CUPE applicants” for their Seniority to be recognized. Applications received after the "closing date for internal CUPE applicants" will be considered alongside external applicants.

Full/Part Time

Full Time

Support Type

Ongoing

Anticipated Start Date

1/6/2024

Position End Date (If Applicable)

The Hours of work are subject to change depending upon departmental requirements

Schedule

Varied

Schedule Description

Hours subject to evening and weekend shifts.

DUTIES

In keeping with the TRU Library mission, all employees are committed to connecting our communities with inclusive spaces, trusted resources, and innovative services. Reporting to the Associate University Librarian, under the direction of faculty librarians, and with support from the Public Services Coordinator, Library Technicians provide paraprofessional support in all library functional areas. Library Technicians develop and utilize excellent interpersonal and information skills to assist with the smooth running of library operations.

Under the leadership and direction of faculty librarians, Library Technicians work in functional areas such as reference and research services, borrower services, cataloguing and metadata collections and acquisitions, website maintenance, interlibrary loan and resource sharing, assessment and statistical data collection, Makerspace, scholarly communications, library systems support, shelving, and stacks maintenance.

MAJOR DUTIES & RESPONSIBILITIES

Provides high quality in person and virtual reference and research assistance to diverse users, applying multiple modalities while accessing a variety of information resources, and referring more complex research and instructional needs to faculty librarians.

Responds to inquiries and provides information and guidance on library resources and services. Refers general inquiries to appropriate campus resources and services.

Demonstrates use of library resources, tools, technology, and equipment to faculty, staff, and students.

Supports facility-use requests ensuring library policies and guidelines are followed.

Under the direction of faculty librarians, contributes to core library areas in all assigned functional work.

As directed by faculty librarians, participate in strategic planning, development of procedures, communication initiatives, assessment activities, and service improvement in assigned functional areas. As directed, creates and maintains resource materials such as internal procedure manuals, step-by-step instructions for users, and frequently asked questions.

As directed by faculty librarians, participates in the planning and delivery of library orientations, outreach, and community engagement activities.

Ensures equipment and facilities are in working order, troubleshoots as required, and proactively reports problems.

Maintains student, staff, and faculty data in library relational databases.

Maintains confidentiality of student, staff, and faculty library accounts, and campus enterprise relational databases.

Processes payments for library fines using point of sale machine.

Sends and receives books by mail to and from libraries across North America. Scans and sends book chapters and journal articles, following copyright policy, to libraries and library patrons.

Assists in the training of other technician staff.

Serves on library committees and working groups.

REPORTS TO Associate University Librarian

QUALIFICATIONS

EDUCATION:

Two (2) year Library Technician Diploma, reflecting the competencies as outlined in the CFLA Guidelines for Education of Library Technicians (2022) (available at: https:// cfla-fcab.ca/en/programs/guidelines-and- position-papers/guidelines-for-the-education-of-library-technicians/)

EXPERIENCE:

Two (2) years' experience providing technical, information and/or public service in a library or related setting

SKILLS, KNOWLEDGE OR ABILITIES RELATED TO THE JOB

Excellent oral and written communication skills

Ability to work well under pressure and deal courteously, tactfully, and discretely with a variety of people

Demonstrated ability to perform electronic word processing and data entry in an enterprise relational database, e.g. integrated library system

Ability to use, demonstrate, and troubleshoot basic equipment such as, computer printer, multifunctional devices, point of sale machines, and library related equipment such as microform readers, label printers, and self-checkout machines

Ability to use, demonstrate, and troubleshoot specialized equipment such as 3D printers, recording equipment, digital cameras, VR systems, textile machines, mobile devices, or educational robots

Ability to use and demonstrate a wide variety of software programs and platforms such as integrated library systems, library research databases, learning management systems, web editors, social media, basic survey tools, scheduling, 3D scanning, designing, modelling, and printing, virtual reality, podcasting, and video editing

Ability to plan, organize and prioritize workload, and meet deadlines while maintaining accuracy and attention to detail

Commitment to maintaining currency with library technologies, and ongoing professional development and training in relation to assigned work responsibilities

Intermediate computer skills with Microsoft Office Suite products, including Teams, Word, Excel, PowerPoint and Outlook

Ability to use policy and departmental procedures to problem solve

Ability to work independently, as well as part of a team, and to demonstrate initiative

WORKING CONDITIONS

Sitting at a desk and using a computer for long periods of time, and standing for long periods of time

Moving between floors and campus buildings while transporting library materials on a regular basis

Shelving and shifting books, moving book trucks, and lifting boxes or other material up to 15 kg

Maintaining cleanliness of computers and equipment

Working closely with the public in a constantly changing environment

Requires night and/or weekend service point coverage on a rotational basis

The salary for the above position is determined by the Collective Agreement with the Canadian Union of Public Employees, Local 4879, as it presently exists.

Pay Band

$27.09 - $30.10 ( CUPE Grade 06 (90% - 100%) )

Salary rate

This Position is not subject to a 90% start rate for new Employees.

Location

Kamloops, BC CA (Primary)

# of Hires Needed

1

Organizational Unit

Thompson Rivers University -> University Library -> University Library

Diversity and Inclusion Commitment:

Thompson Rivers University is strongly committed to hiring based on merit with a focus on fostering diversity of thought within our community. We welcome those who would contribute to the further diversification of our staff, our faculty and its scholarship including, but not limited to, women, Indigenous, Black and People of Colour, persons with disabilities and persons of any sexual orientation or gender identity. Please note that all qualified candidates are encouraged to apply, however applications from Canadians and permanent residents will be given priority.

NOTE: To learn more about Thompson Rivers University or living in Kamloops or Williams Lake please visit our Careers website. External Candidates invited to interview will be required to bring a copy of their transcripts to the interview.