Position Details
Position Information
Position Title Intake Specialist
Posting Number 02185SA
Location Langley
Grade or Pay Level See Salary Range
Salary Range $29.71 to $32.16 per hour. Salary is based on education and
experience.
Position Type Training Group Contract Employment
Posting Type Internal/External
Regular/Temporary Contract
Employment Type Full-Time
Posting Category Training Group
Start Date 05/20/2024
End Date 05/19/2025
Day of the Week Saturdays, Wednesdays, Thursdays, Mondays, Tuesdays, Fridays
Shift N/A
Work Arrangements
Located at the Langley and Aldergrove WorkBC offices this is a full-time
position which will include some Wednesday and Thursday evenings until 6:30pm
and on occasion Saturdays from 10:00am to 3:00pm.
What Douglas Offers
DO what you love. Be good at it. That's how Douglas College defines a great
career. It's a philosophy that resonates through our classrooms, our offices
and our boardrooms. It inspires our students and drives us to make Douglas
College one of BC's Top Employers. We love what we do. And we're looking for
passionate, motivated people to join us in making one of Canada's best
colleges even better.
The Role
Representing Douglas College at the Langley WorkBC Centre, the Intake
Specialist will assist clients in WorkBC Online Employment Services
Registration. Duties include determining appropriate client application
stream, managing existing and new client applications, and assisting in
completion of Client Intakes, Client Questionnaire and Guided Interviews
Responsibilities
Review the Needs Determination assessments in accordance with Work BC
guidelines for case management interventions or services;
Support and refer Clients to access all relevant services and resources;
Assist clients through one-to-one coaching with resume writing, job search
techniques, labour market information, career planning materials,
assessment tools, workshops and other relevant WorkBC Centre resources;
Determine eligibility for financial supports and services;
Maintain regular contact with the Client to support, motivate, and monitor
the Client's progress;
Complete reports such as monthly Client Success Stories as per the
requirement of the WorkBC Centre and submit for review to the Centre
Manager;
Job Development-Provide Job Sustainment Services, in accordance with
WorkBC Policy, to any Client who achieves either Employment, Sustainable
Employment or secures Community Attachment;
Review monthly Key Performance Measures (KPM) to ensure the Centre is
providing the right services at the right time for Clients;
Ensure that all required documentation is in place to support the start
and completion of the agreed upon intervention (Client Milestones);
Additional Duties:
Participate in weekly team meetings, strategic planning sessions and
performance management reviews;
Miscellaneous as required.
To Be Successful in this Role You Will Need
Post-Secondary degree, in employment services related field or equivalent
level of knowledge and experience;
Certified Career Development Practitioner (CCDP) Certification an asset;
Experience:
Providing customer service and resolving issues in person & virtual
service delivery environment;
Interpreting & applying policy or legislation;
Conducting & interpreting client needs assessments;
Working with individuals with complex barriers and a wide range of
cultural backgrounds;
Working with Youth and Youth at Risk;
Providing Job Development Services;
Providing Client Outreach;
Experience using on-line reporting and communication portals/databases;
preference given to individuals with knowledge of existing Provincial
Gov't systems (ICM, OES, etc.);
Commitment to continuous learning and development;
Ability to exhibit respect for clients, client diversity, and community
partners;
Strong oral and written communication and interpersonal skills;
Excellent computer skills: MS Office Suite, database entry and the use of
online-demand meeting applications and desk-top sharing;
Knowledge of local labour market and labour market trends;
Satisfactory completion of a criminal records check.
Link to Full Position Profile
Equity Statement
Douglas College is committed to fostering a diverse, inclusive and equitable
learning and working environment. In support of this journey, we welcome all
people to apply, including people from groups that are experiencing inequity,
including, but not limited, to Indigenous Peoples, racialized or persons of
colour, persons with mental or physical disabilities, persons who identify as
women, and/or persons of marginalized sexual orientations, gender identities
and expressions, and persons of all faith identities, age, marital status, and
parental status.
Needs a Criminal Records Check Yes
Posting Detail Information
Open Date 05/06/2024
Close Date
Open Until Filled Yes
Special Instructions to Applicant
Interested applicants must submit their application and all required documents
online. Please ensure your resume clearly explains how you meet the required
knowledge, skills and abilities of the position for which you are applying.
Quick Link for Direct Access to Posting
https: // www. douglascollegecareers.ca/postings/12255
Supplemental Questions
Required fields are indicated with an asterisk ().
Are you legally eligible to work in Canada?
Yes
No
If you are not a Canadian Citizen or Permanent Resident, do you currently have a valid Canadian work permit?
Yes
No
Not Applicable
If you have a valid Canadian work permit, please indicate expiry date and the type of work permit you hold. (Type N/A if not applicable).
(Open Ended Question)
Are you a current or former Douglas College employee/student?
Current employee
Former employee
Current student
Former student
None of the above
If you are a current/former employee/student, enter your ID number. (Type in N/A if not applicable.)
(Open Ended Question)
How did you first find out about this employment opportunity?
Douglas College Careers Site
LinkedIn
Indeed
Social Media (Facebook, Instagram)
Personal Referral
Agency Referral
Professional Association Website
Colleges and Institutes Canada (CICAN)
Canadian Association of University Teachers (CAUT)
Douglas College CareerHUB
Career Fair or Other Hiring Event
Other
Glassdoor
Please confirm that you will maintain residency in the Lower Mainland for the duration of your employment.
Yes, I confirm
No, I am not able to meet this requirement
Documents Needed to Apply
Required Documents
Resume
Cover Letter
Optional Documents
References with Contact Information
