International Education Counselor - Latin America
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International Education Counselor - Latin America
Department: International Enrollment
Location: Tulsa, OK
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ABOUT ORU
Oral Roberts University is a Christian University located in Tulsa, Oklahoma.
As a globally recognized, Holy Spirit-empowered University, we develop whole
leaders for the whole world through a unique Whole Person education. Students
come to ORU not to stay in their faith but to GROW in faith and become the
Spirit-empowered leaders they are called to be. Faculty, staff, and students
must adhere to the Code of Honor Pledge for ORU.
CURRENTLY ACCEPTING APPLICATIONS FOR ALL POSITIONS UNTIL FILLED.
OVERVIEW
- FULL TIME
The International Education Counselor will manage recruitment efforts for
recruiting international prospective students to ORUs on-campus programs. The
International Education Counselor will perform all recruitment and enrollment
counseling functions necessary for the University to successfully accomplish
its international enrollment goals annually.
RESPONSIBILITIES
Performs recruitment and enrollment counselor functions for the
international territory of Latin America (including Spain), developing
intentional and engaged relationships with prospective international
students and their families. Works to assist prospective students with all
aspects of their application, admission file, scholarships and financial
guarantee, and visa immigration process. Responds to all contacts received
and initiates correspondence via e-mails, phone calls, text messages,
online meetings, virtual events, social media, mailings, etc.
Tracks the success of marketing and recruitment efforts toward
international students and their families. Analyzes and categorizes
interest levels of inquires received, rating the quality and validity of
interest levels from various resources, determining what defines a
potentially high-yielding, high-interest prospect versus one that is not.
Utilizes Salesforce, ORUs CRM system, to track and record interactions
with students. Uses other systems as required to manage student progress
toward enrollment.
Contributes to the development of communication, marketing, and
recruitment strategies in support of ORUs international goals.
Represents ORU undergraduate on-campus programs to international markets
as assigned. Maintains a thorough knowledge of all ORU program options.
Manages travel itinerary to include conferences, churches, schools, alumni
gatherings, ministry events and other assemblies that would be
advantageous for recruitment. Covers assignment for the purpose of
networking with leaders of organizations, attending fairs, schools and
ministries.
Serves as a guest speaker, discussing a variety of higher education topics
including but not limited to scholarships, aspects of studying in an
undergraduate, graduate or online program and particular financial
concerns.
Coordinates all travel, lodging and paperwork requirements, including
preparation and proper filing of the travel requisition, airfare
requisition, vehicle requisition, flight itinerary and trip reports.
Serves as a representative for undergraduate on-campus programs to
international markets, as well as a knowledgeable connector for other
University international programs; including but not limited to, graduate,
online, non-credit, partnership, missions, study abroad, etc.
Utilizes social media, Zoom, WhatsApp, etc. where appropriate to foster
relationships with prospects during the recruitment cycle, keep students
informed about needed steps to enroll and succeed at ORU, as well as other
pertinent University policies, happenings, etc. Conducts off-hour social
media interactions with international prospects as needed.
Conducts research and personal development activities including attending
seminars, and publication research to keep abreast of international
education interests, market changes, new opportunities, etc.
Hosts online webinars and meetings for international students to promote
ORU enrollment steps and create connections as necessary.
Other special projects and administrative duties as assigned by the AVP of
International Student Relations or University administration.
COMPETENCIES
KNOWLEDGE & EXPERIENCE:
Bachelors degree preferred.
Minimum of two years of international missions, recruiting, or sales
experience.
Use and understanding of a customer relationship management (CRM)
database to track and engage with international student leads.
Experience working in a fast paced and highly collaborative environment.
Experience in a selling environment with goals/targets is desirable.
Experience in a selling environment with goals/targets is desirable.
Must maintain a high level of confidentiality of information.
Maintains compliance with the Family Educational Rights and Privacy Act
(FERPA) policy and its procedures.
SKILLS & ABILITIES:
Ability to fluently speak English and Spanish is required. Highly
desirable to also speak fluently in other local dialects representative of
international territory region.
Computer experience should include MS Office and database or lead
generation software.
Must have excellent organizational, oral, and written communication
skills. and customer service skills.
Must have the ability to effectively deal with individuals from a variety
of cultural backgrounds.
Equal Employment Opportunity:
Oral Roberts University promotes equal employment opportunities for all
individuals regardless of differences in race, color, religion, sex, national
origin, age, disability, or veteran status.
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