Learning and Teaching Administrator

University of Stirling
February 23, 2025
Contact:N/A
Offerd Salary:£23,581 - £25,433
Location:N/A
Working address:N/A
Contract Type:Open-ended
Working Time:Full time
Working type:N/A
Ref info:N/A
Learning and Teaching Administrator Apply The Post

You will be based within the Stirling Management School as part of the wider Student and Faculty Operations grouping which brings together faculty-based professional services teams and related central services.

You will act as a first point of contact for staff and students, deliver a range of tasks relating to the administration of academic programmes and other Faculty activities, support the student experience, and assist academic staff, students and professional service colleagues.

You will demonstrate strong communication, organisational and administrative skills and support the day-to-day running of a busy office. An interest in supporting the student community is essential, as is the ability to work flexibly as part of a team and to prioritise responsibilities within a busy working environment.

Your application of processes and procedures and use of systems will be efficient, effective and customer focused and you will ensure compliance with University regulations and, where appropriate, the requirements of external accrediting bodies.

You will work closely with colleagues across the Faculty as well as others within central professional services teams including Student Administration, Academic Registry, and Student Support Services.

Informal enquiries should be made to: Zoe Mawby, Operations Manager, Stirling Management School [email protected]

Description of Duties
  • Provide administrative support across a range of academic programmes and activities
  • Assist in gathering and compiling data
  • Support the delivery of faculty teaching and examination activities
  • Support committees, working groups and other meetings, as required
  • Monitor student attendance and engagement
  • Assist preparations for internal external quality assurance purposes
  • Assist with a range of financial tasks
  • General office operations
  • Assist with recruitment, conversion, and induction activities
  • Handle confidential information with discretion, adhere to university policies, and maintain high ethical standards in all administrative tasks
  • Ensure module and programme information is accurate across all platforms
  • Maintain good working relationships with key contacts to help improve service levels
  • For a full description of duties and essential/desirable criteria please see attachment

    Essential Criteria

    Communication

  • Communicating verbally and in writing
  • Listening actively
  • Organisation and business planning

  • Multitasking and adaptability
  • Responding to customer requirements
  • Data Analysis

  • Organising information
  • Digital

  • Utilising software to enable delivery
  • Interpersonal

  • Collaborating and working as a team
  • Delivering customer service
  • Maintaining good relationships
  • Judgement

  • Identifying and resolving routine administrative issues
  • Qualifications

  • Educated to a minimum of HNC/HND level, or equivalent qualifications or equivalent professional experience
  • Additional Information

    Full time Open ended

    The closing date for applications is midnight on Sunday 23 February 2025. Interviews are expected to take place on Thursday 06 March 2025.

    There is an expectation that work will be undertaken in the UK.

    This role is not eligible for sponsorship. Applicants require to have existing right to work in the UK.

    The University has implemented the pay uplift for 2024/25 as confirmed by the Universities and Colleges Employers Association (UCEA). This is being implemented in two stages - the first stage was effective from the 1 August 2024 and is reflected in the advertised salary, the second stage is effective from 1 March 2025 therefore salaries will increase in accordance with agreed rates.

    The University of Stirling recognises that a diverse workforce benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers and welcome applications from those who would contribute to further diversification of our staff and ensure that equality, diversity and inclusion is woven into the substance of the role. We strongly encourage applications from people from diverse backgrounds including gender, identity, race, age, class, and ethnicity.

    About Us

    Student, Academic, Corporate Services & Student and Faculty Operations

    As part of the Student, Academic, and Corporate Services (SACS) Directorate, Student and Faculty Operations (SFO) has a remit to design, lead and deliver an informed, effective, and integrated professional service for the five faculties, which in turn will benefit both the staff and student experience. SFO delivery ranges from strategic level support and resource planning and management for Deans, to the breadth and depth of the administration and technical service of learning, teaching and research in faculties, and the fluent management of the Student Administration lifecycle from enrolment to graduation.

