Job Purpose
Responsible for increasing staffs' digital literacy skills across a range of technology-focused platforms that support learning and teaching initiatives across the institution. Providing advice and developing various upskilling approaches that increase the use and mainstreaming of key technologies. Furthermore, supporting the ongoing delivery of fully online courses, micro- credentials and blended courses across the University in line with Learning Innovation Unit colleagues.
Main Duties and Responsibilities
1. Work in partnership with key stakeholders to design and deliver staff upskilling on a range of key learning technologies, ensuring supporting structures are in place to allow for mainstream use of key technologies.
2.To resolve day to day operational issues and queries independently through troubleshooting and advising on courses of action as appropriate in order to ensure excellent service delivery and continuity.
3.Provide strong advice on the deployment of key platforms and tools, such as Moodle and Mahara.
4. Based on user needs, produce guidance, and participate in demonstrations and training provided to academic staff on the use of the digital technologies needed in teaching, learning and assessment.
5. Support the development of MOOCs, Micro-Credentials and fully online degrees.
6. Provide insights to the use of key technologies while scoping ways to streamline adoption.
7. Design and implement processes to streamline service delivery and online activity to enable the university to develop a consistent and scalable approach to online and digital learning.
8.Review and adapt course content post-delivery, to ensure consistency and alignment with our learning design approach and templates.
9. Keep up to date with developments in learning technologies in Higher Education and beyond.
Knowledge, Qualifications, Skills and Experience
Knowledge/Qualifications
Essential:
A1 Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills through personal development and progression in a similar related role(s). Or : Scottish Credit and Qualification Framework level 8 (Scottish Vocational Qualification level 4, Higher National Diploma) or equivalent, and experience of personal development in a similar role.
A2 Strong Knowledge of the functionalities of Virtual Learning Environments VLE and Massive Online Open Course MOOC platforms.
A3 Experience of supporting staff in the use of multiple platforms that support learning and teaching.
A4 Experience working in a support role for large, complex corporate systems.
A5 Experience of working with help-desk software and prioritising support.
A6 Expertise relating to planning and undertaking staff upskilling sessions. A7 The ability to successfully work on multiple projects simultaneously and drive these through to completion, including requirements gathering and task management.
A8 Ability to capture and share best practice. A9 Understanding of pedagogical theories relating to the use of technology- enhanced learning.
Desirable:
B1 Knowledge of e-learning rapid authoring tools such as Camtasia.
B2 A good understanding of capturing and editing multimedia, such as video and MP3.
B3 Knowledge of designing, building and maintaining courses at scale in recent versions of Moodle.
B4 Basic knowledge of animation and or graphic creation.
Skills
Essential:
C1 Ability to plan work with minimal supervision and as part of a team. C2 Ability to project manage short lived projects.
C3 Able to work constructively with staff at all levels. C4 Excellent interpersonal and presentation skills.
C5 Able to use initiative and independent judgement. C6 Excellent communication skills both written and oral.
C7 Good analytical and problem solving capability. C8 Ability to identify and target support at relevant levels of expertise.
C9 Excellent time-management and organisational skills. C10 IT skills, including the use of VLEs/MOOCs to design e-learning provision.
C11 Ability to apply technology to the enhancement of learning and teaching.
Experience
Essential:
E1 Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills through personal development and progression in a similar related role(s). Or: qualifications above HND (or equivalent), and experience of personal development in a similar role.
E2 Relevant experience in a digital learning development role.
E3 Experience of organising and running events such as seminars, workshops and dissemination events. E4 Experience of developing creative materials to support and enhance the use of tools designed to enhance learning.
E5 Experience of providing specialist advice and information relating to technology-enabled learning to a wide range of audiences with different levels of technological knowledge.
Desirable:
F1 Experience in creating Massive Open Online Courses MOOCs.
F2 Evidenced experience of project management and design at the level of programme, course and activity.
F3 Experience using web conferencing software. F4 Experience in video, audio capturing and editing.
Terms and Conditions
Salary will be Grade 6, £32,332 - £36,024 per annum.
This post is full time (35 hours per week) and open ended (permanent).
As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.
As a valued member of our team, you can expect:
1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.
2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook https: // www. gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages.
3 A flexible approach to working.
4 A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University https: // www. gla.ac.uk/myglasgow/staff/healthwellbeing/.
We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https: // www. gla.ac.uk/myglasgow/humanresources/equalitydiversity/.
We endorse the principles of Athena Swan https: // www. gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University.
We are investing in our organisation, and we will invest in you too. Please visit our website https: // www. gla.ac.uk/explore/jobs/ for more information.
Vacancy Ref : 148229 Close Date : 08-Jul-2024 23:45