Housing Assignments Manager
Location: Trinity University Campus · Type: Full time · Posted:
2026-08-20 · Reference: JR101640
Job Family Group:
Staff
Department/Office:
Housing Operations
Time Type:
Full time
Compensation:
$47,026.82-$58,783.52
Please note, starting salaries are based on factors including internal
equity, relevant experience, and education.
Exemption Status:
Exempt
Job Description:
The Housing Assignments Manager oversees all housing assignments and room
change processes to ensure accurate placements. This role oversees the housing
lifecycle from application through assignment, ensuring optimal occupancy and
a seamless student experience. Directs room reservation process for returning
students, and assigns new, first-year, and transfer students. Manages online
student housing portal system. Analyzes and facilitates solutions regarding
all housing assignment questions. Analyzes and maintains occupancy records in
furtherance of meeting the established targeted occupancy rate. Forecasts
housing occupancy numbers for institutional budget planning purposes.
JOB DUTIES
Coordinates and facilitates all aspects of first-year, transfer, and
returning, and summer student housing assignments including initial
placements, waitlists and room changes.
Directs the room reservation process for returning students. Provides
clear and accurate communication to all students regarding room
reservation timelines, housing options, and requirements.
Serves as the primary point of contact for Student Accessibility Services.
Oversees the assignments process and resource allocation for all housing
accommodations.
Leads and implements the housing process for emotional support animals
(ESAs) and service animals.
Serves as the primary administrator for StarRez.
Manages Residential Life, Resident Assistant, and relevant campus partner
access, develops reports, trains staff on usage, etc.,
Configures housing application workflows, assignment processes, and
reporting tools.
Ensures system configurations align with operational goals and assignment
strategies.
Oversees data integrity, reporting accuracy, and system functionality.
Partners with ITS and vendors on system enhancements and troubleshooting.
Serves as the primary point of contact with Student Financial Services.
Uploads and manages data for student room charges and meal plans.
Responsible for ensuring all data uploads occur in a timely and accurate
manner.
Responsible for ensuring the Workday to StarRez imports and exports are
thorough and accurate.
Supports meal plan change requests.
Develops, maintains, and communicates occupancy records, reports, and
billing.
Prepares detailed reports, including the Residence Hall Occupancy report,
that are consumed by the Vice Presidents for Finance and Administration,
Student Affairs, and Enrollment Management.
Forecasts housing occupancy numbers for institutional budget planning
purposes.
Coordinates semester verification rosters to ensure all residency-required
students are assigned, and that all students with an assignment are
registered for twelve (12) credit hours.
Trains staff on housing operations procedures (ex. Room Change; Damage
Billing processes).
Manages End of Semester Damage Billing process.
Manages billing and charges for early arrival, Winter Break, and late
departures.
Manages ongoing student housing assignment needs throughout the year.
Communicates with students, families, and staff regarding housing
assignments with care, compassion, and patience, and provides information
on housing options and availability.
Manages all aspects of the Early Arrival, Winter Break, and Late Departure
processes and associated billing.
Manages room change requests, cancellations, and ensures compliance with
policies and procedures.
Facilitates resolutions regarding all housing assignment questions,
reservations, residency, conflicts etc.
ADDITIONAL DUTIES
Cooperates and collaborates with other employees in the spirit of teamwork
and collegiality and interacts with confidence, patience and integrity to
provide professional leadership during emergencies.
Complies with all Trinity University policies and guidelines.
Performs other duties as required.
EDUCATION
Required:
Bachelor's degree from four-year college or university.
Preferred:
Master's degree
EXPERIENCE
Required:
Four years of related experience
Preferred:
Previous experience working within a college student Housing program or
student life is strongly preferred
KNOWLEDGE, SKILLS, AND ABILITIES
Required:
Knowledge of diverse student populations and the impact those diverse
perspectives and identities have on housing needs.
Advanced knowledge of StarRez.
Familiarity with ADA and Fair Housing Act compliance in a residence hall
setting.
Knowledge and practice of organizational and time management skills,
including ability to handle
multiple assignments under pressure.
Proficiency with Microsoft Office Suite and Google Suite, particularly
Excel and Google Sheets.
Excellent communication skills and ability to interact with students,
parents, faculty, and staff.
Ability to maintain confidentiality and handle sensitive material with a
high degree of discretion as
well as abiding by FERPA guidelines.
Ability to interpret and follow complex oral and written instructions as
well as analyze information and make sound decisions.
LICENSES/CERTIFICATIONS
None
OTHER REQUIREMENTS
All jobs require a current Criminal Background Check (CBC).
SUPERVISORY RESPONSIBILITIES
None
DECISION MAKING
Work where procedures are of varied or diversified nature.
BUDGET RESPONSIBILITY
Monitors budget activities but no responsibility for budget and expenditure
authority.
FINANCIAL RESPONSIBILITY
None