    Stirling Management School

    Stirling Management School (SMS) is recognised as a centre of academic excellence that offers innovative research and a forward-thinking approach to business education. Sustainable and responsible business is at the heart of the faculty's educational outlook, underpinned by world-class research. The faculty is interdisciplinary by nature, bringing innovative solutions to real world issues. As well as being integrated into the local business community and acting as a hub for knowledge creation and exchange, the faculty is proud of the industry collaborations and global partnerships benefitting students, businesses and the community. There are close links with industry and a range of professional accreditations as well as memberships with leading management education bodies.

    The University

    The University of Stirling is committed to providing education with a purpose and carrying out research which has a positive impact on communities across the globe – addressing real issues, providing solutions, and helping to shape society.

    The University has 18,500+ students globally and employs 1,800 staff, with more than 140 nationalities represented on our scenic central Scotland campus. Our campus environment is ranked first in the UK and top three in the world, and our sports facilities rank first in the UK and top five in the world (International Student Barometer 2022, wave two), reflecting our long- standing designation as Scotland's University for Sporting Excellence.

    We were shortlisted for University of the Year 2024 at the Times Higher Education Awards and are proud holders of a Silver award from the Athena Swan Charter, in recognition of our commitment to advancing gender equality. We have an overall five-star rating in the QS Stars University Ratings and are ranked top 30 in the UK for postgraduate teaching and learning (Postgraduate Taught Experience Survey 2024). In recognition of our excellence in business education, we are accredited by AACSB International.

    Eighty-seven per cent of our research has an outstanding or very considerable impact on society, with more than 80% rated either world leading or internationally excellent (Research Excellence Framework 2021), and we have twice been recognised with a Queen's Anniversary Prize; for our Institute for Social Marketing and Health (2014) and our Institute of Aquaculture (2019).

    Alongside partners, the University spearheads the £214 million Stirling and Clackmannanshire City Region Deal – which will deliver three major University- led projects: the National Aquaculture Technology and Innovation Hub, Scotland's International Environment Centre, and the Intergenerational Living Innovation Hub. We are also a central partner in the Forth Valley University College Health Partnership.

    www. stir.ac.uk

    Available documents
  • Grade 4 Learning and Teaching Administrator Role Profile.docx
  • 20250131Learning and Teaching Administrator Job Description.docx
  • Job number

    FAC02005

    Contract Type

    Open Ended

    Posting End Date

    23-Feb-2025

    Location:

    Stirling Campus

    Grade

    Grade4 £23,581 - £25,433 p.a.

    Faculty/Service

    Stirling Management School The Post

    You will be based within the Stirling Management School as part of the wider Student and Faculty Operations grouping which brings together faculty-based professional services teams and related central services.

    You will act as a first point of contact for staff and students, deliver a range of tasks relating to the administration of academic programmes and other Faculty activities, support the student experience, and assist academic staff, students and professional service colleagues.

    You will demonstrate strong communication, organisational and administrative skills and support the day-to-day running of a busy office. An interest in supporting the student community is essential, as is the ability to work flexibly as part of a team and to prioritise responsibilities within a busy working environment.

    Your application of processes and procedures and use of systems will be efficient, effective and customer focused and you will ensure compliance with University regulations and, where appropriate, the requirements of external accrediting bodies.

    You will work closely with colleagues across the Faculty as well as others within central professional services teams including Student Administration, Academic Registry, and Student Support Services.

    Informal enquiries should be made to: Zoe Mawby, Operations Manager, Stirling Management School [email protected]

    Description of Duties
  • Provide administrative support across a range of academic programmes and activities
  • Assist in gathering and compiling data
  • Support the delivery of faculty teaching and examination activities
  • Support committees, working groups and other meetings, as required
  • Monitor student attendance and engagement
  • Assist preparations for internal external quality assurance purposes
  • Assist with a range of financial tasks
  • General office operations
  • Assist with recruitment, conversion, and induction activities
  • Handle confidential information with discretion, adhere to university policies, and maintain high ethical standards in all administrative tasks
  • Ensure module and programme information is accurate across all platforms
  • Maintain good working relationships with key contacts to help improve service levels
  • For a full description of duties and essential/desirable criteria please see attachment

    Essential Criteria

    Communication

  • Communicating verbally and in writing
  • Listening actively
  • Organisation and business planning

  • Multitasking and adaptability
  • Responding to customer requirements
  • Data Analysis

  • Organising information
  • Digital

  • Utilising software to enable delivery
  • Interpersonal

  • Collaborating and working as a team
  • Delivering customer service
  • Maintaining good relationships
  • Judgement

  • Identifying and resolving routine administrative issues
  • Qualifications

  • Educated to a minimum of HNC/HND level, or equivalent qualifications or equivalent professional experience
  • Additional Information

    Full time Open ended

    The closing date for applications is midnight on Sunday 23 February 2025. Interviews are expected to take place on Thursday 06 March 2025.

