Infrastructure Operations, Compliance, and Procurement Specialist
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Posting Details
Posting Details
Posting Number: Regular0091637
Position Title: Infrastructure Operations, Compliance, and Procurement Specialist
Classification Title Information Systems Support Supervisor
Min Salary $46,473.31
Max Salary
Salary Type Annual
FLSA NE = Non-Exempt
Position Type: Staff
Position Summary: The Infrastructure Compliance and Procurement Specialist provides operational and administrative support for the College's technology infrastructure, procurement processes, telecommunications systems, and information security compliance initiatives. This position is responsible for coordinating technology purchasing activities, maintaining procurement records, supporting and administering the College's Voice over IP (VoIP) telecommunications environment, and assisting with the development and maintenance of information security policies, procedures, standards, and compliance documentation.
Working collaboratively with Information Technology Services staff, business
units, vendors, and external partners, the incumbent helps ensure that
technology resources are acquired efficiently, managed responsibly, and
aligned with institutional and regulatory requirements. The position supports
infrastructure operations while contributing to the College's technology
governance, risk management, and compliance efforts.
Required Education/Experience:
Diploma or higher in Information Technology, Business Administration,
Information Systems, Cybersecurity, or a related field.
Three years of progressively responsible experience in technology support,
telecommunications administration, purchasing, compliance administration,
or a related field.
Preferred Education/Experience/Skills:
Bachelor's degree in Information Technology, Cybersecurity, Business
Administration, or related field.
Experience supporting VoIP systems in an enterprise environment.
Experience with public sector or higher education procurement processes.
Experience working with information security policies, compliance
frameworks, or audit activities.
Relevant industry certifications such as:
CompTIA Security+
Network+
Project Management certifications
Other Knowledge, Skills and Abilities: Knowledge of
Technology procurement processes and vendor management practices.
Telecommunications and Voice over IP technologies.
Information security principles and cybersecurity best practices.
Technology governance, risk management, and compliance concepts.
Microsoft 365 and related productivity tools.
Applicable state purchasing requirements and public-sector procurement
practices.
Documentation and records management standards.
Skill in
Preparing and managing procurement documentation.
Organizing and maintaining detailed records and reports.
Troubleshooting telecommunications systems and services.
Researching and interpreting regulatory requirements and technical
documentation.
Analyzing operational processes and identifying opportunities for
improvement.
Using enterprise software applications and database systems.
Communicating effectively with technical and non-technical stakeholders.
Ability to
Manage multiple priorities and deadlines simultaneously.
Maintain confidentiality and handle sensitive information appropriately.
Interpret and apply policies, procedures, and regulations.
Develop clear and concise documentation.
Build productive working relationships with vendors, staff, faculty, and
administrators.
Work independently while contributing effectively to team objectives.
Demonstrate a strong customer service orientation and commitment to
continuous improvement.
Department: Information Technology Services - ITS
Work Hours:
Posting Date: 08/13/2026
Closing Date:
Open Until Filled Yes
Special Instructions to Applicants:
Duties & Responsibilities
Duty and Responsibility: Procurement and Asset Management
Prepare, process, and track technology purchase requisitions, purchase
orders, and related procurement documentation.
Coordinate with vendors, purchasing staff, and departmental stakeholders
to ensure timely acquisition of hardware, software, licensing, maintenance
renewals, and technology services.
Maintain technology contract documentation, warranty information, and
asset management databases.
Assist in budget monitoring and preparation of procurement reports.
Support vendor management activities and contract renewal processes.
Ensure procurement practices comply with College policies, state
purchasing regulations, and established technology standards.
Duty and Responsibility: Telecommunications and Infrastructure Support
Administer and support the College's Voice over IP (VoIP)
telecommunications systems.
Configure, provision, troubleshoot, and maintain telephone extensions,
call routing, voicemail services, and related telecommunications
components. This also include working with internal stakeholders to
support routing and switching for voice VLAN.
Coordinate telecommunications service requests, moves, additions, and
changes.
Work with vendors and service providers to resolve telecommunications
issues and maintain service reliability.
Assist with infrastructure projects involving networking,
telecommunications, and related technologies.
Maintain documentation for telecommunications systems, procedures, and
configurations.
Duty and Responsibility: Compliance and Information Security
Assist with the development, review, and maintenance of information
security procedures, standards, and guidelines.
Support cybersecurity compliance initiatives and documentation efforts.
Assist with security assessments, audits, risk management activities, and
remediation tracking.
Maintain records associated with regulatory and compliance requirements.
Participate in developing and updating disaster recovery, business
continuity, and incident response documentation.
Monitor policy review schedules and coordinate document updates with
subject matter experts.
Duty and Responsibility: General Responsibilities
Provide exceptional customer service to faculty, staff, students, and
external stakeholders.
Develop and maintain technical and procedural documentation.
Participate in technology projects and cross-functional initiatives.
Recommend process improvements to increase operational efficiency and
compliance.
Perform other duties as assigned.
Supplemental Questions
Required fields are indicated with an asterisk ().
What is your highest degree attained
High School / G.E.D.
Associate's Degree
Bachelor's Degree
Master's Degree
Doctoral
List your industry specific certifications:
(Open Ended Question)
Briefly describe your experience in supporting VoIP systems, public sector and higher ed. procurement processes, and information security policies, compliance frameworks or audit activities.
(Open Ended Question)
Required Documents
Required Documents
Resume
Optional Documents
Cover Letter
Transcript 1
Other Document
Transcript 2
Other Document 2
Other Document 3
Misc
