IT Student Support Assistant

University of Worcester
May 21, 2024
Offerd Salary:£11.44 + £1.60
Working address:N/A
Contract Type:Temporary
Working Time:Negotigation
Working type:N/A
Ref info:N/A
IT Student Support Assistant Service Support Location: St John's Campus

Post Type: Hourly Paid Hourly Rate: £11.44 + £1.60 Holiday Pay Contract Type: Temporary - Ends 31/07/2025 Advertised On: Tuesday 07 May 2024 Closing Date: Tuesday 21 May 2024 Interview Date: Monday 03 June 2024 Reference: IT2401

The University of Worcester IT Service has created several opportunities for students who are looking to gain work experience, becoming a part of our team which is integral in the running of many services within the University. This role will require the applicant to be highly motivated and flexible when meeting the business needs across 7 days a week, 07:00 until 21:00.

This role includes supporting our IT Service desks within The Hive and The Pierson Study Centre, providing face-to-face IT support to Students, Staff, external guests, and members of the public. In addition to performing pre- maintenance checks across audio visual technology in learning spaces.

The successful candidate will be required to work regularly on both the St Johns campus and the City campus and must have a flexible approach to covering absence at short notice. IT Student Support Assistants generally work a minimum of 4 hours per week and generally work between 4 – 8 hours for walk-up support desks and 2 hours for pre-maintenance checks. This post will cover the Summer 2024 period & Academic Year 2024 - 2025.

This type of paid work is an ideal way for students to enhance their CV. Training and support is provided where appropriate.

If you are enthusiastic, driven, and value outstanding customer service we want to hear from you.

Informal queries in relation to this vacancy are welcome and should be directed to Felicity Walker, Team Lead: Service Centre, by emailing [email protected]

Further details: Job Description Person Specification

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