Learner Support Officer

Salary: £25,433 to £27,344 per annum The point of entry will be dependent upon relevant qualifications and experience Post Type: Full Time Contract Type: Permanent Closing Date: 23.59 hours GMT on Monday 04 November 2024 Reference: JH-1620

We are recruiting for a motivated and well-organised individual who would relish the challenge of working in a busy Learner Support Team. Harper Adams University supports one of the highest proportions of disabled students in UK higher education. The successful candidate will join a friendly and supportive team comprising of the Head of Disability and Learner Support, Disability Advisers, Learner Support Tutors, Academic Guidance Tutors and a Maths Support Tutor.

The post-holder will be the main point of contact for all disability related enquiries and provide first line support to students including guidance on the Disabled Students Allowance, organising assessments for Specific Learning Difficulties (SpLDs) and booking one to one study skills sessions.

As a key member of the Learner Support Team, this role requires exceptional communication and customer service skills, and the ability to act sensitively and in a confidential manner, displaying warmth and composure under pressure. Experience of working in a customer focused environment, excellent administrative and IT skills, alongside the capacity to prioritise and multitask in this varied role is essential. A broad understanding of the challenges that disabled students may encounter is desirable

If you have any queries or questions or for an informal discussion, please contact Jane Hill on [email protected]

Please note that interviews will take place on Monday 11th November 2024

Should you require any adjustments to complete your application for this role then please contact [email protected]

If you do not yet have the right to work in the UK and/or are seeking sponsorship for a Skilled Worker visa in the UK, please follow this link https: // www. gov.uk/browse/visas-immigration which contains further information about obtaining the right to work in the UK and details about eligibility for sponsorship for a Skilled Worker

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