We are recruiting for an IT Technician Apprentice who will be part of the School-wide Information Services team. The team provides a friendly and efficient support service to supported institutions as well as complementing local IT resources.
This role is ideal for someone who is early into their career and has a passion and genuine enthusiasm for starting a career in IT with a focus on helpdesk. Customer service skills are just as important as technical skills for this role.
The Apprenticeship scheme aims to provide a learning experience to achieve the skills and knowledge to obtain a level 3 qualification. No prior knowledge or IT work experience is required to be eligible for the scheme.
During the apprenticeship, the successful candidate will follow the Information Communication Technician programme from course provider Firebrand to learn the skills required to perform IT duties within the team. Training will be delivered remotely by the training provider and include some residentials, the work experience will be onsite based in the School IT office. The successful applicant will also be required to study and complete project work in their own time.
We welcome applicants from age 16 years old upwards, who are not in full-time education. At least five GCSEs (or equivalent) at Grade C or above including Maths, English and either IT or Science are required for the role and ideally you will have a minimum of two A Levels (or equivalent).
The University of Cambridge is committed in its pursuit of academic excellence to equality of opportunity and to a proactive and inclusive approach to equality, which supports and encourages all under-represented groups, promotes an inclusive culture, and values diversity.
There is a potential for the apprentice to become a permanent team member as an IT Technician after successful completion of the apprenticeship, but this is not guaranteed.
This position is a Fixed-term contract for 18 months.
Informal enquiries are welcomed and should be directed to the School IT Manager, Andy Kingsley on [email protected]. If you have any enquiries on the application process, please contact the School's HR Team on [email protected].
The closing date for applications is midnight (GMT) on Sunday 25 February 2024.
Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.
Please quote reference GA40245 on your application and in any correspondence about this vacancy.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
Further informationOffice of the School of Arts and Humanities, Cambridge
Salary£18,581
ReferenceGA40245
CategoryAssistant staff
Published25 January 2024
Closing date25 February 2024