Help Desk Student Technician

his is a student position open to current UIW students who may be hired through the Federal Work-Study Program or student employment.

Position Information

Academic Year 2026-2027 UIW Mission University of the Incarnate Word is a Catholic institution that welcomes to its community persons of diverse backgrounds, in the belief that their respectful interaction advances the discovery of truth, mutual understanding, self-realization, and the common good. Position Summary The Help Desk Student Technician provides Level 1 phone and remote IT support to the UIW community on the Main Campus. The Help Desk Student Technician is also responsible for providing clients with Level 1 hardware and software support. The Help Desk Student Technician reports to the Help Desk Manager.

This is a student position open to current UIW students who may be hired through the Federal Work-Study Program or student employment. Essential Functions

Qualifications

Knowledge Skills and Abilities

Required Education Current UIW student approved and eligible to participate in the Federal Work-Study program. Required Work Experience Previous experience customer service or related field. Preferred Qualifications

Required Certifications, Licenses or Registrations None. Work Hours Help Desk hours:

Physical Demands Ability to lift up to 50lbs. move related equipment such as computers, monitors and navigate a freight elevator.

Posting Details

Number of Vacancies 2 Job Type Part Time Job Category Students Desired Start Date 09/03/2026 Multi-Hire Pool Yes Position End Date (if temporary) Reports to Assistant Director of Customer Experience Salary $11.00 per hour Open Date 07/01/2026 Close Date 04/30/2027 Open Until Filled No Special Instructions to Applicant his is a student position open to current UIW students who may be hired through the Federal Work-Study Program or student employment. EOE UIW is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).

Required Documents

Optional Documents

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(Open Ended Question)