Rewarding role enhancing the student experience
Embrace a flexible work-life balance
Be part of a collaborative and supportive team
The role
Continuing, Part time – 14 hours per week
Level 6 - $35,738 pa (plus 17% superannuation)
Orange
You will provide a comprehensive range of services for on-campus international
students. Your responsibilities will include addressing non-academic enquiries
and referrals, collaborating with various university staff, and embodying our
student-centered culture. In addition, you will be committed to the
University's International Strategy, best practices, and innovation.
About you
Highly developed interpersonal and communication skills with proven
experience in high quality service delivery, interpreting policies and
ensuring their effective application.
Demonstrating a commitment to inclusive service delivery, with proven
experience understanding and addressing the diverse needs of students in a
supportive and culturally sensitive manner.
Excel at building and maintaining effective partnerships with stakeholders
and clients, fostering collaboration to enhance the student experience and
achieve organisational goals.
About us
We are a university of the land and people of our regions. True to the
character of regional Australia we have gumption, we have soul and we
collaborate with others. We develop holistic, far-sighted people who help
their communities grow and flourish.
The Wiradjuri phrase yindyamarra winhanganha means the wisdom of
respectfully knowing how to live well in a world worth living in. This phrase
represents who we are at Charles Sturt University – our ethos. It comes from
traditional Indigenous Australian knowledge, but it also speaks to the mission
of universities – to develop and spread wisdom to make the world a better
place.
Harnessing technology, we thrive as a distributed yet connected community,
welcoming and engaging with people across Australia and the world.
The Division of Student Experience provides strategic leadership and
delivery of innovative non-academic services across the student lifecycle,
easing administrative burden and creating engaging and motivating touchpoints
for students and stakeholders. The Division works across the University to
bring together student experience functions for a seamless and engaging
student journey from initial enquiry to becoming a proud alum. Student
Experience is the first point of contact for students, advocating for the
student voice and ensuring our students are at the centre of our thinking and
processes. The Division works closely with the Chief Operating Officer, Deputy
Vice Chancellor (Academic) and leaders of divisions, faculties and schools
to map, understand and improve the end-to-end student lifecycle and is
critical to ensuring that Charles Sturt delivers on its commitment to be
Australia's leading regional university.
Visit our website to learn about our great range of employee benefits.
Charles Sturt University is committed to building a diverse workforce as shown
through our Athena Swan Bronze Award, our Australian Workplace Equality Index
Bronze Award and our membership of a range of diversity focused organisations
including Diversity Council Australia and Pride in Diversity. We strongly
encourage applications from First Nations people, carers, people from
culturally and linguistically diverse backgrounds, people with disability,
neurodivergent people, and people of all age groups, genders and sexualities
for all roles.
To apply
Click the button and complete your application online, submit a
“statement of suitability” demonstrating your skills, knowledge and/or
experience relevant to the position (referencing the selection criteria in
the position description) and upload your CV. If you experience difficulties
applying online or for further information on completing the application
process please visit our how to apply page or contact us.
This position is open to Australian Citizens and Permanent Residents; or
applicants who hold a current valid work visa commensurate with this position.
Further information
Additional information is available in the position description or by
contacting:
Catharine Buttsworth Acting Coordinator, International Student Support
[email protected] Ph: 02 6338 6622
Closing Date: 11 pm, 19 January 2025
