About the role
School of Geography and the Environment, South Parks, Oxford, OX1 3QY
Join Our Team as an IT Helpdesk Specialist – Be the First Line of Support at the School of Geography and the Environment!
Are you a tech enthusiast with a passion for providing exceptional support? Do you thrive in a collaborative environment where you can make a direct impact? If so, we have the perfect opportunity for you!
We're seeking an IT Helpdesk Specialist to join our dedicated IT team and provide vital support to our academic department. In this role, you'll be the first point of contact for IT queries, offering hands-on assistance with software installation, troubleshooting technical issues, and ensuring smooth daily operations across the department. You'll deliver front-line IT support to staff and users at all levels, focusing on clear communication and effective solutions. Additionally, you'll manage and triage technical queries coming into the IT helpdesk, ensuring issues are promptly addressed and escalated when necessary, while also assisting with the installation and maintenance of software across various systems.
This post is permanent and offered on a full-time basis.
What We Offer
As an employer, we genuinely care about our employees' well-being, and this is reflected in the range of benefits that we offer including:
All applications must include a CV, Supporting Statement/Cover Letter.
For further guidance and support, please visit https: // www. jobs.ox.ac.uk/how-to-apply.
Any technical questions related to this vacancy can be sent to: [email protected]
The closing date for applications is 12.00 noon on 28 February 2025. Only applications submitted by this time will be considered.
The University of Oxford and The School of Geography and the Environment are Silver Athena SWAN holders. Applications are particularly welcome and encouraged from women, black, and minority ethnic candidates, who are under- represented in posts in The School of Geography and the Environment. The School of Geography and the Environment are committed to equality and values diversity
Contact Person : HR Officer Vacancy ID : 177931 Contact Phone : Closing Date & Time : 28-Feb-2025 12:00 Pay Scale : STANDARD GRADE 6 Contact Email : [email protected] Salary (£) : 34982 - 40855
How to apply
Read the full posting, then apply through the employer's own site. Applications are handled by the institution, not by AcademicGates.