IT Systems Configuration & Programming Analyst (S04576P)

University of Texas at Arlington
June 11, 2023
Offerd Salary:$55,000
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
IT Systems Configuration & Programming Analyst (S04576P) Bookmark this Posting Print Preview Apply for this Job Please see Special Instructions for more details.

Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.

Posting Details

Position Information

Posting Number S04576P

Position Title IT Systems Configuration & Programming Analyst (S04576P) Department OIT Collaborative Applications Location Arlington Job Family Information Technology Position Status Full-time Work Hours Standard Work Schedule

Monday-Friday; 8:00am-5:00pm. Work in an office environment with some remote work possible. Periodic after-hours work required to accommodate product maintenance periods.

Open to External and Internal FLSA Salary Salary is commensurate based on qualifications and relevant experience up to $55,000. Duration Funding expected to continue Pay Basis Monthly Benefits Eligible Yes Job Summary

Works closely with customers, business analysts, team members, and vendors to provide full life-cycle management, including planning, designing, configuring, documenting, testing, implementing, maintaining, supporting, and retiring, of quality technical solutions and software applications that meet business and organizational standards, constraints, and requirements.

Essential Duties and Responsibilities

Application and Service Management

  • Manage assigned software applications and service deployments through the full life cycle in accordance with relevant policies, standards, regulations, laws, and best practices.
  • Monitor software applications for performance, integrity, and security in accordance with relevant policies, standards, laws, and best practices.
  • Plan, install, configure, and maintain necessary production and non- production environments related to software applications on servers and/or workstations.
  • Monitor for upgrades, patches, updates, installs, and keeps version software current on production and test environments.
  • Maintain and use testing and validation processes to assure integrity and stability of software applications.
  • Work within the change management process for all configuration changes to software applications and related environments.
  • Work with customers and OIT colleagues to maintain documentation for software applications such as Service Level Agreements, Memos of Understanding, Service Definitions, Run Books, and Playbooks.
  • Work with OIT colleagues to facilitate and coordinate resources needed to support the software applications including servers, network, firewall, database, identity, monitoring, backup, security, project management, architecture, and communication.
  • Monitor financial costs of operating software applications including those related to operational and backup resources.
  • Incident Response and Support

  • Resolve customer reported applications issues.
  • Work with vendors to correct software defects by installing fixes or managing user expectations of product use.
  • Communication and Collaboration

  • Provide project communication with customer, management, and project management office for the purpose of having a common understanding of project results and goals.
  • Provide excellent customer service and other duties as assigned.
  • Specific job requirements or physical location of positions allocated to this classification render the position security sensitive and thereby subject to the provisions of Section 51.215 Texas Education Code.


    We are proud to offer a comprehensive benefits package to all our employees at the University.

    To help you understand the full value of these benefits, we have created a tool that calculates the total worth of your compensation package. This tool takes into account all of the benefits that you are eligible for, including health insurance, retirement plans, and paid time off. To access this tool and learn more about the total value of your benefits, please click on the following link:

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    Required Qualifications

  • Bachelor's Degree with coursework in computing or information systems
  • Two plus (2+) years of related computing systems management work experience or any equivalent combination of education, certification, training, and experience.
  • Knowledge, Skills, and Abilities

  • Knowledge of principles of computing, communications, networks, hardware, software including operating systems.
  • Ability to install, configure, integrate, and manage software application in an enterprise environment.
  • Solid skill in analyzing and solving complex computing problems.
  • Solid customer centric approach.
  • Ability to explain technical matters to non-technical people.
  • Good understanding of business process and related information management issues.
  • Ability to communicate and work well in a team environment.
  • Preferred Qualifications

  • Experience using Relational Databases and a solid understanding of Software Development Lifecycle, ITIL, and Project Management principles.
  • Working Conditions Special Conditions for Eligibility Working Title IT Sys Config Prog Analyst EEO Statement

    UTA is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. Additionally, the University prohibits discrimination in employment on the basis of sexual orientation. A criminal background check will be conducted on finalists. The UTA is a tobacco free campus.

    Posting Detail Information

    Number of Vacancies 1

    Desired Start Date Open Date Review Start Date Open Until Filled Minimum Number of References Required 3 Maximum Number of References Accepted Special Instructions to Applicants

    Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.

    Requirement Questions

    Required fields are indicated with an asterisk ().

  • What is the highest degree you have attained? (Please specify in your resume)
  • Associate's degree
  • Bachelor's degree
  • Master's degree or higher
  • None of the above
  • How many years of hands-on experience in the configuration and administration of software platforms do you have?
  • None
  • less than 2 years
  • 2 to 3 years
  • 4 to 5 years
  • 6 years or more
  • How many years of experience do you have working in or with end-user technical support?
  • None
  • Less than 2 years
  • 2 to 3 years
  • 4 to 5 years
  • 6 years or more
  • Documents Needed To Apply

    Required Documents

  • Resume or CV
  • Cover/Interest Letter
  • Optional Documents

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