IT Systems Configuration & Programming Analyst (S04576P)
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Please see Special Instructions for more details.
Applicants must include in their online resume the following information: 1)
Employment history: name of company, period employed (from month/year to
month/year), job title, summary of job duties and 2) Education: school name,
degree type, and major.
Posting Details
Position Information
Posting Number S04576P
Position Title IT Systems Configuration & Programming Analyst (S04576P)
Department OIT Collaborative Applications
Location Arlington
Job Family Information Technology
Position Status Full-time
Work Hours Standard
Work Schedule
Monday-Friday; 8:00am-5:00pm.
Work in an office environment with some remote work possible.
Periodic after-hours work required to accommodate product maintenance periods.
Open to External and Internal
FLSA
Salary Salary is commensurate based on qualifications and relevant
experience up to $55,000.
Duration Funding expected to continue
Pay Basis Monthly
Benefits Eligible Yes
Job Summary
Works closely with customers, business analysts, team members, and vendors to
provide full life-cycle management, including planning, designing,
configuring, documenting, testing, implementing, maintaining, supporting, and
retiring, of quality technical solutions and software applications that meet
business and organizational standards, constraints, and requirements.
Essential Duties and Responsibilities
Application and Service Management
Manage assigned software applications and service deployments through the
full life cycle in accordance with relevant policies, standards,
regulations, laws, and best practices.
Monitor software applications for performance, integrity, and security in
accordance with relevant policies, standards, laws, and best practices.
Plan, install, configure, and maintain necessary production and non-
production environments related to software applications on servers and/or
workstations.
Monitor for upgrades, patches, updates, installs, and keeps version
software current on production and test environments.
Maintain and use testing and validation processes to assure integrity and
stability of software applications.
Work within the change management process for all configuration changes to
software applications and related environments.
Work with customers and OIT colleagues to maintain documentation for
software applications such as Service Level Agreements, Memos of
Understanding, Service Definitions, Run Books, and Playbooks.
Work with OIT colleagues to facilitate and coordinate resources needed to
support the software applications including servers, network, firewall,
database, identity, monitoring, backup, security, project management,
architecture, and communication.
Monitor financial costs of operating software applications including those
related to operational and backup resources.
Incident Response and Support
Resolve customer reported applications issues.
Work with vendors to correct software defects by installing fixes or
managing user expectations of product use.
Communication and Collaboration
Provide project communication with customer, management, and project
management office for the purpose of having a common understanding of
project results and goals.
Provide excellent customer service and other duties as assigned.
Specific job requirements or physical location of positions allocated to this
classification render the position security sensitive and thereby subject to
the provisions of Section 51.215 Texas Education Code.
BENEFITS AT UTA
We are proud to offer a comprehensive benefits package to all our employees at
the University.
To help you understand the full value of these benefits, we have created a
tool that calculates the total worth of your compensation package. This tool
takes into account all of the benefits that you are eligible for, including
health insurance, retirement plans, and paid time off. To access this tool and
learn more about the total value of your benefits, please click on the
following link:
https: // resources.uta.edu/hr/services/records/compensation-tools.php
Required Qualifications
Bachelor's Degree with coursework in computing or information systems
Two plus (2+) years of related computing systems management work
experience or any equivalent combination of education, certification,
training, and experience.
Knowledge, Skills, and Abilities
Knowledge of principles of computing, communications, networks, hardware,
software including operating systems.
Ability to install, configure, integrate, and manage software application
in an enterprise environment.
Solid skill in analyzing and solving complex computing problems.
Solid customer centric approach.
Ability to explain technical matters to non-technical people.
Good understanding of business process and related information management
issues.
Ability to communicate and work well in a team environment.
Preferred Qualifications
Experience using Relational Databases and a solid understanding of
Software Development Lifecycle, ITIL, and Project Management principles.
Working Conditions
Special Conditions for Eligibility
Working Title IT Sys Config Prog Analyst
EEO Statement
UTA is an Equal Opportunity/Affirmative Action institution. Minorities, women,
veterans and persons with disabilities are encouraged to apply. Additionally,
the University prohibits discrimination in employment on the basis of sexual
orientation. A criminal background check will be conducted on finalists. The
UTA is a tobacco free campus.
Posting Detail Information
Number of Vacancies 1
Desired Start Date
Open Date
Review Start Date
Open Until Filled
Minimum Number of References Required 3
Maximum Number of References Accepted
Special Instructions to Applicants
Applicants must include in their online resume the following information: 1)
Employment history: name of company, period employed (from month/year to
month/year), job title, summary of job duties and 2) Education: school name,
degree type, and major.
Requirement Questions
Required fields are indicated with an asterisk ().
What is the highest degree you have attained? (Please specify in your resume)
Associate's degree
Bachelor's degree
Master's degree or higher
None of the above
How many years of hands-on experience in the configuration and administration of software platforms do you have?
None
less than 2 years
2 to 3 years
4 to 5 years
6 years or more
How many years of experience do you have working in or with end-user technical support?
None
Less than 2 years
2 to 3 years
4 to 5 years
6 years or more
Documents Needed To Apply
Required Documents
Resume or CV
Cover/Interest Letter
Optional Documents
