Job Title: Graduate Admissions Officer
Department/Division/Faculty: AAD, Graduate Admissions and Recruitment
Grade 6: £32,332-£38,205 per annum
The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.
Department
The Graduate Admissions and Recruitment Office plays a key role in supporting applicants for graduate study at the University of Oxford through all stages of the application process, providing information to applicants directly, processing applications and providing internal guidance and support.
We are looking for an enthusiastic and committed individual to join the Graduate Admissions and Recruitment (GAR) team. This role will act as the operational lead for supporting, training and sharing expertise with a network of graduate admissions administrators across the University.
What We Offer
As an employer, we genuinely care about our employees' wellbeing and this is reflected in the range of benefits that we offer including:
• An excellent contributory pension scheme
• 38 days annual leave
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Discounted bus travel and Season Ticket travel loans
• Membership to a variety of social and sports clubs
This role also offers the opportunity for hybrid working.
About the Role
The post-holder will be responsible for maintaining and expanding the Community of Practice of departmental administrators, providing appropriate and timely advice on graduate admissions policies and procedures, identifying where additional support may be required and ensuring that the graduate admissions online handbook accurately covers each admissions process. The post-holder will work closely with the Senior Graduate Admissions Manager, and with Graduate Admissions Administrators to ensure the provision of excellent, customer-focussed support for the graduate admissions operation.
The post-holder will deliver a high level of customer service, involving contact with a broad range of people, including academic departments, applicants, students, academics, college and outside agencies, and in particular many enquirers and applicants from overseas whose first language is not English.
In addition to managing enquiries, the post-holder will assist the operations team with other activities in the different areas of operation during periods of high workload.
About You
You will require considerable experience of working in a customer-focussed arena with the proven ability to build relationships. You will have experience of working with business processes and systems, as well as proposing improvements. You will have strong communication skills, being able to exercise discretion and judgement.
You will display high attention to detail and accuracy, strong verbal and written communications skills and be able to work well, both independently and within a team.
Application Process
You will be required to upload a covering letter/supporting statement, CV and the details of two referees as part of your online application.
The closing date for applications is 12noon on 3 July 2024.
Interviews will take place during week commencing 15 July 2024 and will be held in-person.
Contact Person : Nathan Jefferson Vacancy ID : 173368 Contact Phone : Closing Date & Time : 03-Jul-2024 12:00 Pay Scale : STANDARD GRADE 6 Contact Email : [email protected] Salary (£) : 32,332 - 38,205