    There is an expectation that work will be undertaken in the UK.

    This role is not eligible for sponsorship. Applicants require to have existing right to work in the UK.

    The University has implemented the pay uplift for 2024/25 as confirmed by the Universities and Colleges Employers Association (UCEA). This is being implemented in two stages - the first stage was effective from the 1 August 2024 and is reflected in the advertised salary, the second stage is effective from 1 March 2025 therefore salaries will increase in accordance with agreed rates.

    The University of Stirling recognises that a diverse workforce benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers and welcome applications from those who would contribute to further diversification of our staff and ensure that equality, diversity and inclusion is woven into the substance of the role. We strongly encourage applications from people from diverse backgrounds including gender, identity, race, age, class, and ethnicity.

    About Us

    Student, Academic, Corporate Services & Student and Faculty Operations

    As part of the Student, Academic, and Corporate Services (SACS) Directorate, Student and Faculty Operations (SFO) has a remit to design, lead and deliver an informed, effective, and integrated professional service for the five faculties, which in turn will benefit both the staff and student experience. SFO delivery ranges from strategic level support and resource planning and management for Deans, to the breadth and depth of the administration and technical service of learning, teaching and research in faculties, and the fluent management of the Student Administration lifecycle from enrolment to graduation.

    Stirling Management School

    Stirling Management School (SMS) is recognised as a centre of academic excellence that offers innovative research and a forward-thinking approach to business education. Sustainable and responsible business is at the heart of the faculty's educational outlook, underpinned by world-class research. The faculty is interdisciplinary by nature, bringing innovative solutions to real world issues. As well as being integrated into the local business community and acting as a hub for knowledge creation and exchange, the faculty is proud of the industry collaborations and global partnerships benefitting students, businesses and the community. There are close links with industry and a range of professional accreditations as well as memberships with leading management education bodies.

    The University

    The University of Stirling is committed to providing education with a purpose and carrying out research which has a positive impact on communities across the globe – addressing real issues, providing solutions, and helping to shape society.

    The University has 18,500+ students globally and employs 1,800 staff, with more than 140 nationalities represented on our scenic central Scotland campus. Our campus environment is ranked first in the UK and top three in the world, and our sports facilities rank first in the UK and top five in the world (International Student Barometer 2022, wave two), reflecting our long- standing designation as Scotland's University for Sporting Excellence.

    We were shortlisted for University of the Year 2024 at the Times Higher Education Awards and are proud holders of a Silver award from the Athena Swan Charter, in recognition of our commitment to advancing gender equality. We have an overall five-star rating in the QS Stars University Ratings and are ranked top 30 in the UK for postgraduate teaching and learning (Postgraduate Taught Experience Survey 2024). In recognition of our excellence in business education, we are accredited by AACSB International.

    Eighty-seven per cent of our research has an outstanding or very considerable impact on society, with more than 80% rated either world leading or internationally excellent (Research Excellence Framework 2021), and we have twice been recognised with a Queen's Anniversary Prize; for our Institute for Social Marketing and Health (2014) and our Institute of Aquaculture (2019).

    Alongside partners, the University spearheads the £214 million Stirling and Clackmannanshire City Region Deal – which will deliver three major University- led projects: the National Aquaculture Technology and Innovation Hub, Scotland's International Environment Centre, and the Intergenerational Living Innovation Hub. We are also a central partner in the Forth Valley University College Health Partnership.

    www. stir.ac.uk

    Available documents
  • Grade 4 Learning and Teaching Administrator Role Profile.docx
  • 20250131Learning and Teaching Administrator Job Description.docx
  • From this employer

    Recent blogs

    Recent news