Work in high performing, like-minded team that encourages forward-
thinking, solution oriented mindsets and commitment to drive change
Great opportunity to bring your innovative thinking with data to Charles
Sturt University
New role supporting a dedicated and passionate SX Service Centre team at
the Division of Student Experience
The role
Full time, Fixed term (up to 12 months)
Level 7 - $95,414 - $104,255 FTE pa (plus 17% superannuation)
Albury-Wodonga, Bathurst, Port Macquarie or Wagga Wagga
The Information Analyst role within the SX Service Centre team at Charles
Sturt University is a pivotal position focused on collecting, analysing, and
interpreting data to support informed decision-making and enhance the overall
student experience.
You will be responsible for gathering data from various sources, including our
CRM, data warehouse, surveys and operational systems, to identify trends,
provide advice on patterns, and areas for improvement within the service
centre functions to drive data-driven decision-making.
About you
Extensive experience in data analysis and interpretation, enabling you to
make recommendations and decisions derived from data insights.
Demonstrated skills and experience using applicable applications such as
Excel, SPSS, SQL, Tableau/Power BI and data cubes.
Analytical, creative and innovative approach to solving problems.
Excellent communication and presentation skills.
Benefits
Work life balance (including a hybrid work model)
Professional development opportunities
Generous leave options
Enjoy salary packaging and sacrifice options
Visit our website to learn more about our great range of employee benefits.
About us
The Division of Student Experience provides strategic leadership and delivery
of innovative non-academic services across the student lifecycle, easing
administrative burden and creating engaging and motivating touchpoints for
students and stakeholders. The Division works across the University to bring
together student experience functions for a seamless and engaging student
journey from initial enquiry to becoming a proud alum. Student Experience is
the first point of contact for students, advocating for the student voice and
ensuring our students are at the centre of our thinking and processes.
The Division works closely with the Chief Operating Officer, Deputy Vice
Chancellor (Academic) and leaders of divisions, faculties and schools to
map, understand and improve the end-to-end student lifecycle and is critical
to ensuring that Charles Sturt delivers on its commitment to be Australia's
leading regional university.
We are a university of the land and people of our regions. True to the
character of regional Australia we have gumption, we have soul and we
collaborate with others. We develop holistic, far-sighted people who help
their communities grow and flourish.
The Wiradjuri phrase yindyamarra winhanganha means the wisdom of
respectfully knowing how to live well in a world worth living in. This phrase
represents who we are at Charles Sturt University – our ethos. It comes from
traditional Indigenous Australian knowledge, but it also speaks to the mission
of universities – to develop and spread wisdom to make the world a better
place.
Harnessing technology, we thrive as a distributed yet connected community,
welcoming and engaging with people across Australia and the world.
Charles Sturt University is an equal opportunity employer committed to
diversity and inclusion. This is demonstrated through our Athena SWAN Bronze
Institutional Award and our participation as a member in the Australian
Workplace Equality Index. Applications are encouraged from Indigenous
Australians; people with a disability; women (particularly for senior and
non-traditional roles); people who identify as LGBTIQA+; and those from
culturally and linguistically diverse backgrounds.
To apply
Click the apply button and complete your application online, submit a
“statement of suitability” demonstrating their skills, knowledge and/or
experience relevant to the position (referencing the selection criteria in
the position description) and upload your CV. If you experience difficulties
applying online or for further information on completing the application
process please visit our how to apply page or contact us.
This position is available as a fixed term appointment or, for eligible
employees, as a secondment.
To be eligible for a secondment, a staff member must have completed probation
and at least one year of continuous service in their current continuing
position. Applicants should make themselves familiar with the Secondment
Appointments Policy and a Secondment Release Form must accompany their
application if applicable.
This position is open to Australian Citizens and Permanent Residents; or
applicants who hold a current valid work visa commensurate with this position.
Further information
Additional information is available in the Position Description or by
contacting:
Michael Buttsworth Associate Director, SX Service Centre
[email protected] Ph: 02 6338 6189
Closing Date: 11 pm, 9 April 2024