Laboratory Supervisor - Central Automated Lab - Third Shift
Work Arrangement:
Requisition Number: 267732
Regular or Temporary: Regular
Location:
Durham, NC, US, 27710
Personnel Area: DUHS CLINICAL LABS
Date: Sep 11, 2026
At Duke Health, we're driven by a commitment to compassionate care that
changes the lives of patients, their loved ones, and the greater community. No
matter where your talents lie, join us and discover how we can advance health
together.
Duke University Health System Clinical Laboratories
Pursue your passion for caring and innovation as a team member in the state-
of-the-art Duke Health laboratories. Duke Health laboratories are College of
American Pathologists accredited and Clinical Laboratory Improvement
Amendments certified. The multidisciplinary team is committed to serving the
rare and complex testing needs of Duke Health patients by providing timely and
accurate results, educating the next generation of laboratorians, scientists
and physicians, and researching and developing the cutting-edge diagnostics of
tomorrow.
Laboratory Supervisor in the Central Automated Lab at Duke University
Hospital. Sunday - Thursday, 11:30 p.m. - 8:00 a.m.
Certified Medical Laboratory Scientist with at least 5 years of
experience.
General Description
Accountability for day-to-day patient testing activities within the laboratory
defined by either single cost center and/or greater than 10 but less than 30
FTEs and/or limited specialized training. Plans, coordinates, and directs
testing activities to assure sufficient quantities of supplies, reagents and
qualified competent staff are available to meet the standards of care as
appropriate for the age of the patients served in a cost-effective manner.
Duties and Responsibilities
Supervise the work of laboratory personnel engaged in performing routine
and specialized technical procedures, including planning laboratory work,
evaluating work performed and handling procedural and technical laboratory
problems.
Develop and implement quality control programs to ensure reliability of
testing procedures, proper function of laboratory equipment and compliance
with federal regulations; prepare and maintain applicable records.
Prepare technical reports reflecting volume of work, procedures utilized
and test results; coordinate the preparation of reports and analyses
setting forth progress, adverse trends and appropriate recommendations or
conclusions.
Participate in the development of new medical laboratory procedures and
techniques; plan, develop and present workshops.
Coordinate student rotations to include instruction in laboratory methods
and procedures.
Design appropriate work schedules for subordinate employees and plans
daily work assignments to maintain an adequate personnel complement for
laboratory efficiency.
Supervise various personnel functions including, but not limited to
interviewing, hiring performance appraisals, promotions, transfers, and
vacation schedules.
Monitor Quality Control, Quality Assurance, Safety, and Inspection Control
practices to assure compliance with internal and external regulations.
Maintain sufficient inventory of material supplies and equipment for
performance of duties; clean and maintain standard laboratory equipment
with budgetary guidelines. Utilize various laboratory and hospital
information systems and software.
Communicate in a professional and courteous manner with patients, family,
and other medical personnel as necessary to obtain information for
laboratory records, explain procedures, clarify orders, and communicate
status.
Interact courteously with doctors, nurses and other healthcare providers
when answering questions or providing other information. Responsibility
for the oversight of the ancillary testing program including quality
control, quality assurance, and development of policies and procedures.
Interprets accrediting agencies standards or guidelines for ancillary
testing program and translates requirement into policies and procedures;
initiates corrective action as soon as deficiency is identified; completes
checklist and other information sheets required and coordinates on-site
inspection of sections for which responsible.
Provide advanced problem solving, troubleshooting,
interpretation/consultation, verification of specimen quality and test
results.
Stay abreast of and execute latest technical and management developments
including new lab procedures.
Demonstrate decision-making abilities in all aspects of performance
Required Qualifications
Education
Bachelor's degree in Medical Technology or related field OR has met the
minimal education and experience requirements as outlined by a nationally
recognized Med Tech certifying body.
Minimum educational or experience requirements may be modified on a case-
by-case basis at the discretion of the CLIA (linical Laboratory
Improvement Amendment)director as long as minimal CLIA requirements are
met by the employee for the tasks being performed.
Experience
5 years full time experience as a medical technologist in a clinical
laboratory setting.
Degrees, Licensure, and/or Certification
ASCP (American Society for Clinical Pathology), NCA or equivalent
Knowledge, Skills, and Abilities
Thorough knowledge of laboratory safety and infection control procedures
and practices including standard precautions and hazardous chemical
handling.
Considerable knowledge of laboratory equipment, instrumentation and
terminology
Considerable knowledge of the clinical laboratory procedures
Considerable knowledge of regulatory agencies standards
Ability to develop and refine procedures Ability to maintain effective
reporting procedures and control workflow
Ability to make accurate observations and written reports of test results
Ability to train, orient and evaluate the job performance of various
laboratory personnel Ability to maintain effective working relationships
with other employees.
Ability to maintain inventory control systems and make budgetary
projections
Ability to schedule adequate numbers of competent staff on a day to day
basis
Distinguishing Characteristics
Responsibility for day-to-day supervision and/or oversight of the
laboratory operation and personnel performing testing and reporting test
results.
Formulate goals and/or recommend policy, assign objectives, and establish
standards of practice.
Provide direct supervision of all high complexity testing and maintain
contact with laboratory at all times either with on site presence or via
pager.
Monitor testing to ensure that acceptable levels of analytic performance
are maintained.
Check personnel to assure competence prior to test reporting
All aspects of Proficiency testing are properly followed, reviewed and remedial action is taken and documented following failures
Quality assurance and Quality Control programs are established, maintained and are effective in identifying problems.
Procedure manuals are available and have been reviewed annually by director, manager, supervisor or analytical specialist.
Responsibilities delegated from the director or technical supervisor
include:
Assure remedial action is taken and documented whenever tests systems deviate from established performance specifications
Review and document proficiency testing and follow up on outliers.
Ensure that patient testing results are not reported until corrective action has been taken and the test system is functioning properly
Participate in the annual evaluation, competency testing and documentation for all testing personnel
Receive, review and prepare technical reports reflecting volume of work, procedures utilized and test results; coordinate the preparation of reports and analyses setting forth progress, adverse trends and appropriate corrective action.
Assist in the annual validation of the Electronic Laboratory Manual.
Duke is an Equal Opportunity Employer committed to providing employment
opportunity without regard to an individual's age, color, disability, gender,
gender expression, gender identity, genetic information, national origin,
race, religion, sex (including pregnancy and pregnancy related conditions),
sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation,
creativity, and belonging. Our collective success depends on the robust
exchange of ideas—an exchange that is best when the rich diversity of our
perspectives, backgrounds, and experiences flourishes. To achieve this
exchange, it is essential that all members of the community feel secure and
welcome, that the contributions of all individuals are respected, and that all
voices are heard. All members of our community have a responsibility to uphold
these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include
essential job functions that require specific physical and/or mental
abilities. Additional information and provision for requests for reasonable
accommodation will be provided by each hiring department.
Nearest Major Market: Durham
Nearest Secondary Market: Raleigh
