Library Clerk

Posting Details

Pay Transparency Act: Western University of Health Sciences is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range for this position is defined as the Full Pay Range. The budgeted salary or hourly range that the University reasonably expects to pay for this position defined as the Expected Pay Scale. Placement within the Expected Pay Scale is determined by internal equity, and relevant qualifications.

Classification Series Details

Function Pumerantz Library

Family Academic Support Services Classification Series Title Library Assistant

Full Salary Range

Minimum $17.00

Maximum $17.00

Expected Pay Scale

Minimum $17.00

Maximum $17.00

Posting Details

Posting Number S01333

Position Title Library Clerk Position Status Full-time Campus Western University Campus-Pomona, CA Department 5401-Library Job Summary

Under the direction of the Circulation Supervisor, provides support for the Library by performing circulation functions using the Integrated Library System (ILS), maintaining circulation information and assisting other departments as needed.

Knowledge, Skills and Abilities

Individuals must possess the knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other comibation of skills and abilities.

Equipment, tools and computer software includes but is not limited to: Computers/monitors/keyboard/mouse, Windows Operating System including Word, Excel and PowerPoint, online communication tools such as Zoom and Teams for meetings and daily communication with library staff and WesternU community, ILS, print management system, scheduling software, barcode scanners, library sensitizers and desensitizers, cash register, library receipt printers, shredders, printers, telephones, photocopy machines, scanners, cameras, fax machine, laminating machine and any other equipment and software needed for the position.

Required Qualifications

Education: High school diploma, and any combination of education, training or experience that provides the required knowledge, skills and abilities. Experience with customer service and cash handling, one year or more.

Required:

Excellent computer skills to utilize library software programs; Microsoft Office Suite including Word, Excel and Powerpoint; other software needed for the position

Ability to effectively troubleshoot basic technical issues and refer issues to the appropriate department if needed

Strong decision-making and critical thinking skills

Displays excellent customer service skills when interacting with internal and external customers. Ability to work with a diverse population by promoting an inclusive and positive team environment. Excellent verbal, non-verbal and written communication skills.

Detail oriented and quick learner; work must be highly accurate.

List comments regarding work hours

This position works primarily evenings and weekends.

Posting Date 08/25/2023 Close Date Open Until Filled Yes Special Instructions to Applicants

Essential Job Duties

Job Duties

Provides excellent customer service support by effectively and accurately answering questions in person, by telephone, email and chat; displays an approachable, friendly and professional demeanor with effective verbal and non-verbal communication. Assists library customers with use of the online catalog and provide basic training on library resources and equipment. Circulates library materials; collects fines and fees; processes holds; sorts and distributes incoming/outgoing mail; processes fax requests and performs opening and closing procedures for all floors as needed.

Percentage Of Time 50 Job Duties

Assists students with study room reservations upon request and manages study room access.

Percentage Of Time 20 Job Duties

Provide general tours of the Pumerantz Library for individuals and groups. May assist other library departments with special projects as needed.

Percentage Of Time 10 Job Duties

Accurately enters all money collected daily into the ILS and cash register, balance cash drawer and run/print all cash reports.

Percentage Of Time 5 Job Duties

Shelve books; search for missing, lost and overdue materials; ensure library items are in their correct location by shelf reading. Process books/journals/media and accurately enter data into the ILS. Performs basic repair on library materials.

Percentage Of Time 5 Job Duties

Participates and supports library marketing efforts including student, faculty and staff events and other promotional activities.

Percentage Of Time 5 Job Duties

Adds money to patron accounts and troubleshoots print management system. Handles refunds as needed.

Percentage Of Time 2 Job Duties

Performs data entry to keep student, faculty and staff records updated

Percentage Of Time 2 Job Duties

Other duties as assigned.

Percentage Of Time 1

Physical Demands

Physical Demands

Do the essential functions of this job require lifting? Yes

If yes, list maximum weight and duration

The physical demands described here are representative of those that must be met by any employee to successfully perform the essential functions of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use hands to operate a PC in the performance of job duties, and talk or hear. The employee is regularly required to sit, and reach with hands and arms, and occasionally required to stand, walk, stoop, and smell. The employee must occasionally lift and/or push/pull up to 50 pounds. Specific vision abilities required by this job include close, distance, and peripheral vision, depth perception and the ability to focus.

Describe Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential functions. Duties are normally performed in a typical office setting. The noise level in this setting is typically low to moderate.

Applicant Documents

Required Documents

Resume

Cover Letter

Supplemental Questionnaire for Applicant

Optional Documents

Letter of Recommendation #1

Letter of Recommendation #2

Letter of Recommendation #3

Additional Applicant Document

Supplemental Questions

Required fields are indicated with an asterisk ().

Are you willing to work evenings and/or weekends?

Yes

No

How did you hear about this employment opportunity? Please provide the name of the website, individual, or organization.

(Open Ended Question)