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IT Support Specialist

Curtin University of Technology
Australia
February 11, 2025
Contact:N/A
Offerd Salary:Negotiation
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Working address:N/A
Contract Type:Other
Working Time:Negotigation
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Job Reference: 947768 Digital & Technology Solutions

Embark on an Exciting Tech Journey with Curtin University!

Are you passionate about technology, innovation, and driving change? Join us as we celebrate the successful completion of our digital transformation! Curtin University, a forward-thinking institution, is now leveraging major platforms like Amazon Web Services (AWS), Microsoft, and ServiceNow to deliver cutting-edge digital experiences for our students and staff.

About the role

We are seeking a highly skilled IT Support Specialist to provide hands-on, customer-focused Level 2 support at our Kalgoorlie campus. If you thrive in a fast-paced environment, enjoy problem-solving, and are passionate about delivering outstanding IT service, this is the role for you!

As a key member of our Digital & Technology Solutions team, you will:

  • Provide expert Level 2 technical support across IT systems, software, and AV services.
  • Diagnose and resolve complex IT issues, ensuring minimal disruption to students and staff.
  • Maintain and upgrade hardware and software, keeping our tech environment running smoothly.
  • Work independently on-site while collaborating with Perth-based teams.
  • Deliver end-user training and support for new technologies and systems.
  • Contribute to IT projects, process improvements, and innovation initiatives.

    • What We're Looking For:

  • IT qualifications coupled with demonstrated experience in high-level technical support
  • Strong problem-solving skills in diverse IT environments
  • Excellent communication and customer service skills
  • Ability to work autonomously and manage priorities effectively
  • Experience with Microsoft, Linux and Mac OS.

    • Work Requirements:

  • Full working rights in Australia
  • On-site position, therefore successful candidates must currently be living and/or have confirmed relocation to Kalgoorlie, Western Australia.
  • Ability to work outside of normal working hours when required.
  • Ability to travel to other Curtin campuses when required.
  • Level of fitness commensurate with the requirements of the role.

    • Apply Now Please apply with your cover letter and resume to allow us to assess your suitability for this role. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people of diverse gender, sex and sexuality, people with disability and people from culturally and linguistically diverse backgrounds.

    Why Join Us?

  • Generous benefits: 17% superannuation, salary packaging options, and excellent corporate discounts on health, wellness, travel and more!
  • Exceptional leave entitlements: 20 days of annual leave + additional university observed public holidays, 26 weeks parental leave, 14 days personal leave, 17.5% leave loading.
  • Global excellence: Be part of a university ranked in the top 1% globally (ARWU 2024).

    • For more information about our university and benefits, please visit www. curtin.edu.au.

    Applications close: Wednesday, 11 February 2025

    Late applications will not be accepted. Disclaimer: Please note that there is no standardised time for the closing of adverts on the specified date. Therefore, we recommend submitting your application ahead of this deadline. Late applications will not be considered, and only successful candidates will be contacted. If you have any queries in relation to this opportunity or the application process, please contact our careers team on [email protected] or 08 9266 9000 (option 3,1), quoting the reference number.

    Please note: We are not engaging with recruitment agencies at this time.

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