Hotel Front Office Attendant

Macquarie University
February 21, 2024
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A

• Competitive salary • Free gym membership • Training and development opportunities


We are looking for a full time Hotel Front Office Attendant to join our growing hotel team. This will be a great opportunity to work within a strong team to develop your career in hospitality.

As the first point of contact for guests you will deliver a high level of customer service through:

  • Ensuring all aspects of front office reception run smoothly

  • Responding to accommodation enquiries, processing reservations and accounts

  • About You:

    You are someone who believes the core of hospitality is customer service. You are great at multi-tasking, have excellent communication skills and can think on your feet to solve problems. To be successful in this role, you will have:

  • Previous front office, customer service and/or sales experience (within hospitality industry preferred)

  • Strong communication, interpersonal, and conflict resolution skills.

  • Well-presented with keen attention to detail and cultural sensitivity/awareness

  • Strong time management and problem-solving skills

  • Cash handling and transaction processing experience

  • Proficient in the use of the Microsoft Office Suite of programs and knowledge of Opera Property Management System (desirable)

  • This role requires successful applicants to undergo a Criminal History Check and must have the right to work in Australia.


    MGSM Hotel and Conference Centre, an award-winning venue situated on the picturesque grounds of Macquarie University at North Ryde. The 40 Room hotel offers A la carte restaurant, café and impressive conference and event facilities featuring state of the art technology.

    MGSM employees enjoy access to extensive Macquarie University facilities including a high-tech library, private teaching hospital, gym and pools, a campus train station and Macquarie Centre shopping complex next door.

    Benefits of Working for MGSM hotel & conference centre

  • Complementary Macquarie University Sport & Aquatic Centre gym access

  • Staff discounts at Campus Life operated hospitality and retail outlets

  • Ongoing development and mentoring opportunities

  • Generous leave entitlements

  • Access to our staff wellbeing program and staff support services

  • Working on a vibrant parkland campus, with a huge variety of food & beverage outlets, and general practice & hospital amenities

  • Access to discounted corporate health insurance and free employee flu shot program

  • How to Apply

    Apply now to be considered, submit your CV and a cover letter as part of the online application process.

    For any role specific queries please contact Saad Khan, Front Office Manager via email [email protected]. If you are looking for a new challenge and ready to work in a fun and friendly environment, apply now to start ASAP! If you need any support or reasonable adjustments through this recruitment process, please let us know so we can provide the support you need.

    If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.

    Applications Close:

    21/02/2024 11:59 PM

    Diversity and Inclusion

    Innovation and ingenuity thrive at Macquarie University when diversity, equity and inclusion take centre stage. At the University, we embrace a culture where diversity of background, experience and perspective are fundamental to our success.

    We do not discriminate on gender identity, age, culture, disability, sexuality, Indigeneity, family and caring responsibilities or religion. See our journey towards leadership in Equity, Diversity and Inclusion in Higher Education.

    Flexible Work

    At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, explore our Candidate Resource Hub.

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