Institutional Effectiveness Data Strategist
Location: 10 - Davenport Campus - Davenport, IA 52803
Description
The Institutional Effectiveness Data Strategist supports Palmer College's
institutional effectiveness and information strategy by developing trusted
analytics, advancing information governance, supporting metadata and
SharePoint architecture initiatives, improving business processes through
workflow automation, and helping prepare institutional information assets for
responsible AI and decision-support technologies. The position bridges
institutional research, analytics, information stewardship, and digital
modernization so that data, documents, reports, and knowledge assets are
structured, reliable, secure, and useful for decision-making, accreditation,
compliance, and operational improvement.
Specific Duties and Responsibilities:
Build queries, datasets, dashboards, reports, and visualizations to
support institutional decision-making, accreditation, assessment,
operational improvement, and strategic decision-making.
Collect, process, validate, analyze, and report data from institutional
systems, surveys, and external sources.
Support institutional surveys, assessment activities, and other data
collection efforts used for strategic planning, accreditation, reporting,
and decision-making.
Support official institutional reporting, including recurring internal
reports and external reporting requirements such as IPEDS or accreditor
requests.
Promote consistent use of approved metrics, calculations, dashboards, and
reporting standards.
Support institutional data governance, information stewardship, data
quality, documentation, and standardized definitions to promote
consistent, reliable, and trusted institutional information.
Collaborate with stakeholders to identify, document, and improve data
standards, ownership, and information management practices.
Support the organization, classification, accessibility, and long-term
management of institutional information assets, records, and knowledge
resources.
Promote information structures and metadata practices that improve
information retrieval, collaboration, operational effectiveness, and
future technology readiness.
Identify and support opportunities to improve efficiency, reduce
duplication, and streamline institutional processes through automation,
technology, and process improvement initiatives.
Assist in evaluating, documenting, implementing, and continuously
improving business workflows and operational practices.
Support institutional readiness for emerging artificial intelligence and
decision-support technologies through effective information management,
governance, and responsible use practices.
Assist with the evaluation and implementation of AI-enabled solutions that
enhance productivity, decision-making, and operational effectiveness while
maintaining appropriate oversight and data stewardship.
Collaborate with institutional stakeholders, committees, and project teams
to advance analytics, information management, process improvement, and
institutional effectiveness initiatives.
Maintain compliance with applicable policies, regulations, professional
standards, and institutional expectations while supporting a culture of
continuous improvement and service excellence.
Perform other duties as assigned
Qualifications
Minimum Qualifications:
Associate's degree in data / business analytics, information systems,
computer science or a related field required; equivalent combination of
education and relevant experience may be considered
One to three years of experience in institutional research, analytics,
reporting, information systems, business intelligence, process
improvement, higher education administration, or a related setting
Ability to collect, process, analyze, interpret, visualize, and
communicate institutional data clearly and accurately.
Ability to understand definitions, metadata, data stewardship, source-of-
truth concepts, and documentation practices.
Experience with SQL, Power Querry, Power BI, Excel, survey platforms, SPSS
or similar statistical tools, Microsoft 365, SharePoint, Power Automate,
or data visualization tools
Experience with applied research, accreditation support, IPEDS,
assessment, institutional reporting, dashboard development, metadata, or
workflow automation
Understanding of responsible AI concepts, including authoritative sources,
confidentiality, permission-aware information access, human review, and
the importance of accurate institutional definitions
Ability to translate technical and analytical concepts for nontechnical
audiences through writing, visuals, presentations, documentation, and
training materials
Ability to work effectively with cross-functional stakeholders, including
IT, institutional effectiveness, academic and clinical leaders, student
support areas, and administrative departments
Ability to manage confidential information, prioritize competing requests,
work under time pressure, and maintain accuracy despite frequent
interruptions
Commitment to staying current with analytics, institutional research,
Microsoft 365, automation, AI, information governance, and higher
education reporting practices
Physical Requirements and Work Environment:
Perform sedentary to light work in a ventilated, lighted, and temperature-
controlled office setting
Frequent need to stand, stoop, walk, sit, lift objects (up to 10 pounds)
and perform other similar actions during the workday
May require extended periods of mental concentration, screen use, data
review, writing, and collaborative problem solving.
Ability to work varied hours as job responsibilities or institutional
needs require.