Head of Delivery - Digital Transformation

University of Exeter
June 12, 2024
Offerd Salary:£63,335 to £79,795
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
Job details

Job reference


Date posted


Application closing date



Exeter (Hybrid)


This is a Grade H position with a starting salary from £63,335 to £79,795 depending on skills and experience.


Excellent Pension scheme, Generous Annual Leave allowance

Contractual hours




Job category/type

IT and Digital


DIG/Head of Delivery/Job description.pdf
Head of Delivery - Digital Transformation

Job description

The Digital Department are looking for P ermanent Head of Delivery!

Full time (36.5 hours per week)

Hybrid working – This is a hybrid role that offers flexible working between home and our Streatham Campus.

As the Head of Delivery you will be responsible for the successful delivery of digital products and services, optimising digital operations for efficiency and value creation. You will be at the forefront of driving and overseeing the adoption of Agile principles, practices, and methodologies within the University of Exeter. This role will be essential in not only ensuring the continuous improvement of our digital department but also in helping us work better in order to foster a transformational environment in which we can achieve our ambitious digital strategy.

What you'll be doing…

  • Establish ways of working and operating models to deliver digital products and services aligned with the university's Digital Strategy.
  • Proactively Manage Risks and Dependencies, removing blockers to ensure value delivery.
  • Develop and Manage a function to prioritise, plan, and manage resources and budgets effectively.
  • Validate and Monitor Roadmaps - Ensure product/project roadmaps align with budgets and resources, and report progress to stakeholders.
  • Manage, support, and coach the delivery team, fostering professional development and addressing escalations.
  • Drive Organisational Change: Promote agile and flexible digital delivery methods, encouraging best practices and innovation.
  • Communicate progress and align digital initiatives with the university's strategic objectives, managing complex budgets and resource planning.
  • Develop Contract Management Capability: Implement best practices for managing digital contracts, ensuring they add value and resolving high- risk issues.
  • Just some of the benefits that come with this role include:

  • Incredible USS pension scheme
  • Substantial annual leave package of 41 days! (33 days + bank holidays)
  • Sector leading policies around maternity, adoption and shared parental leave(up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a new Fertility Treatment Policy
  • Flexible Working opportunities
  • Benefit from fantastic discounts at local and national shops through numerous discount schemes including TOTUM cards
  • We'll take your personal and professional development very seriously and we'll empower you to keep developing your expert skills and give you access to the latest technologies and platforms
  • Excellent Relocation Scheme if eligible
  • Discounted state-of-the-art fitness centres on all our campuses
  • Sustainable travel initiative by enjoying discounted bus passes, cycle to work scheme and taking advantage of car sharing incentives. Save money and reduce your carbon footprint.
  • Recognition and Rewards : We have multiple schemes helps us celebrate your contributions.
  • Stunning campus locations in Exeter and Cornwall
  • We're really looking for…

  • Demonstrated ability to develop and execute strategic plans, driving organisational change.
  • Someone skilled in initiating change, fostering innovation and guiding people through their Digital Transformation journey.
  • Extensive experience in Product management and delivery.
  • A leader who can effectively track and communicate delivery progress, while identifying and unblocking bottlenecks to ensure smooth product delivery
  • Experience managing and planning cross-disciplinary teams.
  • Proven experience in managing large resource contracts and implementing best practices
  • Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.
  • Please ensure you read the Job Description and Person Specification for full details of this role by clicking on the attachment.

    Apply via our university portal with your CV and a cover letter telling us how your skills line up to what we're looking for! The closing date for this role is the 12th June, with the view to have first stage interviews on the 21st June.

    More about the Digital Team!

    At the University of Exeter, we're embarking on an exciting journey of digital transformation that will reshape the way we educate, research, and collaborate. Our commitment to embracing cutting-edge digital technologies and fostering digital skills development is at the heart of our mission. We are dedicated to working with partners who share our values to enhance our education, research, and partnerships while meeting the evolving needs of our students and colleagues across our campuses.

    We work in an agile way and have organised the team into chapters (groups of people with the same skill sets) and squads (made up of people from the chapters who can work autonomously and to their own goals). We want to test and champion new working models in our squads that push the boundaries of inclusivity, location, and flexibility. Our users will be at the heart of everything we do and we'll develop new ways to deliver value, make things easier and generate new income along the way.

    Our new team of visionaries is tasked with supporting the University of Exeter 2030 strategy, focusing on:

  • Simplifying and enhancing the end-to-end digital experience, augmented with physical elements.
  • Identifying and testing new opportunities through rich data and insights.
  • Developing innovative digital products, services, and platforms.
  • Cultivating digital capability, encompassing skills, structure, working methods, technology, data, leadership, and culture.
  • Check out our Digital Strategy for more info!
  • The University of Exeter

    We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.

    Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world's most influential researchers, seeking to answer some of the most fundamental issues facing humankind today. More than 99 percent of our research is of international quality and 47 percent is world-leading (2021 Research Excellence Framework).

    We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City

    Our Equality, Diversity and Inclusion Commitment

    We are committed to ensuring reasonable adjustments are available for interviews and workplaces.

    Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.

    With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.

    We are proud signatories of the Armed Forces Covenant and welcome applications from service people.

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