Royal Roads University is located on the traditional lands of the Lekwungen- speaking Peoples, the Songhees and Esquimalt Nations. This land has been part of the fabric of the life of Indigenous communities long before Hatley Castle was built, and it will be long into the future. It is with gratitude that we now learn and work here, where the past, present and future of Indigenous and non-Indigenous students, faculty and staff come together. Located in one of Canada's most beautiful National Historic Sites, RRU is just minutes from downtown Victoria, British Columbia and is surrounded by old growth forest and awe-inspiring ocean and mountain views. RRU is a special-purpose university that delivers high-quality applied and professional programs. Established by the provincial government in 1995 through the Royal Roads University Act, RRU was created with a unique mandate and governance structure to respond to the labour market needs of British Columbia. RRU has over 34,000 alumni in 92 countries. With a reputation for innovation, RRU is a leader in the delivery of blended learning programs, which combine intensive residency experiences with online course work.
Requisition #
A0321.3
Job Title
Heritage Tour Guide
Division Department
Royal Roads University -> Office of the Vice-President, Communications and Advancement -> Campus Services
Recruitment Type
Seasonal
Category
Customer Service
# of Hires Needed
5
Closing Date
5/5/2024
Job Description
Reporting through the Campus Store Manager, the primary responsibilities of the Heritage Guide is to provide efficient and friendly customer service to support the delivery of a meaningful and captivating interpretative tour about the history of Hatley Park National Historic Site and Royal Roads University. .
The incumbent will commit to memory core messaging that emphasizes important historical information and creates a dynamic and engaging storyline connecting on a personal level with customers. Excellent customer service is essential, as well, listening to the interests of the customer, and adjusting the tour to satisfy the diverse customer base.
Job Requirements
Additional and desirable assets:
Additional Information
This is a seasonal position working approximately 25 hours per week to support a 7-day week operation from May until September. The incumbent should have flexibility to work weekends. The hourly rate is $24.89. Due to its limited term nature, this position is not eligible for enrolment in the University's Benefits Plan, but you will be provided with 4% in lieu of vacation. Royal Roads University is strongly committed to fostering diversity within our community. We welcome those who would contribute to the further diversification of our faculty and staff including, but not limited to, women, visible minorities, Indigenous people, persons with disabilities and persons of any sexual orientation or gender identity.
While Royal Roads University values all applications we receive, only those candidates shortlisted for further consideration will be contacted. Please note that all qualified candidates are encouraged to apply. However, you will need to be legally eligible to work in Canada for the duration of the employment contract. If you require any form of accommodation throughout the recruitment process, please contact us directly at [email protected] attention: Lorisha Bühler or 250-391-2600 extension 4408 so we can offer you individualized assistance and ensure equity in our recruitment and hiring process. ALL COMPETITIONS WILL CLOSE AT 10.00 P.M. ON THE DATE OF CLOSING